Outback Steakhouse

Had a well deserved dinner with Wifey and the service was great. The Queen enjoyed the Margaritas.

We had a incident at our meal tonight and the management went out of their way to make the situation right. They turned a problem into an opportunity to exceed expectations. It made the overall experience better than we would have had without an issue. I will remember this the next time I am in the mood for steak!

The crab cake was tepid at best.
The $ 4 bar drinks made an impact
The new black salt rim ‘rita looks nice but I was told «wouldn’t order it again»
The steak and lobster is still worth showing up for.
The wedge salad has a sweetness to the blue cheese dressing.
Nice portion size for the salad and the cherry tomatoes are plentiful.
New management abound.
I will say what I don’t care for at any Outback (and this is a corporate thing):
THEIR COUPONS end too quickly.

As an Outback fan, I have to say my visit to the Pineville location off Pineville-​Matthews road in Charlotte was the worst visit in 16 years of visiting Outback.
I went Saturday night September 26^th 2015 at 6:30 pm. I sat at the bar and the negativity and rudeness of the bar staff was appalling. My date walked in and slipped and fell on the greasy and slick floor. The entire bar area floor was slick and greasy. I was sliding all over the floor while walking. Due to the bartenders rudeness, I decided to grab a bar table as I anticipated bad service at the bar.
The guy waiter was not much nicer. He was rude and had no interest in serving us. I did order and once the girl brought my steak, she literally dropped it on the table and kept walking. Typically they ask if you need anything else but the girl seemed agitated when I asked her for A1 steak sauce.
The waiter finally brought it and did not check back one single time while eating. He did not refill our drinks nor did he ask or care how we enjoyed our meal.
I have been going to this outback for 2 years. I have seen a major decline in the service and management of this location. The manager seemed over her head, the staff all seemed miserable, and the cloud of negativity surrounding the staff is embarrassing for the outback company. I will never visit this location again and will also write outback personally.

Quick with the reservation and the Ahi-​tuna sesame salad was fresh, delicious and perfect in every way. Everyone was friendly, clean classy place!

Ariival, met by a sloth of a hostess, crumbs on floor infront of hostess stand, food score 93.
Wait was 15 minutes or so, plenty of seating inside at 5:00 pm
Seated-​handed three diferent menu types, a little much to look at.
Waitres did not have a smile, can’t blame her.
I order sirloin and grilled prawns. Steak was +A, I only got four prawns and they where puny.
My son got a fillet which was good, but his bottom less prawns was so slow to refill that we had dessert before he could get a third helping.
My wife asked for an end cut prime rib and the cook substituted a seared prime rib enstead without telling her. They took it back and cleared it off the check.
Over all, this was the woorst birthday meal in quit a while.
So, blaEah, I wont be back for another decade.

Really disappointed. I eat at Outback occasionally and I have to say the last two times have been horrible. One evening I ordered to go and when I got to work our order was all wrong. Tonight I took my mom and nephews out for a birthday dinner and the food was not good. My mom said her steak was cooked wrong and had a seasoning on it she didn’t want. The shrimp was just gross.

Soooo the place is kinda small. Not the most professional staff but the House Manager is the BOMB!!! U can tell he likes people and does a great job with service. But yall gotta try the filet mignon it was sooo good. Of course it’s not Mortons but definitely worth 20 bucks.

As a former employee of OSI in Central Florida, I was very disappointed in this visit to Outback Steakhouse, Pineville. The service was very slow and not attentive, and my steak came out two temperatures overdone. When I said something to the server who ran the food to the table, she said, do you want us to cook a new one? When I said no, I figured a manager would be sent to the table, as we would have done back in my day. No one ever revisited the table until their FOH manager did her standard rounds from table-​to-​table and I opened up about it. It was at this time that she recognized I had not eaten any of it and offered to take it off the bill. While she was at the computer completing the void of my dinner from the bill, I noticed our server approach the manager and do a couple of sideways glances with a mild scorn on her face in our direction. I will always be an OSI customer, but I may not visit this location again.

An excellent dining experience. Typically we avoid chains, but with no car that evening and a hungry family we gave it a try. The food was delicious, beer was cold, and the waitress attentive (although she was trying a little too hard). Thank you.

Best service ever received at any Outback nationwide.
Fast prompt accurate and top of it SMILING While actually busy
I am regular customer and I will be back soon again to see you both and ask for you
Great job Sylvia and CJ
BAMMMMMM service.

I used to really like Outback in NJ but I’m in NC now. I ordered 18.99 10oz ribeye medium. Haven’t they figured out how to cook a steak by now? It was dry and well done plus it was small for the price. My dad ordered a sirloin and it was so well done it was difficult to cut. I am afraid to send food back to the kitchen ever see the movie Waiting? I denied the managers offer to send it back. Disappointing. Will never return. Sad too I used to love Outback. I guess the CEO who makes a million dollars would rather put it in his pocket than pay for a decent chef. It’s a real shame.

The food always tastes the same. This visit our first steak was cooked wrong, and after 5 minutes of it being dropped off, we finally had to flag someone to re-​cook it. Ok… so we waited for the second steak. Then waited 20 minutes after we were done eating to have to ask the bartender to find our waitress so we could pay and leave. Then we paid full price for all of that waiting. And come to find out, they upped the prices. No apology or explanation from anyone about all of the unnecessary waiting.

Good consistent service at this location. It’s clean and they run some pretty good drink and bar specials. We came twice during the week and never had to wait and the staff is always attentive.

Best staff I’ve ever seen at an outback. Great food! Great atmosphere. I’ll be coming back for more very soon. Also I love that you can call in Togo and they will bring it right out to you!

The best outback in town The service is always excellent… I mean I just love how friendly and genuinely welcoming everybody is here (hostess and servers), food is super tasty, and the environment is very comfortable. I just love it here :)

The worst curbside takeout and service I’ve ever experience.
1. The amount of time to get service was completely unacceptable.
2. The order was incorrect. We were missing an entire entrée.
3. The hamburgers were still bleeding. My husband was afraid to eat it in the fear of getting sick.
When I called the manager was unprofessional and would not credit the amount back for the missed entrée. My only option was a gift certificate

Very nice and clean and very curious staff for an outback steakhouse. Very surprised by the staff. They must have a very good manager I don’t typically like chains but this place always keeps me coming back

So dinner was filet & lobster, asparagus, mushrooms, wedge salad and sweet potato with fresh brewed coffee. Outback has remarkable servers, delicious food and unbelievable customer service. No worries mate — best steak in south Charlotte

Great Way to Spend the 4^th.
Been awhile since I’ve been to Outback and they have revamped the menu a bit. Slightly different focus with all of the favorites still there and a couple of new offerings. Also, at least this one is now open for lunch during the week so there is a new lunch menu as well.
My wife had here favortie Alice Springs Chicken. Normally I would go with a Beef Entrée but opted for a new offering of Parmesan Herb Crusted Chicken with a side of mixed vegetable.
Only negative was the bread they served. It was a very dark bread that looked with an Eastern European bread with none of the texture and none of the flavor. Fortunately that was the only downside.
My Parmesan Herb Crusted Chicken was great. The flavors and textures complimented themselves well. My wife was also happy with her Alice Springs Chicken which again, is her normal order at Outback.
Service was excellent and the manager did stop by our table and spoke with us which is always a good sign.
Atmosphere — What can I say? Typical Outback.
If you’re in the Carolina Place Mall Area, this is a nice spot for Dinner and now Lunch