Total Spine Specialists Colony

I did a good bit of research prior to chosing Total Spine for my back issues. I didn’t request a specific doctor, however I was scheduled with Dr. Giedraitis. The staff was very friendly and got me in the same week. I did read reviews on a variety of review sites out of curiosity as my back ground is in Medical/​Cosmetic Practice Consulting. There weren’t many but what I could find mostly focused on negative bedside manner. This didn’t phase me because having worked and consulted with hundreds of physicians my personal opinion on bedside manner doesn’t sway my decision on choosing a doctor. I mostly care that the doctor listens, explains and sets up a plan to address my problems and doesn’t make me feel unimportant. Bottom line. If they can do that in 10 minutes or if it takes 30 minutes I don’t care. He did exactly what I needed without all the fluff and basically straight to the point. That’s what I care about. His bedside manner was never an issue and I personally feel patients put too much emphasis on this overall. Are you inviting your doctor to Thanksgiving dinner or do you want your issues addressed? Doctors are people too and have a tremendous responsibility and schedule. No one has perfect days and Doctors minds work a lot different than others. They are scientists as well as a businessman/​woman. They have families and responsibilities like we all do. Do your part as the patient so doctors can do theirs to best care for you. They have multiple patients, multiple procedures, meetings, documentation, protocol to follow that constantly is being changed by the government and FDA. Tests to order, tests to read, patients to refer, doctors to correspond with, partners to work with and employees to rely on for a smooth daily process and not to mention Insurance companies who want to only pay pennies on the dollar and then they write off thousands of dollars for work done that they won’t get paid for. It’s not the glamorous high life. Long story short… if your doctor seems rushed there’s a reason… if you have questions they can’t read your mind, if you want warm and fuzzy get a kitten. If you want a good, qualified doctor get referrals, research and check their history.
Personally, I think Dr. G has a fine bedside manner. I feel he is focused on the best approach for his patients and he explained my condition and options in detail and he did listen to my concerns and addressed them accordingly. Everything was seamless and I have had my appointments, tests, follow ups and procedures schedule all within days of each other.
Dr. G actually compared a past xray I had and read the report and found that the radiologist missed something and he took new x-​rays to compare and showed me what was missed and set me up for an MRI with specific instructions to the technician to focus on the area in question and get a better look into the area that was overlooked. This to me is far more important than the warm and fuzzies.
I appreciate their flexibility and getting me schedule in a timely manner and I’m extremely grateful that there is a plan in place to address my extreme back pain and I’m looking forward to regaining a better quality of life with the professional guidance of Dr.G.
C. Moore — patient

I can’t say enough about the doctors, nurses, and staff at Total Spine!!! My husband had been having back and leg problems for almost a year, had been to various other doctors, chiropractors, therapists – no one had even come close to relieving his pain. I called their number hoping they wouldn’t need a referral to see him. I spoke to the woman who asked us some insurance questions, personal info, and then presto-​we had an appointment for the next day! They have three offices around Charlotte, and his was at the Ballantyne office. Jim went for his initial appointment, and was sent immediately for an MRI. He then had a few follow-​up appointments, and the doctor recommended him for surgery. He got an appointment with the surgeon, and met with him, and he sat and answered all of our questions, without rushing us or making us feel unimportant, even though we knew his time was very rare and valuable.
They were very good about getting him pain medication before the surgery as well, understanding that he was in a lot of pain and needed relief before the surgery date. We got a second opinion and had no problem getting our scans from them, which we returned later before the surgery.
The surgery went flawlessly, and we saw immediate results. Again, Dr. Tsahakis met with me and explained how it went, and what we could expect in the next few weeks.
I have so much faith in the staff there – they treated us with such care, and gave my husband relief from his ailment. I recommend them 100% to anyone with back or spine problems.