Gaspar Insurance Services East

I can’t express the excellent and friendly customer service I received from Kim Grollman at Gaspar. She is very friendly and takes pride in her job. She explained every detail along with the benefits that my family and I will receive. By the end of our conversation, I had homeowner’s insurance, received a better quote and signed up for auto insurance will soon have life insurance. One of the things that really touched my heart is when she said to me, «Wanda» we are here for you every step of the way. Thanks Kim, you are great.

Getting the right coverage can be confusing but when you work with Jeff he really explains the policies and helps direct you to the best fit. Jeff helped me with several new policies — business, home and auto. He was even able to get better coverage on my homeowners for no additional increase on my premium. I’d refer Jeff to anyone knowing that he will go above and beyond to take care of their needs.

My husband and I had our homeowners and car insurance policy with one of the big insurance companies for almost 30 years, but the service was impersonal and the frequent mistakes that they made whenever we made additions or changes indicated that they paid little attention to detail. When we met with Jeff Drozen, he gave us the most thorough explanation of our insurance options and benefits that we had ever received. His attention to detail and to our insurance needs was exceptional. He made suggestions that we had never considered but which saved us money at the same time as they improved our coverage. We were able to secure an umbrella policy that significantly enhanced our insurance coverage at ²⁄₃ the price of our old policy, which amounts to a savings of almost $ 3,000 per year compared to our old coverage. Jeff really cares and he is the best in the business!

I really can’t say enough about the excellent customer service I received by Kim Grollman at Gaspar. After having worked with 3 different (awful) brokers previously, Kim really took the time and effort to concentrate on all of the insurance coverage’s I needed (personal auto, personal home, commercial auto, rental insurance, classic auto). She helped get me in the right coverage for all my needs where my former brokers had me covered for too little and too much in certain policies. She maintained a great relationship with me even after I explained to her that I was still shopping around with other brokers for the best possible coverage for me. I was on a tight timeline as a few of my policies were coming up for renewal and she was very timely on having proper quotes ready for me.
Even though she could not beat the rental property quotes from another broker, she continued to follow up with me for my other coverages trying to discount as much as she possibly could to give me the best rates for the right coverage. I ended up going with her for my personal home and auto where she had the best rates. I believe that eventually I will move all of my insurance lines with her as the broker because of her kindness, transparency and ease of contact. For my personal auto, she also brought the driver forgiveness portion of the policy to my attention, which I thought was extremely beneficial.
I think there were three big things that made Kim stand out. First was how convenient and easy it was to contact her combined with her due diligence to find the right amount of coverage. Second, she was very transparent and explained where it was better for me to go through another vendor rather than her product. And the most important was her saying that she is PROACTIVE. When renewal of a policy comes, most brokers just wait for the client to pay the premium and move forward. She told me that as new insurance providers come on board and as renewal approaches, they will go back out to market to research if there’s a better product out there. With life being so busy, it is good to feel that I can trust that my broker is on my team — fighting to find the best rates and best coverage for me. Thank you Kim! You are an all-​star and I look forward to continuing doing business with you.

Jeff and everyone I have worked with at Gaspar have been tremendous! They works to get the most for my money and brings multiple options to the table. I have never felt like they left me waiting or without anything. They are responsive and provide excellent follow up. At the end of the day, I talk to Jeff like I would any other friend I grew up with. Great service from great people!

Jeff Drozen is the person you want to go to to handle all your personal and business insurance. He truly cares about your well being and making sure you have everything covered in your life. He is reachable at all times… which is so great. I refer him to all my family and friends!

As a first time home owner I was nervous I might get too much or too little home insurance coverage and run into problems down the line. I am so happy that I found Mr. Jeff Drozen and his company. Jeff explained everything I needed to know about coverage that I need and what I don’t need. He reassured me by informing me of common mistakes people make. I could tell he was actually sincere and was looking out for my best interest. He took the time to learn about me and my new home. He then worked out a plan that made me and my wallet comfortable. Additionally, when it came to my auto insurance he saved me a ton of money and got me even better coverage than I had before! I wish I had called him sooner! I would definitely recommend him for anyone looking for a great deal on insurance with a heart.

Jeff Drozen & Tim Gaspar are awesome people to work for! We all share the same commitment, to service our clients needs, above & beyond their expectations!
Gaspar Insurance can help with all of your insurance needs! We specialize in personal, commercial, life, health, disability to name a few! We are able to help high risk clients obtain insurance, even when other companies say no! Have a special event coming up? Let us help you obtain the appropriate insurance for your event!
Gaspar Insurance is your one stop shop to assist you with all of your insurance needs!

This whole team is amazing! I send my agent an email, and with in minutes he responds. I tell him my work situation has changed, and within a day I have a revised policy that saved me over $ 50! This team goes above and beyond for their clients. I would highly recommend them to anyone looking to be treated like a priority, rather than a number. I’ll be with them for life! Thank you for the awesome service!

I’ve been working with Jeff at Gaspar for my homeowners insurance as I’m in escrow on a house. He insured my engagement ring for a much more reasonable price that my renters would have a little while back, which is why I went to him immediately for pricing. He’s been able to beat the price of the agency I had my renters with and has been SO great to work with– very patient as we deal with lenders and escrow people who are running around in circles. He also took the time to talk me through all my available options and which he recommended and why. I would definitely recommend working with them!

After recently getting into a car accident, my car insurance rates skyrocketed. A work colleague referred me to Jeff Drozen who has officially become my hero of the year. He immediately took my call and within hours found a way to save me over $ 2,000 a year. I cannot recommend him enough. It’s so nice to actually be able to reach someone on the phone who dedicates the time to make sure your needs are met and who can answer all of your questions. Jeff is the best!

Very quick to respond, professional, knowledgeable, on top of things. We needed an agent who could handle our rental properties, primary residence, auto, umbrella — Jeff seamlessly handles them all with efficiency, expertise, and great care. You truly won’t find a better insurance agent who will work harder for you!

Jeff at Gaspar Insurance Services is the BEST! We have had trouble over the years finding a reliable insurance agent, but now we need to look no further! He is incredibly responsive. He is very easy to work with. He’s very technologically-​advanced — he has Docusign to sign things electronically — big convenience, no need to waste time fumbling w/​papers or scanning. He takes the time to explain everything. He has access to great pricing and has saved us money. He also clearly is looking out for our best interests — has advised us even at times it’s not a benefit to him — so we know we can trust him! Highly recommend, I promise you’ll be happy you use him!

I thought that Jeff Drozen moving to the east coast would be devastating for me. My fears were unfounded. Despite the distance, Jeff is as responsive as he was when he was «down the road.» Emails and phone calls are answered quickly. He’s even offered to stop by and check on me, in person, when he’s back in California. Our «loss» of having him in California didn’t turn out to be a loss at all!
Jeff is eager to serve his clients, not the insurance companies. He takes the time to get to know families/​clients and figure out what they need. His approach is about securing their futures. Many agents will just give you a few options, Jeff will give you a spread of options and price points. Cheapest is not always the best. Jeff is careful to explain the benefits of each type of policy. He is the opposite of pushy. Rather, I find him to be realistic and helpful. Not only will he will look for the best deals, but also suggest things that someone might not have even considered, like data breach. I had never considered the devastation that could happen as a result of something like that. I’m glad he is on top of things!
Jeff deals with all kinds of insurance including: personal insurance, auto, home, umbrella and all commercial insurance.
I never hope to have to deal with actually using the insurance, but if that occasion should happen, I know that Jeff will be there to guide me through the process.
This isn’t a shady operation. Jeff and his team of agents are consummate professionals. Rather than investigate other agencies, do yourself a favor and call Jeff. He’ll win you over, immediately.

After an unfortunate event inevitably occurs, I’ve found that two things matter most when insurance agents are involved: intelligence and responsiveness. You want someone who can navigate through unpredictable situations efficiently while providing clarity throughout the process. You want to work with an agent who is not only professional and experienced, but is also a swift thinker. Perhaps most importantly, you want someone who you can reach out to at any time and get answers.
Fortunately for me, I have Jeff Drozen to handle my account. Jeff went out of his way to provide the solutions I’ve needed in the times when I needed them most. He was always available to answer my questions, he was a problem solver, and he alleviated the stress in trying situations. It should be said that his ability to find me a policy that saved me money was very helpful (and appreciated!,) but not what I consider his best trait.
Jeff’s best trait is much larger than that: it’s the care with which he handles his clients. That, to me, encompasses the policy shopping, the instant answers, the explanation of the processes, and the desire to work hard ²⁴⁄₇. For that reason, Jeff at Gaspar earns my 5 stars.

Jeff started out as a business contact of mine, quickly turned into a referral partner, then my personal agent, and now a close friend. I’ve never met anyone who works HARDER for his clients. He is ALWAYS available and always looks out for your best interests.
In the time that Jeff has managed my car insurance, he’s been able to drop my rates by $ 80 a month. I’ve been so happy with his help that I’ve referred him to my parents, my grandma, and several friends. I am 100% comfortable recommending him as an agent. He will shop around and get you the best deal for YOUR needs, not just what pays him the biggest commission.
While I’m sad that he’s switched coasts, that’s only for personal reasons. He’s just as available now as he’s always been and is my first and only stop for ANY insurance needs. Regardless of where you live… east coast, west coast, or somewhere in between, call Jeff. He and the team at Gaspar will take great care of you.

Lazy, dishonest, underhanded and manipulative… that is the opposite of Jeff Drozen!
Jeff is the most insanely responsive and knowledgable insurance representative I’ve ever worked with. His customer service level is seriously above all and he doesn’t only talk to you about your price, he talks to you about what these confusing numbers ACTUALLY MEAN. I can’t recommend him enough.

I’ve been with Jeff and Gaspar for 4 years now, when he was at the Los Angeles office. Even after his move across country, Jeff is as close as the phone, and he is always there to help if I have a question about my policy. In fact, I had recently let my rental insurance lapse by accident, and Jeff called me to remind me, and helped me get it reactivated immediately!
I first came to Jeff after I encountered some unfortunate circumstances. My car insurance premiums were set to rise over $ 300 when my policy came up for renewal. I called Jeff to see if he could help me out. Within 24 hours, Jeff not only got me a better rate on my car insurance, but better coverage too! (I was at 15÷30÷10, the bare minimum.) Jeff found a new policy for me with a very reputable insurance company, saved me $ 341 dollars annually, and upgraded my coverage to 25÷50÷15! Jeff was very helpful and expedient. I would recommend his services to anyone for their insurance needs.

My family has had to move twice in the last year, living in three different states. Throughout that difficult process, Jeff and Gaspar Insurance Services have always been on top of my changing insurance needs. They have consistently provided expert advice about obligations in each state I lived in, and have always found me policies with lower premiums and better coverage than others. As a parent, homeowner, car owner and car lease-​holder, I have at least half a dozen policies. Gaspar Insurance Services completely takes the pain out of managing my family’s insurance needs.

I’ve been with Jeff and Gaspar Insurance Services for several years now and they have never let me down.
From initially handling my auto and home insurance, Jeff helped me get health coverage quickly whenever I was in between jobs– a MAJOR help when I had a medical emergency less than a week after a prior job’s insurance ran out. His team helped me navigate easily through all the insurance bills and questions, minimizing my worries and preventing my total out of pockets to be FIVE TIMES what they would have been without coverage (seriously! thanks Jeff!!!).
Gaspar has also been top notch at answering all my questions anytime, patiently and helping me feel more well informed than just talking directly to an insurance company. I’ve also referred Jeff and the company to a dozen family and friends (and their businesses!) and they’ve each been more pleasantly satisfied than the next with Gaspar’s professional assistance. Jeff and his team really make you feel like you’re a family member they care about being taken care of, and that alone is worth my business!