Drum Hill Sunoco

My wife took one of cars in to change the oil, got it back within a few minutes. Much too fast to actually change the filter and the oil on the dipstick sure looks darker than the honey color I expected. These guys prefer to communicate back and forth in non-​English, so they can figure out which story they are going to spin to rack up more dollars.
A different time they failed this same car’s safety inspection because the wipers had streaks. The blades had been recently replaced, so I know they were still good. If they had bothered to wipe off the bits and pieces that drop from our trees, the wipers would have passed. But then, they wouldn’t have gotten to sell wipers marked up by 200%.
If they fail your inspection take the repair sticker and go elsewhere to get it fixed. perhaps they’ll learn someday. if enough people do that itsead of letting them «fix» the problem.

I went today to get my oil change and had terrible experience.
—READ THIS FOR GROUPON COUPON —
1. As soon as i went there the guy took my coupon. Later he lost the coupon but went ahead and took my car for the oil change. After oil change was done almost for 20 mins he kept looking for the coupon without informing me what was going on.
2. I was still standing by the desk when they put my car on the jack and pulled it up. I heard some weird noise so i looked to see my car was okay. The guy said to me «don’t look at me or here i cannot work when you look inside».
3. The guy asked me two times before changing the oil that car takes regular or synthetic oil. The coupon clearly said for synthetic oil. I am not even sure now if he changed to regular oil or synthetic oil My car takes synthetic oil and hope nothing happens to my car now.
I will not recommend anyone to go and get their car service here.
READ ALL BELOW GROUPON COUPON REVIEW.

GROUPON BUYER BEWARE!!! Sure it may seem like a great deal at $ 39. But if your car doesn’t use 5w30 oil, the mechanic will tell you the oil change will cost 80 dollars for synthetic… as per his mouth «its not my cost, its the company. After I told him that there is no way I was going to pay 80 dollars for synthetic (auto zone is across the street!!!) he said ok with a shitty attitude and dumped the 5w30 oil in the engine…(BTW the oil it will not hurt your car if your car prefers another grade… just change it next time around to your car’s standard.) Also got charged a 4 dollar dispense charge. AVOID THE SCAM!

They invent fake issues when you bring your car for a state inspection. They said I needed to replace my whole exhaust system and tried to prevent me taking my car. Brought it to two mechanics who both said their was nothing wrong and they still refuse to put a sticker on it. Don’t give these disreputable crooks your business.

DO NOT GET OIL CHANGE GROUPON FOR THIS PLACE.
I bought the groupon for oil change at this place ($ 39 for Three Full Service Oil Changes ($ 89.95 Value))
1) There is no way you can use all 3 grouponS up to the expired date
2) When you get there for oil change you have to pay around $ 4-​$ 5 additional fees for something I have no idea of.
Basically it said $ 13 for per oil change on the Groupon deal but you’ll have to pay additional fees. It turn out to be around $ 20 for oil change which I can get the same price at any other place. So why get the deal and you stuck with it.
3) I asked the mechanic guy what do I needs to tune up my car. He told me my rear Struts need to work on and the cost will be $ 450 for that. I was suspicious about it, so I went on online to do research for it. I found out that you only need to work on font/​rear struts when your car reach around 100,000miles but my car is only 74,000. So I brought my car to the dealership where I trust. He told me my rear struts is fine.

Everyone in town is getting to know this guy is a rip off — very sad there are so many greedy, dishonest people out there. STAY AWAY!!!

Grouponer’s/Car Owners/​Not-​Rich-​People/​BEWARE:
Here’s what’s going to happen if you take your car to them for a routine inspection sticker or oil change:
1) You will probably get an officious sounding statement, Your car has failed because of tie-​rods or ball joints, (or some such nonsense). I can’t let you drive out on the roads because that is a safety violation and against the law.
2) You will probably get a failure on your inspection and a quote for «repairs» for 400 $ to 500 $
I regret the day I took my car (which I’ve been using for my daily commute without any problem whatsoever) to them for a Safety Inspection.
Imagine being stuck with a possible bill of 400 $ for no valid reason plus the prospect of having these same guys examine the car further and «magically find» further problems.
Why guys, why do you want to do all this. Just to make that extra money riding on hard-​working people’s backs ??. You know Karma’s going to come back at you somewhere, someway.
Avoid at all costs. I’m reporting them to the BBB.

Everyone has heard horror stories of shady mechanic work. These guys are guilty of gauging for unnecessary repairs in the name of inspection stickers. My friend was falsely ‘rejected’ b/​c the mechanic claimed tie rods needed replacing. to the tune of $ 330! If you are a fair business person, no need to fake repairs to make money and I say you forfeit your state licensing or accreditation to even be allowed to inspect cars. Add to the act a piss poor attitude when proof is presented that the repair was not neeeded — you get one loser star. Shame on you Sunoco! These economic times should favor fair business, not rip offs artists!

Friendly staff, good prices, diamond in the rough.
Had my tire repaired, let me know about my brakes and didn’t try to push anything on me.

The end of March 2010 is coming up, and that means a new inspection sticker. I used to take my car to a spot five minutes from my house, but the guy ticked me off when I had to deal with a license plate issue, so he was toast. This new place is easy in, easy out, and right around the rotary. The owner is very nice and it’s quick. Not sure what they did or didn’t do to give me a PASS as well as a new sticker, but it took 10 minutes. Wonder if they turned my car on.
A convenient mart is attached to the three service bays, and the pickings are slim except for chips, oil, and some candy. There was A roll of toilet paper, A roll of paper towels, A bottle of Era detergent, and a few other things.
I eavesdropped on a telephone conversation between the owner and a client, and he sounded very professional and fair. I then heard the owner speak to a parts’ guy, and he was telling the guy to find a better replacement part because the one the parts’ person had mentioned isn’t as good as he would want to place on the car. That was considerate. He said he wouldn’t charge the client any more for the upgrade.
Not sure I’d take my car for service here, but it’s good to know that they may know what they’re doing. Guess the proof would be in the pudding, tho.