Ferrellgas

Short version: If you inherited Ferrell Gas from Yankee Gas in Middleton, MA you are getting seriously overcharged, and you should shop around.
Long version: I ‘inherited’ Ferrell Gas when my former supplier sold their propane delivery business to them. At first it was business as usual, in part because it was so painless. Truck shows up, delivers propane, drivers knew what they were doing. 6 months later things look different. Gasoline goes to $ 4 a gallon and so they tacked on a fuel surcharge for delivery that they still have in place 1 year later with gas now hovering around $ 2.25 a gallon. Then I took a closer look at my bill. $ 3.90 a gallon for propane? A call to the office takes some persistence before they’ll come clean: They charge a much higher rate if it’s not used for the primary heat source in your home. Nevermind that it’s used for about half of the heat in my home, or how much I actually use. No they will not discuss or reconsider.
A quick call to Eastern Propane and I got a visit from a very nice, competent salesman and I now will have propane delivered for $ 2.50 a gallon, plus a discount for prompt paying, plus another discount if I give them my oil business. And if they prove to be as good as they seem now, I’ll do that.