V Cleaners & Alterations

Sooooo… we won’t be going back. Last week, my boyfriend dropped off our comforter to be dry cleaned. He let them know that we needed it dry cleaned and not machine washed. Fast forward to today when we picked it up.
They hand it to us in a bag. We open it at the counter to look at it and make sure the spot that was on it was cleaned (it was). As we are opening it to inspect it, I could tell the owners didn’t like that we were checking it. I noticed frayed pieces of fabric in several places. I asked if it was machine washed and they said yes. As I was asking more questions (because it wasn’t cleaned the way that we asked for it to be) the owner asked «which one of you dropped it off?», implying that we hadn’t given proper instructions.
After we got home, I noticed how frayed it was and that one of the seams is coming apart. I am so frustrated that they did not clean our comforter the way we asked and, as a result, our comforter is pretty much ruined.

I love love love this place! I was referred here by a neighbor and haven’t gone anywhere else for my dry cleaning since! They remember my name, ask me about my business and the quality is great. They also hemmed a simple dress for me in one day and it turned out perfect. I would highly recommend V Cleaners!

I have been using these Cleaners for 17 years and have never been anything but 100% pleased. They do great work, are very organized and know all their regulars by name. I highly recommend them.

Well, I just left V-​Cleaners to pick up one shirt that was dropped off Friday morning. I was rudely told that it wouldn’t be ready until after 3 on Monday! Really?!
I started going to this cleaners because it was a referral from a friend of mine. I started referring other people here but I will stop the referrals immediately.
Plus the quality is not great and never replace buttons when broken.
I will find a more customer oriented business that appreciates customers.

Great company — they are affordable, friendly, and do a great job! I took a couple blankets to be cleaned there and they were half the price of other places in town. I also brought them a cycling performance jacket with a cooking oil stain that they were able to remove. Very pleased.

I brought this place the dress that I have to wear in my sisters wedding as her maid of honor. I just needed an inch or two taken off the end of the dress however, the dress had a train. I told her specifically (multiple times) to NOT TAKE THE TRAIN OFF THE DRESS. I picked it up one week later and not only was the length two inches too short but she cut the entire train off of the dress and it was cut crooked at the bottom! I called and they told me bring it back the next day so that’s what I did. I asked if she could fix it and she told me she no longer had the fabric so she could take the hem out but that was it. That didn’t help the train issue, it still wouldn’t make it long enough and it wouldn’t make it straight at the bottom. I told her I just wanted my money back and I would pay someone else to attempt to fix it. She refused to give me a refund because «she didn’t work for free» and «she didn’t lose money because I told her the wrong thing.» I all but lost it. I was already appalled at her less than stellar «tailor» skills and now the customer service was falling right in line. What a nightmare of an establishment.

Been using V Cleaners for 11 years. This family operated business is such a find. The owners know you by name after the first visit. They have your clothes ready for you to pick up before you walk in the door. Always greeted with a smile. They outsource their cleaning… but they always do a wonderfil job. I even had a moldy wool winter jacked that i found in a closet… they cleaned it right up and now its like new. I also say that im VERY impressed with the alterations… especially on Denim. Ive had alterations done by Nordstrom before and they have ruined $ 200 pants by taking them too short. At V Cleaners… she gets it perfect every time, and in a reasonable amount of time. I recently moved out of the neighborhood lasy year… but i always drive the extra mile to give them my business. Try them… you wont find an operation like them.

Best service I’ve ever experienced at a dry cleaners. They always remember your name and ask how the family’s doing. Prices are reasonable, but definitely not the cheapest around.

They always have a friendly attitude and remember your name. I never have to say my name or wait in line. They see me parking and have my clothes ready for me as soon as I walk inside. None of the dry cleaning is done on location, but the seeing and alterations are. Their work is very professional and done with your schedule in mind. I have used many alteration businesses, but this one is worth stopping in and giving them a chance to impress you too. They also have two slots that are reserved parking for their customers only. That is good because they are in the middle of several restaurants that get very busy during the day.

My husband is expensive. Sorry honey, it’s true. You’re just lucky you married a thrift store monkey to balance out your taste or I’d be reviewing soup kitchens instead of dry cleaners right now.
Anyways, to get to my point, my husband has all his shirts custom made and tailored ($$$) and we’ve been often disappointed by the treatment other dry cleaners have given his very special special clothes. After the third place ruined another shirt ($$$$) through its third-​party cleaning facility, we finally asked his tailor which service he would recommend. He said, hands down, V-​Cleaners.
V-​Cleaners does all of it’s drycleaning and alterations in house. Your clothes are always ready by the next day after 3pm, the prices are VERY affordable, and the couple who runs the place are so sweet.
The problem? They are located 30 minutes away from our home and their parking lot is impossible for my truck to fit, so I have to often get creative… and I’m a horrible driver. That’s a one hour trip twice a week in my gas guzzler + the impending parking accident = $$$$$$$$$$$$.

Went here this morning to drop off some short-​sleeved Polo shirts, with some minor stains I was hoping to have removed. I was greeted by a very friendly lady who look my name and information and handed me a ticket.
The place, though fairly small, was neat and clean on the inside. The staff is very friendly. As far as the stains, I’ll let you know how they turn out…

I used to appreciate V Cleaners & Alterations for their speedy service, prices, and service with a smile. They run an eco-​business by using «green» machinery to reduce their carbon footprint and clean in-​house instead of sending the clothes out to a third-​party cleaning facility like so many dry cleaners like to do nowadays. Furthermore, conventional dry-​cleaning is far too polluting and I like to be prudent of the choices I make.
The couple that runs this business has always been very nice and courteous toward me. I used to frequent V Cleaners & Alterations. In fact they used to be my go-​to cleaners for all of my clothing needs and I even trusted them with my designer clothes.
Sadly, that ended the day I picked up my favorite Ruehl No. 925 dress shirt. The buttons were destroyed and the shirt came out a bit tattered. I was devastated! For those unaware, the brand has been discontinued. Although V Cleaners tried to correct the problem by replacing the buttons, the stitching was very poor, with uneven attachment and many floppy buttons, and a few buttons have since fallen off. This was my first foray into their tailoring aspect, and I was thoroughly disappointed.
However the biggest problem is that they failed to tell me what happened during pick-​up, and argued with me when I presented it to them. I found this to be highly unethical. Since I have a keen eye I noticed the buttons as soon as the shirt and the other clothes were handed to me and immediately asked about it. There was an awkward moment, and after they stopped arguing that the shirt was given in that condition, they began to tell me that the heat from their machines had melted the buttons. Don’t give them anything with buttons, apparently, since their machines are like Pac-​Man.
Had they told me about the damage when I came in, and before I noticed, I would have been finer with it, as the problem should have been easy to correct. «Should» being the operative word as it was clearly too difficult for them. So from that day forward, I started to patronize them less. I still send them my inexpensive new-​to-​me thrift finds (things without buttons) because they make them look like new, but I take the best stuff elsewhere. If you use V Cleaners make sure to carefully inspect the clothes while you are in the store, and don’t expect to find your clothes in the same condition you left them in.
I give it a two for old times’ sake.