Pizza Hut

On two different occasions in the past three I have attempted to have a pizza delivered and have been told that «we are not taking any more delivery orders to night. Both time I called before 10:30pm. The last time I finally got pizza delivered it took over 2.5 hours. The only explanation is piss poor management.

Pitiful!!!
Service sucked!!! We were in there for lunch and there were two other tables with folks eating. we sat there for 20min. with no interaction with the pizza hut staff. So we got up and left. don’t think I’ll be back to that pizza hut.

The pizza was good however the service was less than to be desired. I originally ordered over the phone the delivery time was 50 mins. I called right back and said ill pick it up. When I arrived the person that took my order Acoya did not change it to carry out. I ask did he correct my pricing to the $ 10 carryout price. Instead of fixing the price being lazy he offered me a soda that I did not want or ask for. Its called customer service … definition showing you value your customers.

I ordered carryout because I knew if I ordered delivery it would take over 2 hours, if not more. They need new phones because the person taking the order either was deaf or seriously couldn’t hear. I get there and the place is CHAOTIC. I couldn’t even hear myself think. Not to mention my bread sticks were hard almost like brick and tasted like card board. Very disappointing! Lastly, the manager has NO control whatsoever and seems like he’s afraid to take authority over a mislead crew.

Absolutely terrible. We waited 1.5 hours for a pizza. Tried to call about our order and were on hold for over 20 mins and never connected with anyone. Still waiting for our pizza…

Would give it no stars if it would let me ! Ordered from them only because they were open and delivered after 10pm. Should have taken the other reviews to heart as I had a similar experience!
Ordered about 10pm — waited an hour … no pizza, no call. Called the store … No answer… Out of the blue about 1115 they call — can’t find me — what hotel? They said it’s on the way… Nearly 30 minutes later it finally arrives … Cold, and not exactly what I had ordered ! Ate it anyway — nothing else open and no transportation… Got sick as hell a few hours later in the middle of the night! Don’t patronize this place… You’ve been warned!

AVOID — Doesn’t even deserve a one star. After an hour of waiting for an order, we called and they said it would take 2 hours or longer. We had already been waiting for an hour for a delivery that was less than 3 miles away. We then drove to the restaurant and upon arrival they let us know that our order was on its way. By the time we got home the pizza was there. What kind of joke establishment is this?

Ok so I gave this place ago twice I love pizzeria worst mistake delivery took 3 hours I called and manager told me she canceled my order without a call to my phone I waited on pizzeria to find no knocks on my door that’s not it my card was charged and I’m still waiting on my money smh
My mom and sister went in to eat to forever for pizza then waitress was horrible she said umm after every word
me: I would like a pepperoni pizza
Waitress umm that would be large or umm medium
That went on the whole convo …
So too sum this place up umm ghetto

Avoid this place at all costs. Shabby appearance outside and in and a very unfriendly staff, food is lousy even for a chain restaurant. Too many decent pizza places in Charlotte to settle for this place.

Took over an hour and a half to deliver. All we ordered was a pasta, breadsticks and desert. Received a phone call if I still wanted my order then arrived cold without any plasticware. Terrible.

Usaully good service but tonight they burnt all the pizza… then gave a half done pizza… then ran out of thin crust ! Too much drama in one night… left my family hungry and waiting 1.5 hours for pizza… really they didn’t even comp the meal but rather gave a discount off the next pizza… not sure if I’ll ever be back!

Pros: service has always been cool with us and they’re really nice to kids. The flavored lemonades never stop flowing but it’s $ 2 for stuffed crust, not 1 like the menu says. Pizza is pretty standard.

I like to think of myself as an intelligent person, who can express his thoughts well with words.
But all that comes to mind about this joint is «comically bad.»
I went with people from my office to this location for lunch. It took a while for a server to come to our table (the place empty– only one other table of patrons) and it took a while for our drinks to arrive.
What truly made this experience was how long it took for us to get the check. Our server just walked out. Like, just walked out.
Our drinks never got refilled, we never got a «Hey folks, I’m heading out for a while,» nothing.
So, we try to pay. We go up to the counter, and say we want to pay. The girl there just shrugs, yells back, «COUNTER!» and walks off. No one comes from the back. Someone from our group flags down someone who had on a PH shirt to try to get her to ring us up.
This girl manages to get our ticket up, and asks for my ID to pay for a $ 5 pizza with my card. If I stole a credit card, I would find better things to do with it than buy a small pepperoni from Pizza Hut.
The girl tries to ring up the order with my card. She has to swipe it a number of times. Then, turns around and walks off. No explanation. A woman returns with her, who is giving me seriously dirty looks, and asks to run my card again, that it didn’t take before.
I hand over my card, and think, I can’t wait to get to Unilocal