Staybridge Suites Chattanooga Dwtn – Conv Ctnr

Wonderful stay.
Welcomed check in, comfortable, quiet rooms, great location and secure parking.
Free breakfast, and managers social hour Monday thru Wednesday.
I’m very impressed with the Staybridge here in Chattanooga!

Really convenient and metropolitan location in the heart of the city. I loved all the space in the suite. The breakfast left some to be desired on variety and quality and night staff at check in was a little rude but overall had a great stay!

My stay at Staybridge Suite in Chattonoga, TN was nothing less than amazing. The hotel is conveniently located downtown, clean, and priced just right. The suite I stayed in was awesome and the staff were super friendly. I would definitely stay here again and would highly recommend it to anyone planning on visiting the area.

Excellent place to stay. Loved the room set up, with separate space to work and a kitchen area including fridge and stove. Hot breakfast and wifi made the remote work day much easier. Plus I got to do free laundry, which is a huge bonus.

So happy I stayed here! Amazing staff, complimentary breakfast, fitness room, pool and hot tub and all in downtown Chattanooga! I will definitely be staying again. The rooms were comfy and spacious. Couldn’t ask for anything better.

This was a really outdated hotel with regards to the rooms. The bed was far from comfortable and the rooms need a complete makeover. The only thing going for this place is the breakfast. I would recommend the Holiday Inn Express down the street if you want something comparable to price.

Great hotel!
Super clean, kind staff and great breakfast!
My only suggestion… in the room we were in, the person sleeping on the pull-​out sofa was FREEZING all night b/​c the a/​c is right beside that bed, while the person in the bed was hot… maybe a «reflector» type instrument could deflect some of the cold air away from the person on the sofa bed and out to the rest of the room?
Otherwise we really enjoyed our stay.

Only stayed for 1 night so we didn’t get to experience everything the hotel has to offer but the room was clean and great for the two of us. Being downtown it was nice having parking right near the hotel. We were in walking distance to a restaurant. The breakfast was very good and had a great variety, more than make your own waffles.

Honestly, this hotel is less than average. As a platinum member with IHG I come to expect a certain level when I stay at hotels especially when I travel with my family u expect more. The Internet is subpar, the pool area chlorine is so potent that your eyes burn after 10 mins of just sitting in the pool area, and the dinner was so spicy that I still had to order dinner that my kids could pallet. The worst think is the staff at the front desk as they are rude and don’t seem to care about their jobs let alone the guest. I will definitely stay at an alternate hotel in the future and would encourage others to do the same.
On a side note, if you need anything from maintenance I hope that you can speak Spanish. Beware of the photos online as they are misleading and are smaller than they appear of you are traveling with a family.
In the positive, the convention center is next door so if you are having an event it is the closest spot. That is the only reason why I gave two start instead of one.

AWESOME HOTEL! Staff could not have been more helpful or friendly! Rooms were uniquely laid out and have a more of an apartment feel than a hotel which made for a more comfortable stay. Breakfast was lavish and so was the afternoon reception they do during the week! Free burgers, fries, and beer!!! Yes please!

Me and my family go for the Tennessee Tow Show every year and stay here. The best hotel I have ever stayed in. They have a awesome breakfast and a coffee bar that is stocked all day long. The rooms are always in nice order with housekeeping everyday, if you want. The parking gate was a little funny because you have to pull all the way up to it to get in and I wished the curtains was a little darker so the morning sun didn’t come in as bad but other than that it is fantastic. I will definitely be going back again.

Great location and value. The rooms were spacious and I was pleasantly surprised to find a kitchenette. You can walk everywhere — the aquarium was about 30 minutes walk and plenty of nice scenery and restaurants around.
I do have to say the beds were insanely uncomfortable, but I may just be used to my heavenly bed. When I sat on the edge to tie my shoes, it almost flipped over. The sink is in a separate area than the toilet and shower so that was a plus.
Customer service was a hit or a miss. The breakfast was decent. It seems they need more help or more time preparing because everything was constantly running out and it was difficult to get much besides bananas that would ripen in 3 days or cereal. They had waffle makers, but the batter was flavorless. I was impressed with all the hot food there when I was able to get some.
I would definitely stay here again.

Awesome accommodation. …not within walking distance of Market or Broad but great suite rooms

I have stayed at the Staybridge Suites many many times when in town for work and I don’t think I’d stay anywhere else in Chattanooga. The location is great, walkable to Main St./South side restaurants and walkable to anything downtown. The staff is almost always very friendly and willing to help out with anything you need. The rooms are nice and of course are suites so you can cook and they provide a good selection of pots and pans but my only complaint is that the kitchen area isn’t separate from the room itself so I’m always hesitant to cook anything that might make all of my clothes smell like food. When its warmer out the outdoor grills get a lot of use and Tuesday-​Thursdays they hold a social with food and beverages (of the adult and not adult variety) so sometimes this includes an outdoor bbq. The breakfasts are pretty comprehensive and they have to-​go bags and lots of easy things to grab if you are rushing out in a hurry in the mornings. The pool and hot tub area is all indoors which i guess is good for the cold months but kind of a bummer when its nice and sunny out. The workout area is small but good enough for a hotel gym and the laundry area is great because its all free with high efficiency machines unlike most hotels. Overall great place to stay, not overly fancy but I’d recommend it to anyone I know visiting the area.

It was nice, until the roach paid us a visit…
Was here for a Volkswagen show. My dad and I liked the place, until the morning we left. I slept on the foldout couch, which was comfortable enough. I have no idea what the bed was like, but the room looked nice. The HBO was free, so we watched a movie. I was thinking that I would like to stay there again. I guess I jinxed it. It would have been four stars if not for a six-​legged, exoskeleton-​clad, guest.

This place deserves 5 stars alone for their suites looking like an IKEA showroom, but there are some other things that I loved about my visit. For one, free wi-​fi. While my visit was only for one night and I didn’t need to utilize their kitchen, it was convenient to have silverware right there in our room. Plus, the staff was super friendly when talking to them on the phone and checking in!
Best part: their breakfast buffet. They had everything you could want for all types of breakfast people. It was glorious, to say the least.

I booked this hotel online because of the reviews I read for pet friendly hotels. Chattanooga seems to be a pet friendly city especially downtown. Maybe one day they’ll let dogs ride on the FREE electric shuttle. We rode it a lot from our hotel which saved us gas and having to pay $ 3 – 5 for parking downtown.
Anyway, the Staybridge was an excellent place to relax between our drive from Lexington KY to Auburn AL. We were exhausted from packing all week then driving 4 hours we were ready for a break. It was such a refreshing feeling to see that the raves I read online were true. It’s clean, modern, hip with a substantial free breakfast from 7:30 — 9:30 and free dinner type social from 5:30 — 7:30. This really saved us money so we could go out for ice dream later. Also there’s a dog park you can walk to from the hotel.
The registration clerk when we checked in was a bit rude because I caught him on his cell phone which seemed to mess up his mood. Overall The staff were very nice and helpful. We ended up having to use their safety deposit boxes, something I’ve never had to do but it was a big help to keep our minds at ease while we toured the city. This trip was definitely 5 stars from the hotel to the city itself. We want to go back when we ‘re not rushed so we can check out Lookout MountIn, Rock City, Angel falls etc.

I had a good stay at the Downtown Staybridge. My check went smoothly and everything was explained well. The room was clean and everything was there and in order which is what I expected from other Staybridge stays at other locations. I was planning on using the hot tub but one of the other guests said it was not heating properly so that was a bummer although I didn’t personally confirm. The breakfast is pretty comprehensive considering it’s included in the cost. Eggs, sausage or bacon, waffles, cereal, bagels and the list goes on and on.
There were a couple of things I noticed around security and maybe this is because security really isn’t an issue here but they were noted. When I checked in I only needed one key. Well sure enough I had locked the key in the room while making trips in to unload my bags. I asked the attendant for an additional key and was expected for them to ask for some sort of ID but they just asked me what room number. Now, everything was on the up and up and I had just checked in 5 minutes earlier but theoretically someone might be able to get a key to another room.
The second thing I noticed was around the advertised gated, patrolled, well lit parking. I will say that the parking lot was well lit, does have a gate around it and does contain a security vehicle inside. However access to the parking lot is gained by just driving up to the gate. There is no code or other hurdle required to get in. I did see a security officer in the lobby when I returned from a late dinner but they were eating dinner and fully engrossed in watching boxing on the TV. These are perhaps some opportunities for improvements.
But overall the Staybridge brings a lot of value at a reasonable price with good access to downtown.

I love my suite. For $ 10 more, the deluxe suite is well worth it if you will be staying for more than one night. Internet is free, but slow. Parking and breakfast are also free.
The suite is spacious and well equipped. There is plenty of closet and storage space. The kitchen has a stove (no oven) and a full size refrigerator. The room is very clean. There are two nice televisions.
Service is very attentive and friendly.
I deduct a star for the following reasons. Even though the hotel is beside the Convention Center, it is at least 10 blocks to the best sections of downtown. As a single woman, I would not walk to those areas alone at night. Also, even though most people seem to enjoy the free breakfast, did not. It consists of mostly pastry, waffles and cereal. The lobby is small, but the hotel allows people to have private parties in the lobby. When you have to exit the building, it feels as though you are intruding on a private event. The only exit to the parking lot is through the lobby.

A very A-​OK stay.
Odd location, but close to the Choo-​choo if your interested. Not a good location for walking around unless you are young and up for a brisk walk to the more happening area… and maybe take a cab home at night.
I should mention that while they offer free internet, it is useless. It was incredibly slow, which really hurt me as I was trying to book more stops on my trip. Now this would not normally be a big deal except that the free internet was a big selling point because of the nature of our vacation. What should have taken a half hour at most (booking a hotel for next night) could not even be completed. And yes, I called the IT person, who needed to do something extra special since I had a Mac (no mention of this issue anywhere or from anyone up until this point).
What irked me even more was the combination of a letter posted in the elevator, and the useless night front desk attendant.
I’ll post the letter here in the pictures; its the one from Skip Miller and Lindsey Sempsrott.
In the midst of my frustration with the internet, I thought I might go down as ask the front desk guy about it, and maybe even better, just let him help me find a room. After all, Staybridge is a chain, and they are part of the Priority Club, so there must be something he could no.
The guy had no clue. When I asked if there was anything he knew or could do about the internet, he said he had no idea and no. I told him that it would not even load the Staybridge page without stalling and he said there was nothing he could do. When I said that it was important that I had internet he said there was nothing he could do. Ok, so maybe he could help me get a room the next night… Nope. He said he could get me the 800 number, but that I could also just look it up.
Really??? You mean look it up with my high speed internet access??? Thanks creepy night guy with long-​ish hair.
So, Skip and Lindsey, I did enjoy the hotel, and would likely stay again, but part of the value for me was the internet, that is just not working well right now. Oh, and the night guy is just a little sketchy.
To everyone else, stay here if the location is ok for you, but do not rely on the «free internet»… and avoid the night front desk guy.