Chestnut Tree Inn

Very nice staff, rooms were clean, bed was comfortable. I really enjoyed my stay! Nick at the front desk was very helpful!!!

Very nice and clean. Had refrigerator and small coffee pot. Buffet breakfast was free and fine. To be fair I’m not one for pre made scrambled eggs, but the food was warm and the coffee hot. The staff was friendly and accommodating. I read the few reviews and was concerned before I got here as to what I was going to find. We were placed here by the casino so had no choice. Very happy I didn’t pay attention to the negative reviews and decide to see for myself.

If only I could give it Zero or even Negative 1 stars! We checked in at 3 am. The girl tending the front desk acted angry that we had arrived. Never asked us for identification just asked in a sarcastic tone what our last name was and if we were «casino?» Practically threw our door keys at us and scribbled on piece of paper that was supposed to be a map to our room. After arriving to said room the key did not work. My husband went back to front desk and was rudely explained that we allowed electronics too close to the keys. Round 2 with keys… Yeah, they didn’t work either. I, then, took the keys to the front desk .had to ring door bell — which I completely understand for safety reasons. This young woman was angry from the first time we walked into the lobby and this time was even worse. I told her that the keys still didn’t work. She then slapped another set of keys onto the counter and told me to leave. I noticed on the envelope a different room number was written than before. She then accused me of being rude (I guess because I wanted the keys to actually work?!?), told me that it is a new room number and threatened to call the casino to have me removed from the property. What??? Don’t know what her problem is but she definitely doesn’t need to be in customer service! Will not be staying here again and will be notifying casino resort hotel how we were treated by one of their «preferred» offsite properties.
Unbelievable!

This place was a big disappointment… Our room was old and smelly… Breakfast was pretty bad too… Very poor selection of food… The only plus was location… Sorry… I won’t be back…

We got referred here because we won a free stay at the casino but apparently the casino hotel became «full» so they gave us a free stay here.
The place itself is a little bit older, but it’s clean nonetheless. Got a double for me and my dad. Nice and thick sheets, no signs of bugs that I could see. I put it to the test at night when I got up my beauty night sleep, and I woke up feeling clean this despite not showering tonight before. The décor is a nice homie mountain lodge type that you want to have when you’re up here is the smokey mountain area. It gives you that nice feeling that you really come to the Appalachian area.
Tips for joggers or people who just like to walk around or explore: Do walk around the past behind the hotel up to the houses behind. You are going to get some nice views. On my walk I saw some wild raspberries and lots of cool mountain flora that I can’t find in my native Atlanta area. Take a minute to take in the sounds absolute near-​silent accentuated with a chorus of mountain bird calls. don’t be scared to trespass. on people’s property ;) you deserve it!
More covered in the pictures I’ve uploaded for this hotel. Cheers!