AT&T

I’m new to the AT&T world but am SO thankful I made the switch!
The customer service is AWESOME and everyone that helped me transfer my service over from nTelos really tried everything they could before giving up when I had issues to resolve– and persistence pays off!
The one-​on-​one, patient, and friendly service was incredibly appreciated (THANK YOU, Michael B!) as well as the store Consultants/​Managers having knowledge and skill to actually resolve issues. Every other phone company gives their employees no permissions and lacks training and focused attention when offering anything to the customer.
The stores are clean, entertaining, well designed, and easily accessible. Great selection of phones for different needs & price points.
AT&T will have my service for a long time to come! :)

I’m reviewing them again even though I have done it before because, again, this store is so friendly and helpful. My typical experience with phone carriers isn’t so great, so that’s why I feel compelled highlight this store as a refreshing outlier in the customer service arena. Beautiful new store, helpful and friendly employees… thanks AT&T — you’ve won my heart.

So being new to the area I was apprehensive on how my visit would turn out. I was greeted warmly and promptly taken care of by a nice gentleman named Chucky. Loved the name and it fits him. He was very helpful and understanding! He ranks with a girl That used to work back in my home town for one of the best AT&T reps I’ve ever dealt with! He took the time to listen to my concerns and was very knowledgeable. It was a great experience and thank you Chucky for the cordial and warm welcome to C’ville!!!