Polished Nail Bar

Went with a friend to celebrate our last day of teaching. Pedicures are supposed to be relaxing but the guy doing mine was more interested in getting me in and out. I think my pedicure took 10 minutes. The gel mani was even worse. He kept walking away for minutes at a time without saying anything. He never used a nail file or cuticle oil. I had to ask the technician doing my friends nails for cuticle oil and some lotion since my hands were painfully dry from putting them under the lights an obscene amount of time while he was gone. At one point another nail tech came over and took the light boxes and I just sat there waiting for 5 minutes. He finally came back, wiped my nails, and walked away again. I assumed he was coming back to brush off the excess polish and give me some cuticle oil but nope, he came back 10 minutes later with a bill. Like I said, I had to ask the (awesome) nail tech doing my friends nails for oil and lotion. I then sat there for 10 minutes trying to get the excess polish off the skin around my nails while my friend finished up her mani pedi, even though we started at the same time. Its no surprise that in less than 24 hours two of my nails have already chipped. This was hands down the worst manicure I have ever had. Such a waste of money.

Recently got a gel mani here that lasted 3.5 weeks and probably would have lasted even longer if I didn’t have it taken off. This place is a little different because it’s actually a nail bar, which is perfect for going with a friend, which I did. I thought they had a large selection of gel polish and were quick and friendly. I wish I was one of those people who had time to have a 2 hour pampering session, but every time I get my nails done, it’s «no extras I have somewhere else to be» so I appreciate them just doing the basics. Thought pricing was pretty reasonable.

Only tried this place because I had a gift certificate. Would not go back. Colors were not organized at all.(see photo) The tub felt like it had grime on the bottom. I don’t think it was clean. The staff yelled at each other from across the room. I didn’t feel relaxed and didn’t care for the music they had playing.
The pedicure was good just didn’t like the atmosphere at all.

Maybe my expectations are lower than the Eastover masses but I have always, consistently, among-​a-​variety-​of-​nail-​techs, had a better than decent mani/​pedi at Polished. I visit this very salon every other month for a non-​gel mani/​pedi. I find the end result to be similar with only slight nuances of quality among their very hard working techs. My pedi literally lasts two months which I love. Additionally, the offer of wine is a nice touch and the massage chairs are super comfy. I like the atmosphere too. I recommend Polish Nail Salon on Providence with enthusiasm!

Mr. Lee is the absolute best! The prices are so reasonable and the staff is so kind. I always have fun and wish I could come here even more.

Worst experience ever… literally took the nail technician 10 min to do my pedicure. When finished my feet didn’t even feel clean, don’t let the scenery fool you this place is horrible!

Rushed, painful, sloppy, fast, poor painting. My toenails were not filed or cleaned during the service.
I told him that he was hurting me and he said that the blood bank called that morning to see if I could donate blood by making me bleed at my pedicure. That may have been the most inappropriate joke. My pedicure lasted all of ten minutes… Start to finish.
Really disappointed. My service took place on May 31 from 1:40 to 1:50 by a man with a gold chair around his neck, buzzed hair and acne scars on his cheeks.

Location is convenient and staff is friendly. The place is huge so my friend and I made an appointment for an after work Mani-​pedi (basic) but probably didn’t need to.
It’s clean, no strong chemical smells, lots of colors to choose from. Price was good, $ 35 for basic mani pedi.
Unfortunately I felt it was a bit rushed. I didn’t like that you stay in the pedicure chair for the manicure, it’s a bit uncomfortable and I don’t think they spend as much time on you. Also I had to get my manicurist to fix the polish on a nail, and when I got home I noticed a moderate amount of polish on the cuticles. Also they didn’t seem to have tables with the fans for your nails, or at least I didn’t see any.
Overall it was a fine experience but probably wouldn’t return. At the end of the day, to me the atmosphere is important but not as important as the quality of the manicure/​pedicure.

My husband and I went on a Friday afternoon. There was no wait, but when you walk in there are signs everywhere that they do not accept tips on a credit card. My husband had to drive to the bank to get cash. He got a pedicure which they did a fantastic job on! I got manicure with gel polish. My gel looked like it was a little thick compared to what my «normal» salon’s looks like… sure enough it lasted only 5 days. Sure glad I wasted extra money on the 14 day gel polish :(

I went to Polished about 2 weeks ago for a mani/​pedi because I was given a gift certificate for Christmas. I had to put a $ 10 tip on my credit card. I just noticed on my statement that they charged me $ 60! I understand that I cannot get my money back because I did not ask to take my receipt. I just spoke to the manager, and he said that I have no proof, so he is not going to do anything about it — not his problem. This is just a warning for anyone considering coming here — TAKE YOUR RECEIPT SO THAT YOU HAVE PROOF WHEN THEY TRY TO STEAL YOUR MONEY.

Had a terrible experience there today. The woman assisting me was full of attitude– she quoted me a price and then upon time to pay wanted to increase the price when I questioned it things went severely down hill including the manager giving us lip service. The nail tech threw my money back at me… now, that’s awesome customer service!
My daughter was so upset, she was in tears over the whole thing. I will NEVER go back!!!

Likes: Free wine with nail service, minimal wait time, good location and fun décor/​atmosphere inside
Gripes: I am honestly not sure why this chain has become so popular in the area. They herd you in and out so quickly — you feel like cattle being prodded through! I had my gel nail polish removed there once and they ruined my nails (removing much of the top layer of my nails with the gel polish). I will not be returning and do not recommend. If you’re looking for some wine with your mani/​pedi which is admittedly nice, there are other salons in the area that offer this — including selwyn nails.

I still give it three stars… It can be hit or miss as Nikki noted. I have been back tho because it’s so convenient and they give me wine.

Very quick and sloppy job. Too high of a price for a gel mani, and it looks like it won’t last due to how fast it was slapped on my fingers. Won’t be returning for another.

Polished is my favorite place to get my nails done in Charlotte!

This place is not good! Got gel nails for a vacation got my nails done on Wednesday and my nails starting breaking on saturday. Got the nails (2) fixed at another salon while I was out of town for more money. Later on that day I was scratching my hair and another nail broke (SCRATCHING MY D**n HEAD which is not vigorous stuff) I’m annoyed I paid all this money for nails that break as soon as i touch something it’s over priced and not good quality I will not be coming back at all !

They accept walk ins and are pretty large. They have several pedicure stations and 15 mani stations. It seems great for large groups and access to easy service in time of need. The place seems clean and they have several t. v’s. The service prouder a speak in their native younger to each other. I went on a Saturday morning and by mid afternoon the place quickly filled.

I’ve always had a mediocre experience here and today was no exception. I went in just to get my polish removed– regular polish, not gel. The gal told me it would be $ 5 which I thought was crazy but did it anyways because I needed my dark polish taken off so badly, but when I went up to pay the guy charged me $ 7. It literally took her 1 minute to remove my polish– $ 7– wtf? So ridiculous. I will not be coming here, ever again, and would not recommend that anyone else does either, unless you want to pay a ton for very basic service.

To echo other reviewers — This place is a total mixed bag. I’ve visited twice recently, once for a gel manicure and once for a pedicure, and had completely different experiences. They did a pretty good job on my fingers. The gel polish stayed on for about 3 weeks with only a couple of chips — very nice. However, my nails and cuticles were cut a bit more aggressively than I would have liked, as the technician was visibly hurried for no apparent reason at midday on a Monday.
On my next visit, my pedicure largely disappointed. The technician was unfriendly and stood up and walked away several times. Once she finished, she slapped my sandals back on and sent me out the door. I’ve visited many nail salons, and most all have fanning machines to help dry the polish so that it doesn’t smear — a pretty important step in my opinion!
Don’t visit here if you want quality service. The good news is, you’ll receive a complimentary glass of wine to assuage the pain of a bad pedicure.

A-​OK. Pretty much the tag line for this place. It’s Polished. You know the drill… hit or miss with each visit.
The good: Great selection of colors. Free soda/​wine/​beer with your service. The staff… extremely friendly. Prices are reasonable. A basic pedi is $ 25… basic mani $ 15. Great for groups. (Girls night, bachelorette, birthday, etc.) There is usually not a wait because they have so many workers.
The not so good: This place just doesn’t do a consistent job. One visit… I’m so happy when I leave. The next… I’m questioning why did I ever come back here. Some days they are like a NASCAR pit crew… racing to see how fast they can people in and out the door. Also, between the layout of this parking lot and its location on Providence Road… it can be a disaster to get in and out of sometimes.
One important tip before you go: they do not allow you to add a tip on your credit card. Make sure to have some cash on hand.
My most recent pedicure here made a good solid showing for a about a week. Already time for another one. Oh well, on to the next one. Maybe this is a sign that pink isn’t really my color?