TradeKing

I was a customer of MBTrading… and cursed be the day that it was bought by TradeKing.
There’s no point in comparing both… but it’s just enough to have known a relatively decent broker to say that TradeKing Forex (as well as its «alternative brands») is horrible.

After you get through the rather lengthy process of verifying your identity (I think they have to do this), dealing with this company was rather easy a fluid. Additionally, their rates are low and their customer service is responsive. Nice experience.
*note make sure to make at least 1 trade a year or you get hit with a pretty substantial fee.

I’ve been a client of TradeKing for over a year now. While looking for a new online broker my criteria was very simple: lowest trading fees. In my research I found that TradeKing had the lowest fees around. Unlike others, the low fees don’t end after a promotional period. Each time I have contacted their customer support team, any issues I have had have been promptly resolved.

Do not use this SCAM of a service. I was with a different brokerage that they «bought out». Upon transferring to their site I was immediately hit with inactivity charges and they almost NEVER execute OTB trades like the last brokerage.
AVOID LIKE THE PLAGUE! These are the kinds of companies that the Consumer Financial Protection Bureau are meant to protect consumers from!

In a recent divorce decree, I was awarded the joint account my ex and I have with this company. From October 2012 to February 2013, I tried to get this joint account switched into my name, but hurdle after hurdle was placed in front of me by the brokerage. Finally, they told me that they would comply with the court decree when my ex-​husband signed a release form. As this was an unpleasant divorce, I have concerns the ex will not comply until I spend more money with my attorney and take him to court to get him to comply with the decree which states he shall cooperate with the transfer. In addition, the brokerage told me that upon reading the decree, they could not find where the decree gives me the account. The decree was marked with a large arrow on the paragraph pertaining to this award.
I fear that TradeKing is near insolvency to practice business in this manner. In any case, it appears I will be out more attorney fees because of their business practices just to retrieve the money that I put into this account initially from my own funds.
I have filed a complaint with Federal Trade Commission and with the Attorney General of the state of Washington. I sincerely hope that this line of loud public internet complaint will at least result in me retrieving my money without further delay.
TradeKing, you will never ever receive my business again or receive a positive review or referral from me. I hope others will speak up as well. I’m sure their behavior is consistent.
Thank you Unilocal,for providing a place to air my grievance.