My first visit to Reid’s was early 2016. They were closed. Had an opportunity to visit the new location to check out the food, wine, restaurant area. The parking was great. The location is easily accessed from Barclay Downs. The store is open and bright. You can see the entire store as you enter. The butcher counter is great. I was able to get some great marinades there for grilled chicken. The wine area has an attendant that offered help to get wine. Easy to navigate through the wine sections. The restaurant… was a little tight. Sat at the bar to eat a small plate and see the game. The TV was blocked by the beer taps. TV could be raised a little. Service… well…was very different from what I am accustomed to at Reids. All of the other stores have had very friendly and welcoming service. I sat almost 10 mins before being offered a glass of water. Not very attentive service. The staff seemed too overwhelmed with tasks that did not require immediate attention. Customers first!!! Well I ordered flatbread with Italian sausage… had to return it because the flat breat was way over toasted(burnt). The alternative was the black bean burger. Very good with the parmesan truffle fries. Since I cannot give 3.5 for all the great things that outweighed the service… gonna give a 3 and will return sometime in the future.
