NTB – National Tire & Battery

I purchased a new battery may 2015, recently had issues with needing a jump start, battery light coming on, etc. Made an appointment since my battery had a 6 year warranty, was told initially it was probably not the battery, but the alternator… Being a female, I feared the worst. Actually, they told me both battery and alternator tested positive, but noticed the connector bracket to my battery was cracked… They replaced it for FREE, which stopped the check engine light from appearing and my suv runs great again! Plus the waiting room has free WiFi!!! Thank you NTB, I feel so much safer for my upcoming move to Florida!!!

They took to long… Bad customer service. They charge alot to have such bad customer service. I’m going somewhere else from here on out. My boyfriend was going to pay what ever to get my car taken care of. He begged me to let them go ahead an take care of my care. I’m 9 months pregnant an they mad me so stress I took my chances else where. Never go back there again. I didn’t like there attitude an customer service. They are there for the money not to reply cater to the customer. Do they not know the better they treat people they more they trust you an will spend more money.

I had to replace a tire with a slow leak. I was in and out in 20 mins. I’ve been here a couple times now and wouldn’t hesitate in coming back again if the need arises. Nice staff.

I went to get just a synthetic oil change on the 5÷05÷15 for my mid-​size car. The sales man named Micheal Cavallo tried to put on their promotion services to raise the bill.
He never gave me the full total. I had to ask him for the total. I found out that the price was higher when I normally pay for a synthetic oil change. That’s when he informed me of all the promotional repair services added on the bill. When I refused the price,
he gave me a more reasonable price. While I was waiting a hour on my car to get finish, he had gave me four sheets of $ 700.00 recommended repairs for my car, eventhough I wasn’t told that he was checking my car for these recommended repairs. One of the recommended service was to buy a new car battery from them. Then I question him about the recommended repairs on the sheet. He told me that my car battery was very low and was about to go out. I told the scam salesman who obviously takes advantage of older, disable women’s that my battery have no problems starting my car. I payed and got in my car and discovered that one of those sneaky underhanded mechanic turned my steering wheel all the way back. And I never asked for a Steering Wheel Alignment either. Took some minutes before my wheels would roll. I advise everyone to stay away from this scam company. They will try to scam you out of your money and the big nasty older black mechanic there will try to hit on you.

Don’t waste your time coming here. They must not need to make money because when my boyfriend brought a tire here to get repaired they barley looked at it and said it couldn’t repaired when clearly it could. Took our business elsewhere.

I had my oil changed and tires rotated at this place and 1 day later I was on the side of I-​85 with my caliper burnt and smoke coming from my wheel. Car couldn’t be driven anymore so I had it towed back to Tire Kingdom (TK) assuming it may have something to do with the tire rotation. They looked it over and said it had nothing to do with the rotation (which may have been true but seemed a bit coincidental) but they proceeded to tell me I needed up to $ 1200 worth of work. They were going to charge me $ 540 for front brake pads ($ 200), 1 rotor ($ 65), new caliper ($ 145), and brake flush ($ 70). I found this to be too high after doing some research, so I had my car towed to a reputable, honest mechanic: Nick’s Auto in Plaza Midwood. Same exact job but also including a new hose cost me $ 360. TK also told me I might need a new control arm because my bushing was broken (would’ve cost me another $ 600 to take me to almost $ 1200 in total). Nick’s assured me the bushing was fine and I didn’t need that repair. I am so glad I made the effort to re-​tow my car to go to a better, more honest mechanic that isn’t willing to scam its customers. The guys at TK are really nice (or seem to be) but I personally feel they are over charging and taking advantage of their customers. I know chains tend to be more expensive but this price difference was unreal. It isn’t fair and this practice shouldn’t be supported. Shop around and tread cautiously if looking to take your car here. Even a minor oil change/​tire rotation could end up a disaster with this place trying to drain your wallet dry.

They got me in and out quickly with a set of new tires. A well-​managed location.