Rite Rug Flooring

UPDATE: So they took care about our tiles and we worked things out with the help of Ryan Homes and Rite Rug. We found other tiles that worked better. I would have given more stars but it was just a long process. For the last tile job and costumer service I would give more stars but I just took into the first experience.
I actually am going to review this Rite Rug Flooring used by Ryan Homes: RITE RUG
2213 Distribution Center Drive, Suite D, Charlotte, NC 28 269.
We bought a new build house with Ryan Homes. We signed back in November and moved into the house in April. We upgraded both upstairs bathrooms and the laundry room. Tiles and deco around tub/​Showers and on floors.
Even before we moved in they had to redo some spots a few times due to very poor work done.
After we moved in we had them back to redo tiles. The tiles on floors and walls are uneven, spaces are not the same in-​between tiles, tiles are not in line, tiles are broken, grout has different colors, deco sticks out etc. I have been sitting here already for almost 11hours on two days while they removed tiles again. It was loud, it was dirty and the end of it? Even done worse!!!
I told them that bathrooms have to be done by end of June, since I am due in August with a baby and we are having guests from ⁷⁄₁ — ¹⁰⁄₁. Well today I received an email telling me that my tiles won´t be in. They reordered middle of last month. So now I have 8 people using my masters due no missing grout around the tub in my hallway bath nobody can shower there or have a bath since I don´t want water damage.
I told them I wanted my money back to have some else redo those rooms.
No answer by now, let me tell you, this is by far the worst costumer service I ever received!
We even paid for a corner caddy that they never ever put in but had us pay for it.
RUN RUN RUN!!! Don´t give them your money!