Pin Strikes Entertainment Center

If I could give this ZERO stars, I would!!! I took several 9 year old boys there last night for my sons birthday. I spent $ 500 and they refused to give me pitchers of drinks!!! All I wanted was a pitcher of Sprite, Coke and water!!! The «manager» told me that I had to order individual drinks for everyone bc I didn’t book the Friday night special. I can tell you that I spent waaaaaay more than the Friday night special cost!!! I ordered 4 pizzas which were $ 66, had three lanes reserved for $ 230 spent $ 200 for the game cards and spent $ 100 for laser tag! The people that work there are AWFUL!!! They have no idea what customer service is. This place is seriously a joke. We will be telling all of our friends to avoid this place at all cost. I see now why they have a D– rating with the BBB.

Overpriced, over crowded, dirty, and no fun! We had tried another bowling alley and had hoped this one might be a little better. At first glance we were excited! Laser tag, bumper cars, up beat music we thought it would be great. We had to switch lanes a couple of times as the bumpers didn’t work for our little one, no big deal. We got settled got a pitcher of beer, it was flat. We got some cheese sticks, not cooked. Some new bowlers came into the lane next to us, there were literally 18 people. Not all were bowling. But they were allowed to sit, hang out, and crowd our party of 4 out of our seats and our game. The music was so loud you couldn’t talk and it kept getting louder. This was durning the week, mid afternoon. Then the restrooms! They smelled like urine, the women’s, and each stall was disgusting. I won’t return. I wish I could give it a zero!

I reserved a party room for a baby shower on a Saturday afternoon. I had no problems with reserving the room or ordering food for the party. Once we got to Pinstrikes to set up 15 mins before the party started, the employees informed us that their system had been down since yesterday and there wouldn’t be any bowling or laser tag available. We were not notified in advance (even an hour) that there wouldn’t be bowling available. The management was rude to us and they lacked professionalism. The food was OK, nothing great about it. We ended up staying for the rest of the party since we had no where else to go. They gave us a 20% discount and didn’t include gratuity. It’s poorly managed establishment and I would not recommend having a party there.

I went here with a group of friends and the manager refused to honor a price for a game we had seen online. Furthermore, they had 50 cent wings advertised online and on the tvs there, and when we pointed that out, he said he couldn’t honor that either and turned the tv off. This is not how you conduct business. The place just doesn’t seem to be managed very well.

To start off first attempt at pin strikes… We were at holiday bowl and they were crowded a few weekends ago. So I called Pin Strikes, they said they were closing early at 12 so we would have over an hour to bowl. We left holiday bowl and got down to pin strikes and they said they are closing in 45 min we didn’t have time to bowl so they weren’t taking anymore customers. Left in such a bad mood because the service rep was not nice at all. Even though hey had just told me on the phone that we could come. Went back to holiday bowl and had a blast…
Second attempt… We went out with another couple on 02 – 13. We got there with a 2−½ hour wait to bowl. We hung out in the bar area were the service was quite aweful. Took 10 – 15 min at least to get a drink and they were not terribly busy at all. The bartender didn’t even acknowledge you standing there. We ordered food and we had to eat at separate times because two of our meals took 5 min longer then the rest. That associate at the food counter was the only nice person we came across though. Then three hours later the buzz us up then to tell us we could only play one game. Again she was super rude. Told me they were closing early yet again. I will never go back not will I recommend this place to anyone else.

Cool atmosphere, but very crowded and the lanes did not work properly… so forget tracking your actual score. They also kept telling our group we were over our 2 game time limit because they thought we had 5 people vs. 6… very frustrating experience.

Came on a double take deal. Lanes didn’t work properly, the bumpers are either up for everybody or down for everybody. 3 different people worked on it and it was never fixed. Happened to two other families as well. Pizza was typical of other pizzas in that it was… meh. Fun, family afternoon, but not very well maintained. Staff, including manager didn’t seem to care at all.

My family & I came down from Nashville to attend a birthday here and had a blast! The chicken Nachos with white queso cheese & jalepeno’s was delicious!!! I am not for sure that it comes this way on the menu, because my husband ordered them for me and he knows my taste very well. But, if it isn’t I am telling you, you should try the nachos this way!

Long wait, cover charge, takes waaayyyy to long to get food and drinks at the lounge. Can’t believe we wasted our time in this place. Ok video game selection