Waffle House

So, just for some context, my family and I have a Waffle House tradition. We are from New England, which is entirely void of these places. So, when we travel, if there is a Waffle House in the area, we always go. When comparing these places I bench mark them to 2 of them that I have been to against all others. These 2 were in Pennsylvania and Ohio, and had the friendliest most respectful staff. The food across all of them is pretty consistent, with mediocre waffles and great hash browns cooked with the additions that you want.
This place was just plain depressing. I walk in and sit down. Nobody says a word for me for about 10 minutes, although it was not crowded at all. Finally my waitress, without even looking at me, say, «Here or takeout?». This began a meal where most of the staff never made eye contact, never smiled, never asked how me or my meal was. I thought I was in an episode of the Twilight Zone. Finally, there was a waitress who was smiling and friendly. As it turned out, she was in from another store.
Many Waffle Houses see it as part of there «thing» to be friendly. Many even have a practice where whenever some enters the whole staff say good morning in unison. this one, not so much. I have to say, that when you have an individual like this it is an individual staff issue. When you have an entire store like this, then it is certainly the management.
For my part, I will just chalk this up as another part of the quaintness of my ongoing Waffle House tradition. But if Waffle House corporate reads these, this is probably something that is easily correctable.

Left coyote joes, came here, great service. Fast service and friendly folks. Our waitress was Dee! She did an amazing job. The whole restaurant was singing country a country song, staff was record out ! To funny. They are blessed with patience because most of us were drunk.

I am kinda a Waffle House connoisseur when I travel to N Carolina I really wish I could get one near me in California. Best breakfast going at super reasonable prices. Always friendly and clean, my favorite is 2 pork chops and eggs with hash browns and toast, today I saw a waitress having the same with grilled onions on top. I just had to have, and they did not disappoint. Forever a fan of Waffle House

This is the absolute worst Waffle House ever!!! The service is slow the food is cold & the staff is rude!!! I’m never going back. The District Manager has even attempted to call me & offer me a gift card or a free meal & I have turned him down… This place is horrible!!!

Hit up this Waffle House location after a night out with some friends. The place was pretty packed and we had to wait for a table (about 10 minutes or so). However, the service is FAST so tables will clear out pretty quickly. The staff here, as at most Waffle Houses are characters. Lots of yelling back and forth. Not always the friendliest, but they get the job done.
Is Waffle House a culinary experience? Not by any means. Is it the best food in the world at 3am? ABSOLUTELY.

The three stars are only bc I don’t think the intent of the ladies there were malicious just not professional. The food was mediocre the service was subpar. I don’t have high expectations for Waffle House because well… its Waffle House, but this location was definitely not meeting even minimum expectations. No one greeted me, it took awhile before someone would take my order and again the food wasn’t good. I’ll stick to my regular Independence location from now on.

Waffle House is always hit or miss, but this time they got it right. My friends and I visited immediately after having a poor experience at another restaurant. We walked in and found a booth immediately. Our waitress came over shortly after. She was pleasant. We all looked famished and I’m sure she could tell. She took our orders right away. Now, usually I’m a huge fan of the Chocolate Chip waffle, but at most Waffle House restaurants they tell me I can’t have the chips baked in. It makes no since, but several waitresses have told me that. However, our waitress explained that it could and should be done. Sooooo, I had a Chocolate Chip Waffle with hash browns, scrambled eggs and toast. It blessed my life. My friends ordered something. They enjoyed it. Our experience was great. We had our food in about 15 minutes. It was cooked fresh and exactly as requested. Our waitress was nice and this Waffle House location will be my go-​to whenever I’m in Charlotte on the hunt for a late night bite.

I pulled over into this Waffle House to get out of the rain and to let some of this weekday 5 o’clock traffic die down. The entire staff was wonderful. The two waitresses that were working that night were down to earth, friendly, and extremely funny. Even if the meal wasn’t good they would have made the trip inside worth it, but I had no complaints for my Texas Bacon Patty Melt w/​hash browns and added onions (I literally gained two pounds while I was writing this… I can only imagine how much I gained while I actual ate this). The cook talked to my bf about sports and the other customers even got in on the conversation and it ended up that the entire place was laughing. I felt like they were part of my extended family and will definitely be back, if not for the food then for the hospitality :)

went here about 2am after working a late night call case. ignored for a while. just left. short staffing and bad attitudes!

Nicest staff you will ever see. Even in the middle of the night or on Christmas Day (I was there this Christmas). The food is, of course, delicious and they are incredibly accurate with orders.
And SO NICE. They can’t make much in tips, but they are so incredibly nice. The service is top notch.

I haven’t been to this Waffle House location in about a year, so as far as I know, things may have gotten better. The reason I stopped going was that the last time that I went, the waitress was incredibly rude to me, so much so that other guests started looking over at my table probably because they were so disturbed at the treatment I was receiving as well. The waitress wouldn’t look me in the eye, spoke harshly to me, and I had to ask her multiple times to tell me what my choices for soft drinks were. I am 90 percent sure that this was a racial issue. I was the only white person in the establishment and I feel that this was almost an attempt to send the message that I wasn’t welcome there. Well, it worked. I haven’t gone back. I think whoever runs this Waffle House needs to ask him or herself whether this is the kind of reputation he or she wants it to have though.