Bella Rosa Bridal

This place seems like it would be a great choice for wedding services. A couple of the employees are extremely nice, however, when ordering suit rentals — they came in the day before the wedding. Naturally, they ether sized or ordered the wrong sizes for multiple people in our wedding party. So, instead of giving themselves a week or even a couple days to get replacements, they waited until the DAY BEFORE, yes the day before the wedding, for us to pick up our rentals. Thank God the grooms suit fit. One lady was very sincere in her apology while the other was extremely aggressive that this is how the shirt should fit (which was completely wrong) and that there’s only a certain way to measure. And on top of that it was somewhere above $ 200.00 to RENT a suit. Choose elsewhere.

I am extremely disappointed in the professionalism and handling of the store manager at staff at this store. I went in 2 weeks ago after the bride and myself calling ahead twice to explain that my sister and I were not purchasing a dress through them but needed to get measured for the bridesmaid dresses.
Upon arrival we were taken upstairs by an employee who seemed new. She was fine but measured us and wrote it on a yellow post it note and said she would write it on a card for their files in case we had any questions, we could always call back. When we went downstairs to leave we were informed there was a 5 dollar per person charge for getting measured. We were not told prior to this on the 2 previous phone calls or when we checked in for our scheduled appointment.
Fast forward 2 weeks when I just called them to confirm my measurements because I misplaced the card they wrote my measurements on. The manager first informed me they wouldn’t keep a card on file if we weren’t purchasing from them directly. I told her that the girl made a card for us and told us it would be on file… she rudely asked for the «event name» to which i said «the brides name?» she rudely said YES, which I then provided. She did have a card on file… but only the dress style number. not our measurements… WHAT WAS THE POINT in going, paying 5 dollars and getting measured if they are of absolutely NO help… extremely unprofessional. I will not recommend this store to any of my bridal friends.

I accompanied my friend here for her very first time wedding dress shopping. We were greeted with open arms from the moment we walked in! The place is adorable, very clean, and have a decent amount of dresses, especially considing the size of the salon. My friend’s stylist was named Stephanie-​she was wonderful. She allowed my friend to try on any and all dresses she was interested in, gave her honest opinion, and did not pressure her to try on anything she did not feel comfortable in, or over her price point. I would highly reccomend Bella Rosa Bridal Boutique!