Lightcraft Outdoor Environments

I cannot tell you how pleased we are with the lanterns made for us by Lightcraft Outdoor Environments and the personal attention we got from their customer service team. When we decided that two of the lanterns were not the correct size for our posts by the garage Bruce personally came to discuss it with us. He agreed to make larger replacements. Very few companies offer that kind of personal care and attention to detail needless to say their product is also first rate. It is therefore that we highly recommend Lightcraft Outdoor Environments to anyone looking for custom made lights or anything from their extensive catalog. It was a pleasure doing business with a company that takes so much care in pleasing their customers!
Armand

I wanted LED landscape lighting for energy efficiency and reliability. After talking to someone at Lightcraft my landscape designer recommended them for most of the fixtures though she had no actual experience with them. I also selected some Kichler fixtures because I liked the design. Now I have experience with both and here’s what I can report:
The Lightcraft LED bulbs have a high failure rate. Six burned out within the first 6 months and were replaced under warranty. LED lights are supposed to last a couple of decades but two more bulbs have failed since and they are not covered under their very short (1 year?) warranty. All the black bullet shaped housings are faded and chalky looking. I called Lightcraft and was told that they manufacture their own bulbs and others might not fit. Of course nothing was under warranty. By comparison, not one of the Kichler fixtures has failed. Their products have a 15 year warranty and two of their pathway got knocked over and broken but Kichler replaced them AT NO CHARGE. The finish still looks like new on every one of them. So Lightcraft may have good sales people but their outdoor lights are a huge disappointment. Check the warranty before you buy and, if possible, check with people who have had theirs for a few years. I would definitely not buy Lightcraft again.

wow. if there were ten stars. i would give ten. a truly pleasurable experience top to bottom. amazing lights. beautiful craftsmanship. BUT OH THE CUSTOMER SERVICE!!! ilene is amazing. spent so much time with me finding just the right light for every single application. worked within our budget which at times was really challenging. positive attitude, creative suggestions, patience, and true caring. i just cannot say enough about this company. i would NEVER buy lights anywhere else. thank you LIGHTCRAFT!!!

I recently bought two chandeliers from Lightcraft and they were beautiful. The care and attention I received from Ilene was tremendous. Also they set me up with a very good electrician as well. This is the place to work with for your lighting needs.
Great product, Exemplary people and service, great sense of humor; what more can you ask for. Go there.

As a homeowner I’m always torn between the savings I can get from a Home Depot type of place, or going to a specialty house and paying more but hopefully getting more out of advice and customer service. I’ve found a manufacturer that offers both, and I will never buy another outdoor fixture anywhere else. Lightcraft not only has a huge line (path, accent, spot, LED, linear, specialty, etc.), but they have it all on display in a real cool environment and application setting. I have to be torn away from this environment. I want to pull up a chair, have a beer, and just soak in the lighting ambience. This is a great place run by great people. Only five stars? I’d give it ten if I could.

I’ve been buying from Bruce for 10 years and its safe to say that he is a great man, friend, and a trusted business partner. Bruce has always provided his clients with the top shelf quality equipment and lighting! I get all my outdoor and LED material from him. Best hidden offer in Los Angeles. J– Masters Electric