Wendy’s

Worst service I have ever experienced in my life !!! Empty dining room, I’m the only person in line, and the little chatty girls working there, giggling amongst themselves were too busy to bother with me. After making a request for service loud enough to hear, they shot me «go to hell» looks before resuming their conversation.

Stopped at this Wendy’s for a quick Frosty in the drive-​thru! Service was quick and the cashier/​associate working the window was friendly. Who doesn’t love a frosty? I am team original chocolate flavor!!!

Worst wendys I have ever been to. Last 10 times I’ve came here they have gotten my order right twice. Tried to walk in at 9:30 and the door was locked and the lobby closes at 10. Food was always subpar to any other wendys. Best word to describe this place is garbage.

I like Wendy’s but this one is no good. The interior is sad and the chicken sandwiches were no good. Clearly, the worst wendy’s i have been to.

I guess if you pay a minimum wage you get minimum quality work… it’s time to change the fry oil! I know fry oil. My meal had all the correct ingredients, but the wrong proportions. It not wrong to have pride in a job well done folks. Make it look you like you care.
The chicken was dry and way too much condiments on my food. Next time I’ll visit Jason’s Deli or Zaxbys

This is the ABSOLUTE worst Wendy’s in the entire country. Its dirty inside and out. Not to mention, we have found hair in our food. I cannot believe the owner would allow this place to be this gross. Wonder what the sanitation grade is?

I went to this Wendy’s when I was a child 20 years ago; back when there was almost nothing on Harris Blvd. It was clean and we never had any problems with the service or product. Today however… the saying «things get better with age» seems to have skipped right over this Wendy’s and it’s step-​brother «customer service is a foreign language» seems to have taken over.
The people behind the counter seem to have no concept of professional behavior let alone common courtesies. I understand being paid minimum wage only gets you so much but even minimum wage should be enough to buy the customers an experience that does not include listening to the the drive thru window operator and the guy making fries and their vulgar and expletive filled conversation.
Bottom Line: There is a Wendy’s a couple miles down the road at Northlake Mall that is newer, cleaner, and faster. It is not the best fast-​food place by any stretch of the imagination but it is certainly better.

This is one of THE WORST Wendy’s I’ve ever encountered. And sadly IT’S the one closest to my house.
The majority of the employees here (not all, but ⁸⁄₁₀ & primarily those that work the night shift) are UNBELIEVABLY INCOMPETENT. I realize it’s a fast food job, but to not give one single S**T about your job. UNACCEPTABLE. Inconsistency is a major pet peeve of mine and you never know what you’ll get here. My stories of horrible service, don’t-give-a-d*** attitudes, and incomplete /​incorrect orders could fill 5 pages of this site so I won’t torture you with that (you’re welcome)! :)
Sadly we both crave Wendy’s spicy chicken sandwich & find ourselves behind the wheel of the car. Often times we will end up driving nearly four miles to the Northlake location b/​c THEY seem to have their stuff together & are reliable. We should not have to drive four miles just to ensure we’ll receive decent service & correct orders when there is a location less than ONE mile away. Ugh.
If you can, save yourself the frustration, and bypass this location altogether. Choose another option in the area. Heck, choose Jason’s Deli. It’s just a few feet away & to be honest, you won’t spend THAT much more, and it’s healthier!

We’re one of those families trying to cut wayyyyyyyyy back on fast food. But my daughter loves Wendy’s. And *sigh* I’m a fan too.
Neither of us eats beef but Wendy’s chicken offerings aren’t bad. I usually get a grilled chicken something or other. Either the sandwich or one of the smaller wraps. Rarely, I’ll get the chicken nuggets.
My daughter loves the spicy nuggets.
An aside: Not specific to this location but just a comment on the nuggets in general: the spicy nuggets aren’t as plump as the regular nuggets. Blehhh.
This location has been clean every time we’ve visited, which is maybe once a month as we shop the merchants in this area often.
The counter people are usually friendly, especially so on our visit last night.

OMGosh! This place is terrible! Horrible customer service (it took us 25 minutes to get our food even though there was only 3 people in line ahead of us!), management and staff does not know what coupons are and how to ring them up (we had coupon to get free Chicken Sandwich when you buy a fries and drink and they insisted it was a coupon for Buy One get One Free — just read the coupon!!!), staff is very rude — are not trained adequately to run the register. Also we noted that they do not have prices listed on their menu board for drinks — but to get someone to answer the question what the prices are is like pulling teeth! AND do you know that there is a size smaller that SMALL — apparently at Wendy’s there is!!! Don’t be tricked and order a SMALL and extpect that you are getting the Value Menu item — there is an even smaller item that is specifically for the Value Item menu. So, once you get though the rudeness and being rung up wrong (of course it was to Overcharge!!!) — be prepared to find NO napkins and dirty tables. Dave Thomas would be rolling over in his grave if he knew what these people were doing to his resturant’s reputation! We will not be returning to this Wendy’s — or any other Wendy’s for that matter — they have lost our business for good!!!