GreekClick

I honestly don’t even know how this business is still running. Their embroidery looks cheap and they are lazy, rude employees. Don’t even bother.

Good embroidery, but bad on the customer service. I’ve ordered letters here twice & let’s just say I should have learned my lesson the first time. Greekbox may be cheaper than rochies, but quality is not as neat.
My first experience with Greekbox: They didn’t call me when my order was ready for pick up. I called them. They told me to come on in, and I see a sign on their door that says they’re at a meeting in Canoga Park from 11am-​1pm. They didn’t come back until later and were apologetic.
Heather and Janine are both extremely rude workers here. Once this company slides your card there are no refunds. I was charged a $ 30 rush fee for not ordering 15 days before I needed my sweatshirt made, and ordering it 14 days ahead. 2 weeks ahead and still got charged 15% of my total.
Greekbox will do anything to pocket your money especially when initiation and recruitment comes around. I called the next day after I placed the order to ask if I could change one little detail about my order and I got the whole «sorry, it’s already been sent to the back» shpeel.
It is about 1 hour from the time I said I needed my sweatshirt done, and I just called to check on the status of my order. My sweatshirt IS JUST NOW being finished up. Pretty sure she could have made that little change 2 weeks ago for me but they didn’t feel like it. Don’t bother giving your money to a stingy business. Go to Rochies and support a business that will support you! The end.
¹¹⁄₂₀₁₃

The worst customer service. Placed an order in ⁸⁄₁₈ and was told 2 weeks. Called on ⁹⁄₉ and left message. Went in on ⁹⁄₁₀ to pick up and the guy was gone for 10 minutes looking for my order. When he returned he question if I had paid or not saying they had no record of my payment. Rude as all get out. Never again.

So many friends had recommended Greek Click, so I thought I’d give them a shot.
It took me a little while to get service from the room I walked in to, but that was because I went into the wrong room.
From there, it was perfect. I was treated well and they helped me design my sash for graduation.
I also ordered only 2 weeks before graduation, so they were swamped with ordered. However, they found a way to help me out, and I had my sash on time.
Great local business!

I was really looking forward to my sash. They came to my school at a college fair, but during the fair I felt rushed and a burden. So, after finally spending the time thinking about it I wanted to change the color of my sash. You are not allowed to change the color without going into the store and signing off on that. That was not brought to my attention until one day before they add the rush fee. I live and work in West LA so that is not a viable option for me to drive all the way out there just to sign my name saying that I want a red sash not white.
I was credit card ready and willing to pay right then and there, but the manager explained that they would not help me unless I was in the store. It’s really bad customer service. Even after I explained that I don’t know if I can get the sash made then because I have no way of going in and signing the form in the next 30 hours, the manager said ok and hung up right away. I guess because I’m not greek affiliated my business isn’t important :(