Men’s Wearhouse and Tux

I won’t give any stars to this place. We went to get suits for my brother who is going to college. On Men’s warehouse website it said they have suits for $ 179.99. When we got there the employee (with hearing aide– don’t remember his name), showed us some pretty good but very expensive suits ($ 600 and up). When we told him that it’s out of our budget, he told us that 180 $ suits are very cheap and He doesn’t bother to show them to his costumers. And if we want something cheaper we should just go across the street and try them. As soon as he heard that we are not planning on spending that amount his demeanor changed and was very rude to us. We have worked with other Men’s warehouse locations on several occasions. My husband shops at Men’s warehouse all the time, but never had such bad customer service experience. Will definitely not recommend this location. Zero stars for customer service and manners.

I always go into fittings expecting the worst, so when it’s a pleasant experience, it’s 5-​star worthy. My man Tori, an associate here, was more than helpful. He hooked up every sale they had to best match my needs and was very accommodating with the fitting. I had a concern about how my pants were set to be tailored, and I let him know. He made a change and the pants fit perfectly. Couldn’t be happier with my experience here!

I was very disappointed. When we picked up the tux for a wedding we were attending, all we were asked was if it «felt okay» with minimal attention to the actual horrid fit of the tux. When we asked further questions about the fit of the pants we were told that it is «based on waist size» with no attempts to troubleshoot or even look more closely at the tux. Needless to say when we got to the location the wedding was at we brought the tux in there and they were much more helpful providing us with ways to improve the tux fit, resizing it and actually checking the components to make sure they fit appropriately. Thank goodness for the other location.

When shopping for a tux for our wedding, we first went to the Men’s Wearhouse location in Maple Shade and had a terrible experience with horrible customer service. We went here afterwards and had a great experience. The store is clean, the staff is helpful, and the selection is good.

I haven’t even received my suit yet, but had such a good experience getting fitted that I had to write a review. It’s probably not every day a woman walks into this store looking for a suit. Frank didn’t bat an eye and immediately made me and my partner feel comfortable. It doesn’t help that I’m also 5’3″, and yet he found suits, shirts, and vests that came close to fitting, and made sure the tailor could alter them as needed. Frank spent almost 3 hours dealing with my indecisive nature. In the end, I got two suits that will look bad ass (buy one get one sale). So whoever is in charge of giving Frank a raise: you should totally give Frank a raise.
Update: I picked up the suit, and the alterations were perfectly done. I was so excited that I left my shoes at the store! Frank saved me by calling me when he found them (otherwise I’d have found myself shoeless an hour before a wedding later in the day). Again, Frank made me feel comfortable and answered all my questions. Great experience.

Went to get the tuxes selected for the gents in our wedding and Kelsey did an awesome job helping coordinate a good look for the groomsmen. I already purchased my tux prior to going in but she helped me select one that would look good next to mine. She also found a tie in the store that matched perfectly with a color in the bridesmaid’s dresses and hunted others down in their warehouse since there weren’t enough in the store. She called us right after we left so we could come back and pay for them on a sale price before it ended that day. It helps to futz around on their website before you go in to save you some time because they can get slammed in there on the weekends.

This review is primarily for the Tuxedo Rental service.
So a friend had asked me to be a groomsman in his wedding. He selected his outfit online and sent invitations to all of us that would be involved to go in and get measured. One guy was in California, I was here in NJ, and the rest were in other areas of Pennsylvania. No one went to the same store.
I was helped by Delisia, who quickly found my wedding party, reviewed what I was getting, get out a ‘test tux; for me to try, tweaked up my measurements, and sent me off with a pick up receipt in about 15 minutes.
Two days before the wedding I returned, picked up my tux, and headed off. On the wedding day, the tuxes all matched perfectly, fit fine, and everyone was happy. Quite a service they provide.
The only downside is the tux has to be returned the next day, which, after a good wedding, can be a painful chore. But the return process took literally all of two minutes, so tolerable even with post wedding hangover!