Camp Bow Wow Cherry Hill

The staff are very caring and attentive. I love the doggie webcams, too!

My dog loves Camp Bow Wow. Sometimes we just take her to get a good romp with the other dogs and many times have boarded her there. The staff is excellent and I know she’s well taken care of and happy. It’s an added bonus that you can watch your fur baby on their live feed.

Very responsive staff, easy to pick up and drop off my dog, and my pup always comes home tuckered out. Overall a great experience.

My daughter & I rescued our beautiful chihuahua, Layla, in April. She is 19 months old. She adapted to us & our home pretty quickly, but is so nervous around other people & most dogs. We brought her in to Camp Bow Wow Cherry Hill for an interview. Since then we have been taking her once a week & after only four weeks, I am noticing a change in her behavior. She is now allowing my neighbors to pet her & is interacting with other dogs much better. I am so grateful for the awesome & caring staff at Camp Bow Wow & I love that I can go on their app anytime to check on her!

We love how everyone here loves Matilda just as we do… She loves going to Camp Bow Wow and we love how she sleeps for days afterwards… Thank you for having a place we feel comfortable leaving her for the day or the weekend!

I just picked up my dog from boarding after a 10 day consecutive stay, and I’m very pleased with the service my pet and I received. I have a 5yr. old APBT who can be very challenging at times due to his overactive personality, and the staff at Camp Bow Wow (Cherry Hill) was very accommodating to my pet’s needs. I received a phone call 3 days into his stay, and it was a call expressing concern for his behavior due to anxiety. The problem was solved, and he was a happy camper. KELCEY is the best!!! She’s very professional, thorough, and caring.
I did read about how some pets come home dirty and yes my pet was dirty, but what can you expect. The dogs are playing indoors/​outdoors all day. Same as if you brought your child to the park, nothing soap and water can’t fix. Also, I was notified in regards to some dogs contracting upper respiratory conditions, and I thought the notification was very professional and responsible on behalf of Camp Bow Wow. I do recommend that dog owners also have their pets vaccinated with the K-​9 flu shot, this can help in combination with the Bordetella vaccine.
Overall, I would like to thank Heidi and Kelcey for a great experience.
I would recommend creating a rewards program for customers/​clients who board frequently.

Just upsetting because I bring my dog tons. And I left with him hacking tons now :/​I’d give this a 5star because my dogs love this place and I always leave them for many days for over night when I’m out of town for work. Which I have no complaints because he is always treated well by the staff and know who they both are. Always complementing how well they behaved. But now its just upsetting that I pick up my baby and he is been hacking. I wished I would of known their was kennel cough going on the facility and I would of not left him there for the mean time :/​I have 2 dogs and I know they are very well loved there. I just wished that I was told earlier. Now I have to wait until Tuesday to take him in and have to pay for any expenses now. I know my husband is really upset about this. Because we both love this facility. And we always recommend people. But just upsetting that now I have an extra expense for my pup!:/ any suggestions?

Unprofessional ownership, lackluster staff, and overall uncaring attitude. I do not recommend this CBW due to a recent customer service issue. My advice would be to stay away from this CBW and check out other ones in the area. This franchise does not hold up to the CBW name that I knew and trusted when I used this company in other parts of the country.

Yesterday, June 22, 2015, I went to pick up my Frenchie named Henry after a weekend at the Cherry Hill Camp Bow Wow, and I was waiting in the Check-​Out area, per Camp Bow Wow Policy. They brought a few other dogs, through checkout, right past me in the little check out area. Then they brought out the wrong dog and were holding the leash waiting for me to take it. It was a pit bull or larger dog of some sort, also named Henry. Henry did not recognize me, and looked a little scared, so that’s when I realized they thought it was MY Henry and I said, «That’s the wrong Henry.» The workers — both at the front desk and the one bringing out the dog, didn’t realize it was the wrong dog until I told them.
We have been going to this CBW location for a year, and our dog has been here 17 times, the most recently last month for 9 or 10 days — and they still don’t know who we are. I asked the girl working the front desk if there was any sort of system for preventing people from taking the wrong dog, like showing ID. She didn’t really have an answer.
The owner, Heidi, called me later that night and tried to explain to me what had happened — she said the girl at the front desk is new and she didn’t ask our last name and just called the back for Henry, but still that did not make me feel better. I ended up telling Heidi she lost a customer, and I I think I was probably rude to her on the phone, but I was emotional and worried about my baby, thinking he could have been handed to the wrong person upon pickup. I also asked her for a refund, and she refused. Heidi also told me that doggie daycares bring out the wrong dogs all the time, and if they say that never happens, they are lying. She also cursed at me on the phone, which I felt was very unprofessional, and told me I knew nothing about running a f******* business.
My husband ended up calling Heidi later to try to fix the situation, and to be fair, she did offer us a free night (which we won’t use, as I am not comfortable taking Henry there again.) But she also said if we posted anything on their Facebook page, she would call her lawyer. I am a journalist and extremely familiar with slander and libel, and it’s not slander or libel if it’s true. I just thought that others who frequent this camp would like to know what happened to me and how it was handled by the management — especially other Henry’s mom or dad.

I don’t know who likes camp bow wow more… Me or my dog? I have been taking my pooch there for over a year! The staff is great!
I take my dog 4 – 5 days a week for a full day of daycare. When he leaves there he is exhausted for the rest of the night! He can barely keep his eyes open once he gets in the car to go home… This is great especially for me because I don’t have a backyard where he can run!
I have also boarded him overnight a handful of times and have absolutely no complaints!
Highly recommend!

Camp bow wow is amazing. My 1 ½ year old frenchie loves it there!!! He goes once a week and the staff always remembers his name as well as me and my husband. The facility is clean and the staff takes great care of your dog. Sometimes my dog won’t eat breakfast before we go so I pack a lunch… and if you ask they will always accommodate feeding him midday.
We left him overnight many times and it’s awesome to see him on the web cam. You can also call and check how your dog is doing. Prices are reasonable and they offer many packages. We always feel safe leaving him with the helpful staff.
Take your dog to camp bow wow… you won’t regret it :)

I feel safe bringing my dog here. I love the cameras and the staff follows up as promised. The environment is clean and fun. I wish there was a location closer to me in NE Philly.

I had boarded my dog with Camp Bow Wow before in another town and they were able to transfer over all information without a problem. PetSmart had me show them all vaccinations all over again. The price for boarding isn’t bad for the all day play time plus boarding.

Do NOT send your dog here!!! Their owners are completely incompetent. They have no knowledge of basic dog behaviors or training. They can’t handle energetic dogs, and they especially can’t handle smart, working breeds. I’m assuming they’re ok with non-​energetic dogs, but that’s not helpful… most people send energetic dogs to daycare! Their employees are great, but unfortunately it’s their incompetent management/​owners who call the shots and have made them institutionally inept. I am extremely disappointed with my experience there and I would be happy to share it with anyone who needs additional details… please feel free to contact me.

No better place in South Jersey to feel comfortable leaving your dog for daycare or even a week or two.
We’ve been using this CBW location ever since it opened (3 or 4 years ago) and our dog loves it.
Friendly staff that remembers our dog even when she hasn’t been for a weeks.
While it can be somewhat pricey if you leave your dog for a week, I think it’s worth the peace of mind.
The best part? They will be extremely tired when they come home.

My dogs visited here for a long weekend, and returned very happy and tired! I would readily use this business again.
The staff is very friendly and helpful. Thank you Camp Bow Wow Cherry Hill!

My dog LOVES it here! He is Always excited to see the staff; which makes me happy bc that means they are good to him when I am not there. Best part is he is super tired when he gets home from his play days. I highly recommend Camp Bow Wow in Cherry Hill

I love Camp Bow Wow! The staff is extremely friendly and you can tell they really care about our «babies». They are very affectionate with them, often giving them a kiss or hugs. One night my son forgot to pick our dog (Sadie) up and I got home after the camp had closed. Needless to say, I was a wreck. I sent Camp Bow Wow an email on FB and the owner, Heidi, immediately replied back. Not only did she reply to my email, but she gave me her cell number so I could call her! She assured me my «baby» was fine. She contacted the staff member who had closed and said that not only was Sadie okay, but that the staff member had also fed her and gave her a treat before bed :) Heidi was also able to check her computer at home and see that Sadie was still at camp. Whenever I take Sadie here, she is completely wiped! She is too tired to stick her head out the car window on the ride home and by the time I am pulling out of the driveway, she is already laying down in the back seat. Once home, she doesn’t move. I have to literally wake her up to take her out before bed and she is still tired until the next afternoon!
I have a lot of contact with Kyle and he is really nice! He knows every dog there by name. If I am in there and people walk in behind me, he will tell staff members to go get so and so… how he remembers all those dog’s names is beyond me!
I am so glad I found this place. If I go away for a weekend or just overnight, I have no problem leaving her here. I trust them more with my Sadie than my own son… lol When she is at Camp Bow Wow, I can relax and enjoy myself and not have to worry b/​c I know they are taking care of my Sadie as if she were their own :)
If you’re looking for a place to treat your baby as good as you do, then do not hesitate to take your dog here.
Thank you Camp Bow Wow for being a great place, for treating my Sadie so well and for being a second home to my baby !!

My dog loves coming to daycare at Camp Bow Wow. He gets excited before we even turn on the road. They know him by name when we walk in. Makes us feel very welcome and we know they treat our dog well when he is there. I love to watch the webcams, I think that’s a good feature because sometimes I miss my pooch during the day and I can be at work and check in on him by watching the cams. Only, I wish there were an app for android users. :)
Thank you for treating our beloved pup so well!

My baby boy Harvey was brought here for an «interview» a few weeks back to make sure the he played nice with the other dogs. His day there led to him plopping down in the front seat and sleeping the whole way home and through the next day. Clearly this is a great place to bring dogs to tucker them out. The first day is «on the house», but after seeing how happy he was after that day sleeping so sweetly next to me, I knew he had to go back.
When it came time to find a boarding facility for the pooch when I was going to be walking in the breast cancer 3-​day, this was the only place to come to mind. He was dropped off bright and early on Friday and stayed through Sunday evening. Sunday was a bit of a mess as I needed to get a jump start for my dead car battery car before getting to Cherry Hill to pick up my boy. The kennel was supposed to close at 7pm, but after calling and telling the camp my situation Heidi very graciously told me that she would stay open until I could get there. Bless that woman’s heart because all I wanted after the weekend was to see my dog.
The employees that I have met are all so nice, the facility is clean, and if you’ve never left your dog before it’s a real comfort to be able to check up on your furry friend through the «camper cams» online. I have absolutely no qualms in leaving Harvey here when I go out of town, he has a great time, I’m reassured anytime I miss him by visiting the web cams on their site, and they’re the most reasonably priced place in the area for the type of stay that your pooch will have.