The absolute worst Wendy’s I have ever visited. Service was slow and not very friendly. Dining room was dirty and ice all over the floor at the drink machine. In spite of hardly any customers in restaurant, not one employee was doing anything to clean the area. Don’t know who owns this franchise but it should be taken from them!
Regan O.
Classificação do local: 5 Fort Mill, SC
Came here for lunch, employees super nice, dining area very clean(despite being the outdated décor). I got the full-size Spicy Chicken Caesar salad and asked for the chicken to be chopped very small to which they happily obliged. Lettuce was crisp and fresh. Great experience… waiting for them to upgrade to the new Wendy’s décor.
Rex D.
Classificação do local: 1 Charlotte, NC
Horrible customer service. I went through the drive ordered 2 burgers wanted extra onions. They put one small piece on each burger. I went inside was informed onions did not com on that burger so that was considered extra onion. Not to mention the pile of mayonnaise on burger. The manager was very rude, on the plus side the regional manager did call me and apologized.
Judson T.
Classificação do local: 1 Charlotte, NC
Went to this Wendy’s this evening becuase my pregnant wife and 2 year old wanted a milkshake. Ordered through the drive through. When they handed us the milkshake, there was whip cream on top. My wife asked could they remove it. The manager smirked at her. Stared us down with disgust the whole time. He spooned some off, then mixed in the rest. As he handed it to me, he stared me down with a grimacing look without a word. I asked was there a problem, he just kept staring and refused to respond. We will never go back to this restaurant. If the manager(Jeff?) bald headed guy, fat, country high pitch tone, doesn’t like managing a restaurant, he should be demoted to cleaning it. There are too many other good employees out there that would value that position if given the chance. I encourage everyone to watch out for this guy, and report anything out of order!!!
Nilay N.
Classificação do local: 3 Charlotte, NC
I have never been to Wendy’s before so this was my first visit. I arrived here during lunch to grab it to go however it was my first time so I decided to come in because I don’t trust drive-through. There were few people ahead of me so I had a chance to glance at the menu to figure out what I wanted for lunch. I ordered the berry salad and the famous French fries. I handed my credit card and I waited for my receipt but come to find out, they give you the receipt after your order is ready. So I waited for my order and meanwhile one black lady was complaining about her chicken nuggets were cold so she wanted to exchanges it for burger. He started helping her while I am still waiting for my order or receipt for that matter. They replaced her half order nuggets with full burger and fries. Wow. What a bargain. Anyhow. After fifteen to twenty minutes my order was ready and I was handed the bag with my receipt. Once I was in my office, I tried the salad and its OK. Based on the price, the quantity was quite low. Considering this is a fast food, they price is bit high. I would rather go to a dine-in place like Extreme Pita which is little better place and where most stuff are fresh with same price.
S. A.
Classificação do local: 2 Charlotte, NC
Yes, I visited two Wendy’s restaurants yesterday. But I only ate at one — this one. My food was okay(grilled chicken sandwich, fries, drink) but I had to request hot fries after I tasted mine. Surfaces(order counter and table where I sat) showed marks from having been wiped but not dried; thankfully there was no odor. I had to wipe my seat out before I sat down as there was a small bit of something sticky. I would have just changed seats except I needed to sit where there was a bench and it was the only one available near the front and facing forward.(I wanted to make sure my fries arrived safely…)