Enterprise Rent-A-Car

First, The people who work here are great! They have given me rides places (further than they normally do) and are always very courteous.
Also, I’ve never had to wait more than 10 minutes for my reservation to be filled – and the last time I rented a car there I pushed my pickup time back a couple hours on very short notice.
Here’s the things I am not fond of:
1. The cars always smell bad – mixture of cigarettes and body odor. Every time I rent a car from there I immediately go to CVS on Lee HWY and get an air freshener. I think they should simply stock air fresheners and install them after each use or each time they run out. I know they can’t really stop people from smoking in the cars – and they certainly can’t stop renting to smokers in Tennessee (they’d have no business). Buy some air fresheners.
2. Being able to listen to music in the car is essential for me. I love music, I play music, I’m friends with musicians, and Rock City claims to be a music lover’s town. Calm down – I lived in Chattanooga for 12 years; I know it’s full of music lovers. Anyway, twice now I have rented cars with blown speakers in the front. Of course I can just utilize the rear speakers, but c’mon!
And, on the radio tip, jump into the 21^st century and get some feasible means to broadcast our own music while we ride. Chattanooga has some of the crappiest radio stations ever. The classic country station is decent, but it’s going downhill fast as they’ve started playing «newer classics.» KZ106 is a total joke – playing the same 98 songs everyday. And lastly, your NPR station only plays news half the time! In the middle of the morning and in the late afternoon they play the worst honkified blues I have ever heard in my life. And that guy! With the fake British accent! Christ! Look WUTC, when I turn on NPR I want to hear news and interesting shows – not some nimrod who thinks he’s always right about everything! Have you heard him interview people?!? HE DOES MOST OF THE TALKING!!! Do you see what I am subjected to because of your lack of an updated car radio!
3. Last time I rented a car, I locked the keys in the car. They should offer the locksmith service for free. Luckily my insurance covered it. Look, I’m an idiot for locking the keys in – I get it. But if we started taxing for stupid there’d be a whole lot more people in the poor house. Look, I was cleaning the car out and the keys must’ve fallen off of my lap – it’s an honest mistake!
That’s all! Thanks, Obama!

Enterprise has always done me right. Good clean cars and good service. I had a small problem the last car I rented and they took care of me immediately, putting me in the next available vehicle and it was actually an upgrade at no extra charge. The last three vehicles I’ve rented are from Enterprise and I don’t plan on taking my business anywhere else.

I waited for twenty minutes for the manager. When I spoke to the manager eventually he was rude and dismissive.

I always have a great experience with Enterprise. I always use the one on Lee Hwy unless I am out of town. Great service and the cars are nice.

I’ve rented from this location on numerous occasions and every time the experience was positive.
The staff is professional, fun, and polite. The car selection has been sufficient, and when I needed to be dropped off at my home it was convenient and the driver was friendly.
The rates are competitive and the location is good. Weekends are tough as that’s when there have been a lot of people, usually Sunday afternoon can be crazy. However, the staff is always cool, calm, and collected.