US HealthWorks Medical Group

In and out within an hour. Dr. Cooper was amazing. Very polite, courteous, understanding, and really cares. She really knows her stuff too. Wish every doctor was like her.

I came here for a workers comp injury and was taken care of with utmost care and professionalism. Many of these reviews seem to be regards to waiting time and that’s just how it works in the state of California is a hot spot so there’s overpopulation nothing to get angry about. I waited a reasonable time and was seen by a doctor who X-​rayed my finger and assessed the injury in regard to instructions and healing time and I received medication as well in a timely manner. Maybe because I had a good attitude towards the staff and did not harbor a crappy attitude like most patients did, I got friendly service and was respected and did not wait too long. The nurse was amazing and he was attentive to my needs and concerns. I will recommend this place to others and suggest to not come here with a poor attitude. The staff doesn’t need that! Thanks USHealthworks!!!

They have the laziest staff here. The doctor told me to check my weight on my own and guess my height.

This place sucks!!! They are so SLOW, I came for a tb test and waited 2 hours for a tb test, and for a 30 second physical waited 30 minutes! I Will never want to come here or have someone I know come here!!! Worst place to come EVER!!!

Why is it i end up dealing with crap service. I had scheduled an appointment two weeks ago with this place and even with an appointment i still had to wait for an hour. Not spending Gov money to come back here next year.
I setup an appointment bc i dont have time to sit around and do nothing. I have a job to do and waiting for now what seems like over an hour for an appt that i set is lack of good business. Extremely dissapointed and frustrated and if that is what this place is going for in there service well they Nailed.

I came in to get pre employment screens done, and it was fabulous. I didn’t wait long (45 minutes maybe). Great customer service… easy!!!

I’ve come here before for a workmans comp case and nothing has changed. They make you wait at least an hour before they move you from the waiting room to your little cubical room. From there they make wait even more. Doesn’t matter what time of day you come be prepared to wait. Don’t come here unless you have the whole day to spare and you’re not dying.

Prior to going for my drug test I was prepared to wait 3 hours been here before and I knew what to expect already but I was so surprised they have this new guy lauro and he got me out in 30 min what an improvement

2 hours of waiting for 1 minute of the doctors time. Quick guess then «You need to see your regular doctor» if I could do that so easily. I wouldn’t be here. What a joke. I wish I would have read these reviews before I wasted my time.

I visited this clinic recently and as most of the other comments stated, the wait times were really long. To make things worse, one of the girls in front was unenthusiastic and unhelpful. Then when I finally got taken back for an x-​ray, I got a very rude and standoffish technician named Brian. The wait times are bad enough but between that and the bad experience with the technician, I won’t be recommending this place or coming back. Would give zero stars if I could.

This place needs so much help. The wait is horrific, plan on waiting 2 hours, no joke. Finally got in to do my physical which took 2 minutes and left. I called three times for medical records and I was assured each time that I would get a call to come pick up my records when they were ready. I called this time and was told the person who does medical records was not there and I should call on Monday and speak to the manager directly to get it taken care of. Its been 2 weeks since my initial request and was told it would take about a week to pull them at most.
So done. If you can afford not to come here, don’t.

I wish I can give them a big 0, am here just to pick up my doctor note and they force me to see the doctor again so I can pay again, I walked in a little before 10:30 am and I been here for an hour now and my name hasn’t been called yet and keep it in mind other patients came after me and they’re in already, horrible place with a horrible customer service.

If I could I would give this place 0 stars! I’m here for a basic drug test. Been waiting for about more than 1 hour and there isn’t even that many people here! Will take further action in this complaint because it should not take this long for a standard procedure.
On top of that the customer service is horrible. No one has said anything to anybody waiting in the waiting room or even apologized for long wait times. This is ridiculous.
The guy conducting the drug tests is literally taking an hour per test and just strolling along back and forth from the test room to the front desk computer. How a healthcare place can make someone hold in their pee for such a long time bottles my mind! That is so not right for the body.

Pre-​employment drug screen and TB test and I have been sitting here going on 3 hours. They threw away all the pre-​filled paperwork my company faxed them and then took 30 minutes to hand me additional forms to fill out.
Called ahead of time to make an appointment but they told me just to come in because the place was totally empty. I waited 40 minutes in the (empty) waiting room, then was taken back for the urine sample and had to wait an additional 2 hours to see a doctor!
Completely incompetent company. Unfortunately I’m sure the only reason they are still in business is because people are not given other options for places to go for pre-​employment testing!

This place has so much potential. The customer service at the front desks needs to improve and communication is lacking among the general staff. The doctors and techs are very professional and pleasant. I did not like how students were working on me and I was not asked nor provided consent… one student was training on the radiology machine and he put one of the anti-​radiation garments on incorrectly and so I called the technician to supervise. Brian the radiologist I believe is his name was very professional and kind.
Also please make your front doors ADA compliant, I came in with a sprained back and it was difficult to open the front door, it must be excruciating for someone with a broken shoulder.

Hurry-​up and wait for almost 2 hours for pre-​employment drug screen. I arrived 11:15, ready to submit my biological sample. I «went twice» in their restrooms before I finally submitted the real one. Advice: drink a full gallon of water before you go there. That way, you will have enough in your system to give them in the plastic cup if you are stuck waiting for 1 – 2 hours. I was one of about 10 people who were all there for the drug screen. I don’t know why they could not process us all faster — looked like there was plenty of staff and plenty of facilities. I hope I never have to go through this again — especially given that this screening was only for a temporary assignment that ended up lasting only 3 weeks. Sheeeeesshhhh.
Oh by the way, you have to park in the back lot if you’re there for a drug screen, otherwise you will be towed away. They will not tell you this though. Front office staff are rude, and the workers there just seem like they don’t wanna be there and everyone who comes in is basically «a number». Wait your turn and we’ll get to you.

There should be an option for 0 Star rating. I’ve only been coming to this facility less then a month. Already have had horrible services not to mention the So Called Dr’s are rude AF and don’t seem to give 2 shits about anybody coming thru. Like most every other Dr working with Workers Comp this place just cares about getting payed, not about getting workers healthy and back on the job. They will just push you back to work no matter how bad your pain might be.
They say they will send you to a specialist, a 3^rd Dr’s opinion. That would be great! If the actually sent you to another facility. But you get sent to the back part of the to another office area where they have more of there non caring employees. You will likely have the same experience as many others. Good Luck!
This place should be SHUT DOWN!!!

I don’t visit urgent cares very often, but here’s my experience.
4:25pm: Saturday. Came to an empty front desk. Waited for about 20 minutes, not even a voice in the hallway except my own, shouting for attention. Another person came in and waited behind me.
4:45pm: I decided to drive to the next nearest urgent care.
5:00:pm Next nearest urgent care was closed by the time I got there so decided just to go back.
5:10pm: Arrived back and the guy who was behind me was JUST starting to fill out his paper work. He’s the only guy in here.
5:50pm: More people in the waiting room. 6 people total. The guy in front of me still hasn’t been called. They close at 7 and at this pace. I probably won’t be seen. let alone the 4 patients behind me.
5:55pm: Finally got called along with the guy in front of me, and brought to our respective rooms.
6:37pm: Still no doctor…
6:41pm: Doctor finally comes visits and diagnoses me.
6:43pm: Diagnosis complete and back in the waiting room waiting to pay. I couldn’t help but think he just made a rush diagnosis to get me out of there.
7pm on the dot: Outta there
So in conclusion, if waiting for a total of 2 and half hours is normal, then I will knock the rating up to 3 stars.

Terrible! I came here for a drug screen for my new job and waited in a lobby full of 3 screaming kids for over an hour and a half! Hardly anyone here speaks English. There seems to be no order in how patients are seen because many patients who arrived after me, get called in before me. No appointments.
How long does it take to put my papers in a folder and take me to a bathroom so I can pee in a cup?!
When I finally got called back, I had to wait another 10 minutes because the guy who was helping me didn’t know how to type my name and address into the computer system. On top of that, the girl training him took her sweet ol’ time and also talked reeeeeally slow. It was as if I’d stepped into the twilight zone and was warped into a slow motion dimension where everyone talked and walked at super slow snail speed. If it were a race, the snail wins.
Do not come to this location! Find another one because you will just waste your time here.

I came on a Saturday morning, and was the only patient. The lobby was clean and the nurse at the desk was friendly. The whole facility looks like it can handle a full load of people, but it was a small staff this morning. I’m sure they weren’t expecting a flood of people. I was in and out in about 30 minutes, most of which took filling out the paperwork in the beginning. My only hang up was that i didn’t notice anyone wearing a name tag or ID badge. The Doctor (i hope) who saw me did not even introduce himself; just came in and started the exam. Once my strep throat was ruled out, it was time to go. The Doctor’s (?) bedside manner was good and have no major complaints about my visit.