Starbucks

This place was extra refreshing even given the construction going on that leads you down a path that involves following signs ducking scaffolding equipment and rubbing elbows with strangers just to make your journey to your beloved cup of coffee. I had never been to this location for the simple fact that its not by my house like the east blvd location is and if I wanted to come here I would have to park in a parking deck. Which I get it, it makes sense if you aren’t already walking the streets of and/​or work uptown this location is hard to justify. However for anyone that can make it into this location please make the extra step or parking spot to be able to come into this particular starbucks as the staff is something far and beyond what I have experienced in any location other than my old home store.
Everyone was so friendly! upon entering I was greeted immedietly my order taken and when I ordered with my member card and still owed 72 cents when I went to use my debit card one staff member popped out from behind the other with a gift card and said WAIT! We have a gift card to use so that you don’t have to use your debit card for that. Which yes was great, unexpected and completely appreciated but it was the over all energy of this location with its staff that really wowed me and made me wish I could transplant them to my east blvd store. They all were joking having fun and had such a positive energy that I not only wanted in my home starbucks but at all my other local spots as well.
Kudos Starbucks at Levine Ave of The Arts. I will definitely be back!

I started going to this location because it was next to my office, but it’s the staff that has made me not want to go to any other Starbucks. Franco, in particular, is always happy, gives us clever nicknames, and remembers our order to the point where sometimes our drink is ready before we have even ordered. I always hoped for regular status at a bar, but I guess I’ll settle for this Starbucks.

The staff here is friendly and while they often misspell my name, they never get my drink order wrong (I drink Pike’s black, lol). There is a lot of traffic during the workday, but it’s clear on the weekends. That might change when the residential building opens next year.

Construction has made it a little more difficult to find but that doesn’t seem to have hurt their business any. This location is always packed not matter what time of day you go but they are usually properly staffed so while the line might be long you usually don’t wait too long for your actual drink.

This is the closest Starbucks to my job but it seems to be the smallest in downtown. If you plan to get to this location after 8 am, definitely 8:30 am you will be standing at the back door. There is also usually a 2pm rush as well.
The customer service is great though, Franco is awesome and will always take care of you! Sarah and Liz are we some as well. They keep the line moving as fast as they can.

These folks are simply the best! Fast, friendly and they love what they do. This is the busiest location in Charlotte with double the volume of the closest in turnover… yet they somehow know my order by heart, always with a smile and always a brief exchange. If that doesn’t speak to how great these people are matched to what they do, then I am not sure what does. Stop by, mobile order during the week if you can during peak times and observe the magic!

This is my go to Starbucks shop because it’s near my office. But I am not prejudiced when I say it’s a very good one. They’re fast, friendly and efficient. What more could you ask?
With the recent construction, they are a bit darkened but that’s beyond their control.
I cone here a lot. A lot.

Absolutely LOVE this Starbucks location. Very friendly associates, they address me by name (which is great since it is written on the cup). But I have gone there so much that when I come in, they already know what I’m going to order.
I love this location!

Super busy most weekday mornings, but very quick staff. Even quicker now with online ordering.

It’s a Starbucks. You know the drill.
This is a super busy location in the AM. I feel like there is always a line here and it’s usually pretty long. However, the baristas can crank through it pretty quickly and sling some drinks. They handle it well. I would be incredibly overwhelmed if I was behind that counter.
A large part of their volume comes from people on foot who work in uptown. If you are driving, look for parking on the street. You can usually find an open spot on Church or First Streets. I never have change for the meters so I use the Parkmobile app. Quick and easy. Scan the barcode and follow the directions. It only takes a few seconds. It also sends you reminders about how much time is left on the meter. Seriously, why didn’t I come up with this app?

I don’t see why this place have such bad review. My experience here is always great! The staff are always friendly every time I stop by. Working together as a team to get their customers the best customer service as possible, good quality products/​food, It’s always clean and the atmosphere there is warm and welcoming.
My Iced Black Tea Lemonade… Which I love so much! Is always good, I believe it’s from all the love that they put in it lol! I have nothing negative to say when it comes to this particular Starbucks. I give this place 5 stars. (((#Sweet!)))

Not acceptable to be closed in the morning on Game Day! Multiple people coming by while I’m writing this negative review trying to get in, wow.

Lines are always long because this location is popular as h-​e-​double hockey sticks, but service is fast and baristas are friendly. Layout means that you’ll be snaking through tables of seated coffee drinkers while you wait in line, but they work as well with their space as they can. Counters are always cluttered, as another reviewer noted, but it doesn’t feel dirty in there.

This is probably one of the worst Starbucks I have ever been too. The service wasn’t good, the place was a mess and very dirty (see pictures) and they only offer pictures of food (see picture). When you walk in you see a counter full of empty boxes and stacks of paper, next to it is an empty glass case with pictures of food and signs for food but no food and below is a nearly empty cooler that should have additional drinks and food. Once you get to the counter, you barely get a greeting and have to order. I tried ordering a soy latte but they said they were out of soy. How are you out of an ingredient like that in a coffee place? Either way, I ordered something else, they were slow in making it and we left. It’s unfortunate because the location is great.

The staff is super friendly (Sarah is the best!).
But, the wifi never works. Don’t come here if you plan to have a coffee and do some computer work.

Nice Starbucks that is quite busy in the morning. The great baristas here today were very creative in coming up with a new iced drink for me to try. I will have to go back in and ask them how I order it next time I come because it was the perfect drink for my mood. Some kind of Carmel vanilla iced coffee with skim. Not too sweet.

This place is almost always closed when I walk by. Starbucks is always supposed to be open, isn’t that their motto or something?
I work out a block away and I often venture to the starbucks to get a late pick me up, or early if its on the weekends however, their hours are so strange that of all the times I’ve walked there, I’ve only gotten coffee twice. Both of those times, I patiently waited while other unhappy patrons grumped their way to the front and complained about their hours or the smaller store front. These grumps made my barista grumpy which made me grumpy! Mostly their attitudes had me wanting to apologize until I realized I am their customer and they could probably use a little attitude adjustment.
All in all, I order black coffee so I can’t complain much about their true service or wait time (as they pour that right there), but I am extremely displeased with their hours. I truly do not understand it as I feel it could be so much better if they were just actually open occasionally.

Went in at 2:15 on a Friday. Cashier was very rude. I ordered a sandwhich and green tea. While the items I ordered were delicious I probably won’t be back. There are plenty of places for me to grab a bite in Charlotte and would probably give me less attitude.

Unfortunately, the customer service at this location is awful and awfully slow. Friday before Christmas, when you are the only one in line, you can hear all 3 employees talking about how they will not get any tips next week and probably forget all of their regular customers’ names. You should expect to be greeted with an attitude. If the girl was quick with her service, I would try to overlook her attitude; however, she continued her conversation with the other employees. Finally, when she was ready to address the customer, she said «I need X dollars.» Nothing else. One off instance, I hope so.

I have to agree with Mike K.‘s review of this Starbucks. BF and I came in on a chilly night in NC to grab some drinks to be able to walk around the park down the road. We came in about 10 – 15 minutes before closing, which honestly shouldn’t matter since it’s not closing time yet. I ordered the white chocolate mocha and BF wanted a frap, despite the cold weather. Well, as Mike K. describes as a «lanky blonde», gave an attitude to my BF that he has already put away all the materials to make any cold beverage because he is closing in 10 minutes. My BF apologized, and said he did not know the hours and that he’ll pick something else instead. He took no more than a minute to decide, and this guy was impatiently waiting by the cash register for his drink order. BF and I noticed his attitude right off the bat.
What’s worse, we were actually still VERY respectful to him, and he still continued to have a very negative attitude.
Another girl rang us up, we waited for our drinks, got them, and said thank you to the lanky blonde, and even wished him a good evening. He ignored us the first time, and I repeated it ONCE again, and he kept his head down, and said, yea, you too.
Drink quality of Starbucks is relatively the same no matter where you go, however, the one thing that will never be consistent due to the make of humans is their customer service.
BF and I left both stating that he must be having a real rough day, until I read Mike K’s review and found out he’s pretty consistent in his temperament.
Geez.