Academic Cap and Gown

I ordered a cap and tassel online from a different vendor for a graduation photo shoot (the ones from school hadn’t come in yet), and I needed a rush delivery. The cap and tassel came in on time (2 days to spare), but the tassel was the wrong color. In a moment of desperation, the following morning I called every store I could think of that was close to me, including Aahs and Party City. None of them was carrying tassels yet. So I called Academic Cap and Gown hesitantly because Chatsworth is a bit of a hike. When I explained what I needed, the woman told me she would have the tassel ready for pick-​up by 1pm. It was exactly what I needed, and I am so grateful they accommodated me on such short notice. Great customer service on this occasion.

Good service and fast shipping! Jamie was helpful and professional. My students looked great in their caps and tassels. Thanks again

This placed messed up my order for my son’s announcements, they never called me back. I finally got to talk to the owner Mark… so rude I never have dealt with a business owner, who’s customer service is so insulting. My son’s announcements looked horrible, cheap paper, a picture of the school that looked like a photo copy, name cards trimmed in gold when the school color is silver. I know he knows who I am, but you know what this is the power of the internet. I can tell the world of the horrible service I received from him and his people that work for him. If you are a smart parent don’t use this company!!! They are not worth the one star I gave them, but Unilocal is making me put one before I post this. so there it is.

Got my doctoral robes from these folks. They did quality work and had great customer service. Highly recommend!