TGI Friday’s

Was here on Saturday, June 4^th 2016. Service was good. Our waitress was sweet. My food wasn’t the best. I got the chicken and shrimp pasta. There wasn’t enough sauce on the pasta and it tasted dry. The shrimp tasted overcooked also. I’ve had it before where it was good and juicy. Not this time. I never ask for things to be redone tho cause I’m always scared it will get spit on. Yes, I’ve seen the movie Waiting way too many times. I wanted to give them two stars but the service wasn’t bad at all. It must have just been an off time in the kitchen when they made the pasta.

Worst service I have ever experienced. It will be a long time before I set foot in a Friday’s again. Server was simply lousy. With all the other poor reviews why has this place not improved?

Broccoli was cold. $ 23 ribeye steak small and flat is a pancake. Dinner was a major disappointment. We always have dessert and the food was so bad we did not even ask for the dessert menu. Staff was courteous but the food was terrible. Don’t think I will waste around $ 75 there again.

Service is extremely slow. We had two children and waited 45 mins for our food with no crowd in the restaurant. Endless apps were over 30 mins apart from the kitchen. Poor quality service and professionalism across the board. Food was just fine, not amazing. Pass this place by if you are hungry!

If you’re white, don’t bother. You will be the only one there and the hostess will make it crystal clear you’re not welcome. It was 4 in the afternoon, place wasn’t at all crowded but the hostess, I had to ask her if she worked there, said there would be a 25 min wait. She glared at us with a look on her face like what are you doing here?! Again, STAY AWAY if you’re Caucasian. We had the good sense to leave.

Here at 11:30pm the food was horrible. We got burnt pretzel sticks, hard overcooked boneless wings, potato skins over cooked, and cheese stick that were ok. Service was not good and both the bartenders had bad attitudes. I got an apple martini and it did not taste like apple at all. I will not be back EVER!

I won’t return. The place was out of control. Not a sign of management. The waitress was cool (Tanea). She was available and attentive. This place needs a severe cleaning job from top to bottom. I refused to finish my water in fear of having to use the bathroom; of course assuming the bathroom would be in worse condition than the dining area. Dust everywhere. Tables weren’t clean. The gentlemen at the front in the host position were terribly unprofessional. I’m glad everyone is able to do positive things and maintain a position of employment. However, I wouldn’t recommend anyone visiting this establishment if they care about the environment they choose to have their meals.

It’s a Friday’s so overall the food is decent. The service here sucks. You will wait, you order may not be right and management is not the best when it comes to correcting mistakes.

Horrible service. A new waitress on a busy Friday night. Never again. Horrible horrible horrible.
It took 40 minutes to get drinks! Not even a glass of water. Apologies were given, however my boyfriend’s dinner came before we received our drinks! Not to mention that when we finally received our drinks he was done eating his meal and 2 minutes after that my plate came out! Horrible. I really think our waitress forgot to put our order in. She blamed everyone but herself.

I always go to this Friday’s and I’m never disappointed. Servers are always kind, the waits not long at all, friendly and cool atmosphere to be in and the food I get is good!, no problems in that department, ex: portions given are reasonable, foods not undercooked and cold. Most of all I like the flat screen TV’s that can be seen where ever you sit.

Wasn’t the best food but Andrew working our table in the bar section was great. Keep this guy around! I would come back just because of him.

The waitress was nice. I had just left the Renaissance Festival and stopped by this place for dinner, and she and the lady who took us to our seats complimented my elf ears. However, even though the place was mostly empty, she took a very long time to get us refills. I suppose some of that was due to the Panther’s game going on on the TV (they won another game!). The mozeralla sticks we got as an appetizer were good. The harvest apple salad I got was okay. But, the chicken tenders my friend got were terrible, and chicken tenders aren’t hard to make decent.

Zero stars for me. They literally messed up on every single person at the tables order. Not to mention the food they brought out looked absolutely sloppy and disgusting. Waitress was nice through it all and understood but we ended up leaving.

The service was okay. My fiancé ordered the parmesan crusted chicken and was very disapointed. It tasted and smelled like fish. It looked like it was under cooked. I ordered the chicken sandwich which tasted much better. The bun came out soggy and the sandwich did not hold very well together. This place is way over priced and we will not be coming back here again.

What a run down hole… Sat at the bar which was disgusting btw. smelled like damp bar rag all around. I swear, I think every glass and dish I ordered was dirty… and lets not get started on the scene at this place… Yea…better pack your bulletproof vest next time. I thought I was going to get shot at one point… At least the service at the bar was decent… thats about it.

This place sucks so hard. Haven’t seen this much worse service in an american restaurant.

Advice to Service Manager: Don’t put new-​hires alone on a Saturday night shift
Advise to New-​hire server: Don’t blame the kitchen and bar for your incompetence
We arrived on a Saturday night and were seated right away. We didn’t wait too long for initial server visit, and I could tell by her fumbling through notes that she was probably new. When she couldn’t tell me what the seasonal draft was, but quickly told me that they only had bottles, I should have asked for another table. We ordered our appetizer and boys’ food first, then our entrees.
The food came out in a timely manner, but then we didn’t see the waitress for a while. We were all hoping for a refill and I kept looking around, but never saw her even walking near the registers. All the other wait staff were moving around, checking on tables, but ten minutes goes by before even see her, and had to flag her down.
I asked for refills on sodas and water, and for a draft of another brew, then another ten minutes goes by before she returns with refills and news that all the draft beers were back in bottles.
What?
«They don’t have any more drafts.» Fine, another bottle. Still no entrees. Five minutes later she returns with a bottle, puts it on the table, walks on. We have empty plates and cups sitting on the edge of the table, and start looking around for her again. No sign.
Finally, after flagging her down again and ASKING about our food, she goes into the back, then comes out and tells us that our food has been delivered to another table, and would we like the kitchen to start plates for us to eat in or take-​out.
Blank stare.
I asked if the kitchen almost had ours ready since there was a mix-​up. No, she says, she has to tell them if we are taking it out. I ask «What did the manager on duty say?» She said «He’s in the kitchen.» Blood begins to boil: «We will Not be eating in OR take-​out, please just give us our check.» Comes back a few minutes later, bill is $ 49+ and she walks off. I look over the ticket: double charged for drinks, charged for draft brews that apparently didn’t even exist, and No response from the manager.
I ask the nearest server if she could could kindly summon the manager for me. He was out in less than a minute, very courteous, and asks what is wrong. I explain, in this much detail, what had happened. He informs me that he has no knowledge of any misdirected food NOR has he taken anything off our ticket. He then took the ticket and cleared it out except for the two bottles of re-​bottled draft. I left a minimal gratuity based on charged beverages alone; I hate being lied to.
Will not be returning to this location. We MAY try another franchise, but with so many other restaurants that actually TRY, why should I bother? The chain as a whole has lowered standards too much to be taken seriously as a restaurant. They are pretty much a bar with extra tables nowadays.

Service and food was good. We had the chosen sandwich and the half rack of ribs. Would eat here again. Our server was attentive. Also had pot stickers and cheese sticks. Yum!

WARNING: THIS TGIF DOES NOT PARTICIPATE IN THE UNLIMITED APPS PROMOTION (pretty whack considering TGIF is a large chain)
We walked in a couple of months ago for the first time to take advantage of the unlimited app deal advertised all over tv and the corporate website. We were pretty disappointed to be seated and told this location does not honor this deal. Instead we settled for a happy hour special blue moon and spinach dip. They were alright, nothing special. I gave a star because our server was good, not great.
I also called in a couple of days ago to see if they offered the updated promotion where you can mix and match unlimited apps for $ 12. Still a no. To be honest, I’m not sure how this place is still standing. This is a huge promotion that should bring in a lot of business, this location is passing up a good opportunity if you ask me.
Won’t be coming back here without an exceptional happy hour or the unlimited app deal.

Had the absolute worst dinner experience tonight at TGI Fridays on Harris Blvd. Bottom line– the manager would not remove a charge from our bill for food they told us was at a discount AND wouldn’t remove a charge for food we did NOT get. He also told me that customers were liars and he wouldn’t believe that one of his employees would tell us something wrong. So just FYI — if u are a customer here u might want to rethink as you are a liar! Please share so others liars are in the know.
Now mind you– this manager treated me this way all over $ 6.00.