Anytime Fitness

Yikes. Visiting from Woodstock, IL and forgot to bring my key pass with me. Called the gym and was told I could come in during staffed hours to be checked-​in. I did just that, only to find that no one was there. The office was closed and the only staff there was a personal trainer. She was having a conversation with a client so I patiently waited for them to finish a few feet away. Rather than than acknowledge me with a «Can I help you» or a «I’ll be right with you» she acted as if I was not there. I left and later called the gym to complain and they did not answer (figures). I then called ATF corporate to file a complaint and was told I couldn’t file complaints. This gym is a shining example of all that’s wrong with Anytime Fitness and why I will not be renewing when my contract is up this fall.

I recently signed up at Anytime Fitness last week. It seems like a nice facility so far. Everything is always clean, the employee I dealt with was very nice and helpful at explaining everything. It is a smaller gym than I am used to but it has everything that i need to get my workout in (they have 2 squat racks which is awesome).

Not a bad gym, but typical, old school fitness club mentality. Asked about a month-​to-​month arrangement, and was quoted $ 39.95 a month after free trial. Went to work out the first day after trial ended, and key fob didn’t work so I went to the office, where I was informed that I would have to pay a $ 139 initiation fee. This was specifically left out of the original conversation. Just typical contractual games. No thanks.

After my review one of the managers contacted me and made things right. I appreciate them going the extra mile. I’ve now been working out a week and still love the atmosphere of anytime fitness.
It’s a nice clean gym with plenty of options for working out.
Thanks for renewing my faith in the club!