Sheehan’s Appliance Service

We installed a gas fireplace insert a couple of years ago and it stopped working because of a bad circuit board component. Since we bought the insert directly from the manufacturer, none of the local fireplace stores would service it. We found Brian Sheehan through an internet search and he said he was willing to take a look at our gas insert even though he wasn’t familiar with the particular manufacturer. He came to our house on time, had done some research on the product on his own time, and fixed the problem in a few short minutes.
What a great find! I’d recommend him to anyone with an appliance issue.

I called Brian the day before XMas Eve. We had 20 people coming over for Christmas and my dishwasher pump died on us. Brian was able to come out early the next day with a new pump and fixed the issue within an hour. I have two little kids and he was so nice to them while he was here; asking about Santa Claus and XMas. Brian was responsive, fast, clean and a competitive price. I will be using him in the future.

We have not made many connections with service professional in our area. Did a quick search on Unilocal,found Mr. Sheehan and his company. He just left… friendly, great rates and, most importantly he (fixed) I hope our washing machine. Really competitive rates… a lot cheaper than the big guys.

I found Sheehan’s Appliance Service on Servicemagic, to install a dishwasher I was buying from Sears Outlet. He responded within 2 minutes of my clicking on his name (! at 8pm, no less) on Tuesday, and set up an appointment for Thursday from 10-​noon. I chose him because he had good ratings on Angie’s List. He said he could remove and dispose of the old d/​w, and install the new one for $ 179, including everything. He told me not to bother picking up the «universal hose kit» from Sears, as he had everything he would need on his truck.
Brian called at 11:00 to say he was running late, and arrived at 11:45, so juuust made the original window, but did come when he said he would.
He was just great. It took a lot of time, effort, and maneuvering to remove the old dishwasher (prior owner had installed vinyl flooring after the d/​w was already in, so there was a ¼−½″ lip to get past). He not only installed the new dishwasher and removed/​disposed of the old one, he also helped me remove the old tape gunk from the sears outlet store (his idea), then touched up the scratch that he did not cause that I found lurking under the tape. Wow. He charged what he said he would. All the work was neatly done. The wood veneer composite floor was unmarred (yeah, I know it’s a stupid thing to have in a kitchen, but it was intended as a temporary solution until we do the remodeling which will not be occurring during our occupancy, and it looks a whole lot better than that old vinyl floor).
As a comparison, Sears charges $ 230 plus $ 11 for the hose, plus $ 10 for disposal. This does include delivery ($ 70), but I was told they would not discount if I brought the unit home myself (in fact, the salesperson said they would not install it if they didn’t also do the delivery); the 24″ d/​w fit nicely into the back of a Subaru Forester. The Sears Outlet in Fall River, where I purchased it, said it would be $ 149 for installation, but the salesman started backpedaling when I said, «Great! The regular Sears charges $ 230!» and told me well it actually might end up being $ 230, so I shouldn’t be surprised if that’s how it rings up when I actually make the purchase. Huh.
I would definitely recommend Brian Sheehan, and I plan to use him again if I need anything else installed or repaired.