We waited over an hour for our pizza to be delivered and it arrived cold! The spinach we ordered on one pizza wasn’t even cooked but was put on the pizza cold and raw. The ingredients tasted old. Worst pizza experience ever. We will never order from this Pizza Hut ever again. If it wouldn’t have been such a hassle we would have demanded a refund as we did not even eat the ‘pizza’ they delivered, although it is an insult to pizza to call what we were given pizza. Step it up, guys.
Jamie R.
Classificação do local: 1 Chattanooga, TN
This has to be the worst Pizza Hut I have ever been to. I’ve been twice in the past 6 months because my husband loves Pizza Hut and it’s the closest one. Both times were during evening hours when there was NO manager and no adults working at all. I wouldn’t have an issue with this if the girls working there didn’t stand around talking and giggling and having their non-employee friends behind the counter and in the kitchen. The most recent trip here was about two weeks ago around 6 pm on a Friday, and other than one family we were the only customers. Not a good sign. We ordered breadsticks and a large veggie lovers pizza and waited for a good ten minutes on our drinks. As I said, the place was practically deserted. Ten or fifteen minutes later, our cold breadsticks come out. We would have complained, but the waitress was no where to be found because some other kid had come in and they were all in the kitchen until our pizza finally came out. I guess carry out business must be kind of slow for them also, because all three workers then stood behind the counter and were laughing at something on a cell phone until we waved the waitress over and got a to go box. I always tip but this time I made a point NOT to. Whoever is managing this store needs to make sure there is a manager(or at least a more mature adult) on duty and the current employees need some serious training or replacement.