I don’t know what it is about this Starbucks specifically, but the coffee that comes out of this location is consistently awful. My order is really simple: venti iced coffee with milk. I’m not a coffee enthusiast(clearly), but every single other Starbucks is able to make this perfectly. At this location, it tastes like the coffee was reroasted three times and burnt. I’ve never had this order made properly at this location, while other Starbucks do it perfectly. This location also handles mobile orders differently than every other one; instead of calling out your order like others, you are supposed to walk to the pick up counter and tell the barista that you made a mobile order. This is totally senseless, since the baristas hardly have attention to give to you while they try to make your order.
Jessica W.
Classificação do local: 4 Matthews, NC
I go to this Starbucks all the time but I always have to explain shit to the employees. This one girl working wouldn’t give me a refill even though I’m an MSR member. I worked at Starbucks so I usually know what I’m talk about. They’re really frustrating sometimes, but the drinks aren’t bad. I’ve never had to send something back, just wish their employees could get their shit together.
Whitney P.
Classificação do local: 1 Matthews, NC
Have had three bad experiences there I refuse to ever go back to starbucks. The people that work there were very rude to me and they are too expensive for that kind of service
Sarah e.
Classificação do local: 2 Charlotte, NC
Let me start off by saying I generally like Starbucks and typically only order 3 things. Iced unsweetened green tea in the summer, soy chai latte most of the time and espresso when I’ve had a crap day or night. This location seems to be a local institution as it is usually bustling with people typing and old at any time of the day. This being the case, I wish they would do a better job of keeping the public areas better maintained. Napkins, straws spills everywhere. It’s pretty gross and just way to many people behind the counter doing a lot of nothing when you factor in how long you have waited for your drink. I get that me being a native New Yorker patience may not be my strong suit but seriously I expect more from you Starbucks ! Clean it up! Also my drink was pretty watery but I didn’t have the patience to ask for it to be fixed. I did just wait like 15 minutes for the first one…
Ed M.
Classificação do local: 1 Charlotte, NC
Well, it’s a Starbucks… Same coffee, same general atmosphere, but that is all that’s good about this location. It is about a third the size it needs to be, there is ALWAYS a waiting line and tables are overcrowded and sometimes hard to find. Forget meeting with any privacy at all. I felt like I was in the middle of three other conversations! I DONOT recommend this location!
Amy C.
Classificação do local: 2 Charlotte, NC
Meh… it’s a Starbucks… in the ‘burbs. Located in Promenade on Providence, at the corner of Providence Rd and Ballantyne Commons Pkwy, parking is a friggin nightmare. It’s angled parking, and as an SUV driver, the spaces are *tight* and hard to come by. There is parking around the corner, but currently half of the spaces are taken up by a dumpster for the remodel of the space next door(June 2013). During dinner hours because of the sushi joint and several other restaurants, you’re going to have to park a ways away to get your caffeine fix. There is good enough seating inside, and metal tables/chairs outside. Tonight’s visit, I got my standard Starbucks order of a black tea with lemonade sweetened and a peaches and cream muffin. The young lady working the cash register was pleasant enough, but seemed like a typical teenager who would rather be elsewhere. Usually the barista shakes the tea with the ice and then it gets dumped into the plastic cup and lidded. This wasn’t done this evening and the top of the tea was cold from the ice and the bottom where the straw rests was not(I know… first world problems…). The peaches and cream muffin was moist enough, with a crunch from the sugar on top. I think I found a couple of peach pieces — it was meh. With the issues with parking and the overall *shrug* experience, I will purchase my overpriced coffee and pastries across the street at the Starbucks in the Harris Teeter from now on.
Amanda I.
Classificação do local: 4 Charlotte, NC
One of the things I like about Starbucks is the comfort of familiarity. These guys get 5 stars for following Starbucks guidelines for drinks. I stop regularly on my way into work, and they’re friendly, swift, and accurate. Location is always clean and I can usually find close parking. Unfortunately only 4 stars because it’s small and cramped. Not good for working a bit with your coffee.
Bruce K.
Classificação do local: 3 Charlotte, NC
Standard-issue American Starbucks. Friendly baristas, coolers with drinks and pastries, overpriced coffee and free wi-fi. Power outlets can be found along the wall. On a bright and blinding morning, you’ll want to roll down the shades. And to the folks think that they’re only popping in for a minute and can park their car in the roundabout, don’t. There are marked spaces and frankly, you need the exercise.
Nilay N.
Classificação do local: 4 Charlotte, NC
I been here couple of time since it’s close to my office where I can get quality caffeine. I know right, caffeine with quality. They have pretty good seating area so it would be good for small group meeting as well. They also have couple of tables outside if you like to watch people(I usually don’t) or enjoy the outdoor. AT&T started free wifi at all Starbucks so that’s even better however if there are too many people using their wifi, your may get slow download/connection but not to worry since this location has Subway next door with free wifi ;) I would like to recommend Chai Latte which is my top favorite at Starbucks. I only gave 4 star because the employee could use smile on their face to make ppl’s day more brighter.