Prime Wireless

Horriable misleading crooks,
These guys are not Att direct, they are only an authorized dealer, basically a subcontractor for Att,
This guys will sell you anything but what you really are in there for,
I’m a business owner, and I went there for the first time (I usually go to the real Att store on Hall Rd & Schoenherr)
Anyways, I was looking to connect all my employees that are out in the field with a Mobil hot spot, so we can all have access to specific software that’s on our main server at the office,
Because they did not have hot spots available they tried to sell me 7 tablets that promised to do the same as our current lap tops, they couldn’t be more misleading,
After several hours if them assuring me that hot spots won’t work and tablets are what I really need (which was bs) I agreed to try them,
After multiple days of waisted time and all this software that needed to be purchased and downloaded to these tablets, they still were not working, so I went back to those crooks and asked them why they do not work the way they promised,
There answer was, and this answer was after they promised assured and reassured me that these tablets would do the job, there answer to me was, Well they won’t work that way until the new app is created and available,
When they told me that I almost blew a gasket, these guys promised and promised and assured and reassured that these tablets were going to do what me and that crooked staff talked about,
So I asked for allllllll my money back and eventually got it back,
After that disaster I went to the real Att store and they told me that they always get complaints about this paticular authorized dealer, come to find out that this authorized dealer did not have access to these hot spots and so they pushed what they had, which was nothing remotely close to what I needed, they just were looking to mislead, steal and make a desperate sale of anything,
Anyways, while I was at the real Att store, I told them what I needed and within 10 min I had 7 hot spots all configured and ready to go, and you know what, everything works great,
My msg to all of you is DO NOT GO TO THOSE CROOKS at Cass & Groesbeck,
They all are of middle eastern decent and their professional middle eastern tactics just re affirmed why I always have chosen NOT to deal with this specific breed,