Walmart Supercenter

I only gave this two stars because it is close to home.
On May 17^th around 5:00 pm I was with my boyfriend as he was looking for boots for work. There were other gentlemen in the area too looking for work boots. I was holding my daughter and standing off to the side. A Walmart employee, an older woman comes over and says that she’s already fixed the boxes of shoes and doesn’t want to have to do it again with attitude on 100. I’m stunned. Everyone around just looks at her and someone says something smart and she turns around like she’s ready to fight.
Hold up tho…
Putting things up is YOUR JOB. People not putting things back in their proper places is what is giving you job security. What? I know people have bad days but to talk to customers the way she did was totally uncalled for, especially when everyone looking are ADULTS.
I HATE using words like ghetto to describe this Walmart because many non black people use it because it’s in a predominately black area with predominately black employees but look…
It’s ratchet. It’s disorganized. It’s dirty. Many of the employees don’t care and it shows. I will say I have interacted with some really great employees but sadly it is few and far between.
Just because this is a Walmart in an urban area shouldn’t mean customers are talked to any kind of way. Many of us come in and don’t bother anyone or try to start fights for World Star. We want to get in and out as quickly as possible because who wants to be hounded by people needing money or selling their mixtapes in the parking lot?
If employees at this location aren’t getting customer service training on the regular, it should start soon or the number of fight videos from this location are going to go up.
Visit the Walmart in Mountain Island if you can and just avoid this one. The first time I went there I almost fell over when the cashier warmly greeted me and gave me tips on the Walmart app. Never would have happened on Wilkinson.

The most ghetto Walmart! I dread coming to this location. Even when I lived near by, I went out of my way to go to the South Tryon one. Checkout is slow, some aisles tend to be sloppy and unorganized. Some of the workers have the worst attitudes as well. I don’t even feel safe in the parking lot.

I walked into the customer service area. I stood there observing at least six employees standing talking not even acknowledging Me for at least a minute. Then when one of them got tired of talking with her co workers she strolled over to the register and says next person, by that time there was three people in line. I walk to the counter and she says how can I help you. I told her I needed to return my item. The whole time I’m talking to her one hand has lotion in it while the open lotion container is on the counter. She scans my receipt hands me my change and just looks at me. So I just walk off. I won’t be back. I totally agree with the other reviews the customer service here is non existent. I’ve warned you.

I always come to this Wal-​Mart since it is not far too from where I stay when I’m in Charlotte. They have a huge selection, the store is organized and the staff is always helpful but the only issue I have is that my cellphone service is scetchy in certain areas of the store.
Previous reviews call this Wal-​Mart hood but I’ve never had a problem here… to each it’s own.

I normally try not to review retail establishments, especially big name ones such as Walmart, but this place warrants one for the simple notion of some of the worst customer service I have EVER received from a place in my life. It was a normal stop in to grab a few things while in the area, should have taken 10 minutes, but I encountered an issue at self check and that 10 minutes turned into 30 with 20 of those spent waiting and getting a crappy attitude from the person who is there to «help». I would have fired her immediately for the way she treated me and for her general attitude. If she is reflective of what that Walmart offers in customer service then I want no part of it. An absolutely atrocious visit. I am not in the area often, but when I go back I will most certainly drive several miles out of my way to visit another retail establishment.

I’m not a fan of this Wal-​Mart location! I only shop here because it’s close to my home. The store is always unorganized, no matter what time during the day you shop here there’s always long check out lines. Sad to say, this store is located in a stretchy area in Charlotte so I’m not pleased… You just can’t win!

I agree with all of the negative comments. I took my daughter back to school and stopped into Walmart for 6 or 7 things. I asked her to Google the directions and after she pulled them up she said let’s skip this and go to another place. That the reviews we horrible and I just laughed and said it’s Walmart how bad can this experience be. We she was right it was scary!
I just stopped out of the car and within seconds someone was hitting me up for change then mumbled when I said no thanks. On the bench in front was an obvious homeless person.
We now get inside the store and there are obvious street people pushing empty carts around and one was harassing a woman in the store.
I told my daughter let’s grab what we need and get the heck out of there. Never have I witnessed anything like this and shocked a place like this would not employ security.
Walmart you need to keep an eye on this location. I’m not one to get all negative but if I lived around here I would never shop in this location.
Like one of the woman posted above watch your wallet because I can see something happening not only in the lot but even within the store.

It’s a Super Walmart. It had no issues that we could tell. The two items we sought were found easily enough. It looked clean.

This store is a wreck. Clearance merchandise all over the place and missing prices. It’s a beautiful store, they better get control of the maintenance issues or it won’t be for long. Now the people were friendly and surprisingly they had several registers open. I saw the store manager a couple of time when I was in there. She could not take her eyes off her phone. Better look up, a DM sees this store in this condition and looking at that phone might be your full time job.

One of the worst places to shop. Please watch your wallet at all times. It feels extremely unsafe in the parking lot and in the store. Well shopping there today a lady tried to steal laundry detergent.

This is the worst Walmart on planet earth. Parking is crazy. Long walk from the parking lot. Most employees clothes always frumpy looking, uncombed heads, missing teeth and garbled, unprofessional speech. Unknowingly on my 2^nd visit I parked near the garden shop entrance only to be met by a locked garden gate. Had to walk up to the middle entrance. When I asked an employee about the garden entrance I was informed that there was one way in and one way out. What the hell? He said it was due to theft. That was all I needed to hear. I have not been back. Lord knows these poor ppl in this area need this store but your employees, in my opinion, should not reflect their surroundings. Walmart needs to be much more professional and tidy up this location. Oh and don’t even think about shopping there at night!

This is the worst location I’ve ever been to in Charlotte. Never enough lines open and I hate the atmosphere and everything it’s close to my job but my goodness I would rather drive out the way to another location!

This is a hood Walmart and I like that. When Jeezy is pumpin through the store and the electronics section looks like a club full of dancing people, you just have to love it. The store setup was different than most walmarts im used to, but I can always find what im looking for. Plus i usually just run in here for the essentials anyway. Greeters are always nice (my dream job) and they check your receipt on the way out. This makes me reminisce of living in the hood in Jersey, though they would circle my total there. This place is never too busy so the lines usually only have one person in front of you. Thats a huge plus. The only thing that I agree with is that the cashiers are usually preoccupied with something else. Though I really dont care, im at wally world and I am just trying to get in and get out.
*Update this place was «renovated». Which means they switched 3 aisles around. Love my greeter at the door who always gives me the salute. That dude is the man.