Panera Bread

The food was good my problem was the girl Leslie who took our order was the embodiment of bad customer service. She was so rude and condescending, that it completely ruined my entire dinning experience. Not to mention that she also messed up the order. I will not be returning to this establishment for this sole reason. I will also recommend to my friends to avoid this place at all costs.

It’s your average Panera! Great food and nice employees.
The only reason i give 4 stars is because the parking is a mess !
Get the turkey chili !! I think it’s seasonal (fall/​winter), so get it while it lasts !

I love getting to go orders from here. When I arrive home, my food is still hot. Chicken Caesar sandwich is so awesome. Their Caesar dressing is probably one of the best I’ve ever had. Soups are good too! My favorite is the clam chowder and chicken wild rice. Cookies are huge and enough for two people!

Breakfast of choice when I have to get breakfast on the go. I always always go with either the Mediterranean Egg White, the strawberry cinnamon oatmeal, the avocado egg white or a bagel (last resort and in a hurry).
Since I don’t always go out for breakfast it’s good to have a choice spot.
This location is nice to just go have a smoothie and relax in the open air patio which is a great asset to this location.
The wifi is a little suspect from the patio which defeats the purpose of having a business breakfast during nice weather on the patio.
The parking lot is pretty technical as it is shared with the neighboring McDonalds and you have to go through McDonalds to exit Panera. For those who are trying to change their eating habits from CRAP to much healthier (crap/​sorta not crap) may be tempted by Mickey D’s seeing as how they must go through.
The Arboretum is very busy during breakfast and lunch and even dinner for that matter and there isn’t enough spaces on Panera lot so I would suggest parking across in the mall lot between Panera and Walmart.
I adore the new system where the buzzer they provide isn’t actually a buzzer it automatically informs the runner what table you are on simply by you placing the buzzer on your table. Pretty high tech if you ask me and very much appreciate it beats trying to hold a table and listen for your name to be called and hauling all the food to the table.

If I could give no stars I would… Called to place a to-​go order and the lady was telling me about their gluten free products and about how their mobile website would be easier even after I told her that I was In a slight hurry to get to work… I asked for a soufflé and she told me my favorite kind as well as the other 3 were available. I arrived before I could even start placing my order and I had already been on the phone with her for 7 minutes. I walked inside to a full line with one person on the register. Not only that they only had 2 soufflés left… Spent 10 minutes in line got my order taken and waited near the To-​Go stand. They called my name and I picked up my order… Walked out to my car and they FORGOT the soufflé… I was late to work at this point walking back inside and telling them they forgot part of my order. I was told there was a note on the bag yet I paid for the soufflé and there was no note located on the bag. I told them I paid and wanted one. They told me they only had two left in stock. I told the lady it did not matter which kind that I just wanted any kind. She walked me to the soufflés and moved extremely slow almost on purpose. She stared at me with the soufflé in hand asking if I was late for school or if I wanted utensils which was alright. But then she placed each utensil while staring at me separately in the bag. It was the slowest panera I have ever been to and they got my order wrong. I will never be coming back to this location and sadly I’ll be telling my peers today at work… Please fix this

An update on the earlier review. After sitting and waiting around for 20 mins or so, someome finally remembered that they needed to do something official about it so a guy came over and asked if I was OK and I would like to file a report. On the report all I was asked to do was put in my contact details and not anything about what was wrong. was told I will be contacted soon for my version of the story. Its been 3 days already and no signs of any contact — have started developing pains on my back spine already.

Dropped in this place this morning… biggest mistake! Ordered Bacon/​spinach soufflé and at 715 am they were out and I did not want to wait 20 mins for one do I asked for an Asiago BEC on white… got to work and my sandwich was Asiago steak egg cheese! Ugh! Had to wait and hour and a half to call the store because they don’t turn their phones on until 9am. I was hung up on twice and when I did get someone I was told the manager was busy. I plan to take this order back on my lunch and I will NEVER return! Absolute worst experience!

This is a neighborhood restaurant for us. We used to go all the time but the quality has gotten worse. Tonight we tried one more time. My Thai salad was OK but lacked some ingredients. And was served in two small bowl as they didn’t have salad bowls. Just wasn’t an attractive thing. My husband sandwich really didn’t have much filling. I guess we will have to find another place to get a quick meal.

Dropped in this morning for my bagel. The new staff is really new and young. They are pleasant, but I miss Cheryl, who knew my name and my order.

Not the best experience at a Panera I’ve had. Stopped by for lunch with my wife and … Out of apples? Apples keep forever, how do you run out? I then had to wipe down a table for us to sit at (the location is rather busy at lunch but not kept up all that well). I had ordered a soup and sandwich, and after a long wait got an apologetic kitchen runner telling me they were out of the soup I ordered (still showing on the menu) and would I like to select another. I selected the tomato soup instead and it came out not hot and too salty, though otherwise good flavor. If I’d had a better experience this might be a go-​to lunch place since I live around the corner, but this was not my first mediocre visit.

Great salads, nice location. Love the patio on a nice day. I can’t believe they have a drive-​thru, it’s awesome!

Yep I’m a Panera Bread Fan ! The Sandwich’s are always awesome, I love the Turkey Bacon Bravo with extra Gouda Cheese and now the soups are in with the colder weather. Broccoli Cheddar Bread Bowl is a must have… Go check it out if you haven’t… to me its worth the price for great quality food.

On a chilly day, Panera’s soup calls my name. I decided to order a cup of broccoli cheese soup and turkey and Swiss on sourdough. The sandwich was great and the soup definitely hit the spot. I love the pieces of broccoli and carrots, a lot thicker than some other places. Only disappointing factor, service. There were over 10 – 15 people in line with one girl at the register and two kiosks for self serve orders. And, delivery of the orders seemed to be slow and I originally received the wrong soup. No worries, will be back.

I’ve only been to Panera Bread twice in my life. The first time I’d only been in the United States a week. I ordered a chicken noodle soup, which was so bad I couldn’t finish it. I never went back to any Panera till five years later. Last time my wife didn’t feel like cooking and so on our way home we saw the Panera Bread sign and pulled in. I ordered a Mediterranean chicken flatbread sandwich. I couldn’t get past the first bite. It was dry, looked unappetizing and… there was hardly any chicken in it. Needless to say, I won’t be back.

This ia a great Panera location! They have a drive thru and a really nice open patio. I only don’t give them 5 stars because every time I’m there the staff seems to be always rushing. Two times they forgot to include my side French baguette and one of those times I had to ask two different staff since the first one was rushing in and out the patio and totally forgot about my bread. The place is really nice, but they should get more staff and prepare those already working there, because doesn’t matter if you have an amazing place, if your people are not prepared you only lose.

Typical Panera quality with added convenience at this location. This location has a drive thru which is unique for Panera and is always mobbed. This location also has a monstrous covered patio with screened sides and a smaller uncovered patio on the side. I felt like the dining room was a little larger than most Paneras and had a good mix of tablw types. The service area is a little smaller and crowded, but the staff works with it well. This location ia close to the road with good visibility in a crowded shopping center. Panera lost a star because the parking lot is small and crowded — I felt like I was in a real life game of Frogger getting in to it.
This Panera is a great place to have a business meeting.

Their menu is very limited when you are going for gluten free. You can either have a salad, one or 2 soups, and oh, another salad. Basically you must like you’re veggies order to eat here.
My favorite is the Fuji Apple salad, every thing is gf on that, so no subs are needed. Their creamy tomato soup with out croutons is very good, I can eat that all day (and gain ten pounds while doing it for it is very high in calories). Also if you are there on a day they have black bean that is also a gluten free soup.
If you are looking for sandwiches, Jason’s deli is the place to go even though they just use udi’s bread, but still it’s a start. One day I would like to see Panera to offer gf bread even if it is store bought.

It’s Panera so you get a great coffee and quite the selection of bread and pastries. Dark and light roast coffee selections with the brew time right on the outside of the carafe so you know what’s fresh. The apple crunch muffin was very good and enough for breakfast. Lots of high schoolers in here after Charlotte Catholic lets out

Always been a big fan of Panera — when this one opened up close to my house I was ecstatic. High quality flavors and always consistent. The drive through option (I’ve never seen this at a Panera before this particular location) is pure money. I was expecting slower than typical morning fast food drive through service, but received just the opposite. Order was accurate. Coffee was hot. Breakfast sandwich was good.
If I could change something, I’d work on the value for the price paid. $ 8 for a breakfast sandwich and some caffeine means I won’t be returning very often, unfortunately. The other ~negative comment I’d like to bring up is a lack of dedicated convenient parking. They sandwiched (pun intended) this restaurant between a McDonalds and a gas station. Combine this with their drive through lane and the parking options are quite limited. There are a decent number of spaces across the main drive towards Walmart/Barnes&Noble, etc., but beware walking across traffic. I went there ~2pm last week and couldn’t find a spot.

Panera is my «go-​to» lunch spot.
No matter what I’m craving, sweets, bagels, smoothies, sandwiches, salad or soup it’s here… perfect!
I’m a total fan of the «You Pick 2». I almost always get it when I visit and I leave full and happy. And how awesome is it that you can add a bakery treat for $.99…whoo hoo!
So I was here a little after 2pm, there were a few people ahead of me but it didn’t bother me since it gave me time to drool over the desserts, muffins, scones and cookies.
My cashier was awesome, very funny and perky. She was a great employee to have and excellent customer service.
I decided to keep in simple today, nothing new just one of my usuals the Sierra turkey sandwich which has turkey breast, chipotle mayonnaise, field greens, red onions on asiago Cheese Focaccia and the Greek salad which has Romaine lettuce, tomatoes, feta cheese, peperoncini, red onions, olives, pepper and Greek dressing.
The asiago cheese focaccia is heavely… I would eat this bread all day if I could… it’s so freaking good. But I digress, the sandwich was great, I love the chipotle mayo mixed with the field greens and focaccia… such a great combination of flavors. The salad was delicious too, I’m really like the combination of the feta cheese, dressing and peperoncini and that crisp romaine lettuce… Mmmmm
For dessert I picked the cinnamon roll… O M G… even though I was stuffed, I actually managed to have one bite after my lunch and it was yummy! I’m saving the rest for tomorrow morning with a cup of coffee… Mmmm I can’t wait!
I’m just such a huge fan of this place, I love the food and the combinations of flavors. I mean really, what is there not to love about Panera???
Seriously, delicious food… good service at this place. Will definitely go back!