Safeway Food & Drug

Terrible store — long lines — bad service! I think they definitely need some customer service lessons!

Standard Safeway, seemed to be a good selection of beers, wines and spirits — which is what we came for. Perfect spot for grab and go items needed for a successful Chelan weekend.
Our clerk was a tad bit rude to one of the girls in our group! She sort of butted into a conversations and was a bit judgmental about the exchange when she obviously wasn’t aware of the full story.

An semi-​annual visitor to Lake Chelan, I visited Safeway a few times again in August 2013, the first time since my last visit to Safeway in 2012.
Whoa…you got to give them credit for coming up with unique ways to create a negative customer experience.
I don’t drink, but a bottle of vodka was one of the items I purchased for my relatives. I chose this particular bottle because it was $ 5 off. It rang up at the full price at the register. When I called it out, the clerk walked back to the booze aisle, confirmed the sales price, and credited me back the difference. Stuff happens, right?
Two days later, I buy the SAME bottle again, and it is still on sale but rings up AGAIN at the regular HIGHER price. Repeat above process. This time I tell the clerk to please be sure to pass this on to the management. I could tell I didn’t have the clerk’s attention, and it appeared to me she wasn’t going to bother taking the time to report the discrepancy so it could get fixed in the computer system.
My take away? I don’t know why Chelan’s Safeway’s computer doesn’t always reflect accurate sale prices (accidental or deliberate?). I do know to keep my purchases to under 10 items so I can carefully monitor the prices that get rung up.
My experiences at other Safeways in Seattle and Tacoma have been much different.

Pretty much your standard, everyday Safeway. Summer time in Chelan is always busy, but everything in the store was pretty well stocked.
My dad was carb loading for the half marathon the next day, and the lady at the deli was really helpful in getting him the food he needed to be set for his race the next day. A few of the salads in the produce had reached their expiration date though.
The cashiers seemed flustered, but I can only imagine what they have to go through during those summer months containing huge rushes of customers.

Been shopping at this Safeway in Chelan for 12 years. It’s not the only game in town, especially now with the Super Walmart just outside town. However if you want to support the smaller grocery stores in town then just down the road is a Red Apple Market. Continue up the highway to Manson and there is another Red Apple Market with a really awesome selection of stuff Safeway does not have.
As for this Safeway, always been a pleasurable experience. It’s always busy, even more so during the high traffic summer weekends. They put in a Safeway gas station couple years ago.

Your standard Safeway I guess, but it’s really the only joint in town to get whatever you need, so that’s why it rocks. A perfect place to pick up all your gourmet dinner needs, and they had a great wine selection that was priced well-​below the Seattle prices. I guess it’s because they’re surrounded by vineyards. You can also rent movies; most of the titles are recent.