McCarthy Tire and Automotive Centers

DO NOT TAKE YOUR CAR HERE! I REPEAT DO NOT TAKE YOUR CAR HERE! They are scammers! Two weeks prior to taking my car to this shop I received a tire inspection from another shop which said I needed to replace three tires. I didn’t have time to do repairs so two weeks later I took car to this place because it’s close to my job. They said I needed all four tires replaces which I knew was a lie because prior inspection and tire was only a year old. I told them not to replace and I would get my car and take it to a honest establishment. When I pickled my car up one tire was totally flat and the good tire was removed from car with them claiming it was too bad for me to put on the car and I needed to buy 4 tires ASAP! I knew this was a scam! It was amazing that I dove there with no problem and when I went to pick car up its on milk crates! I told them I was an lawyer had seen this scam before and they changed their tune. As I sat in the waiting room I heard them do the same song and dance with two other people. It was so sickening I finally told the next lady walking into don’t waste her time. They are dishonest! I’m passing the same advice on to you!

I have been here several times to get an oil change and have had nothing but amazing service. More recently I brought my car in to have the oil pan gasket replaced, and again everyone who worked their was super helpful, friendly, honest and knowledgeable. They had quoted me one price, but when they called with the estimate after seeing the vehicle, they let me know it would be less!!! That type of honesty really meant a lot. They also kept me updated throughout the entire process. They are absolutely the only place I will bring my car in Charlotte! Thank you again for an amazing job!

Came here hoping to get a tire patched for my brother’s car. They weren’t allowed to patch as there was sidewall damage. However, the put the spare on in 5 minutes free of charge with no hope of selling me a tire. Amazing customer service!

Great service — I took my car in for an oil change, two tires and an alignment. The manager Kyle was super friendly and took the time to explain my options with the oil changes and discuss pricing. When my car was there, they checked it out and told me other small issues that were wrong with it. No pressure to get the services done, just hey, an FYI and we’ll be glad to help you when you are ready for these services.
Appreciated the kind service and felt as though the prices were quite reasonable, especially after calling around. Next time I need service, I’d be happy to take my jeep there.

I purchased 2 front tires and an alignment for my 2000 Toyota Solara for $ 352. While driving home, I noticed a vibration when braking and the wheel was shaking. A week later, I bring it back, thinking they will fix whatever they did wrong the first time.
I get a call informing me my front rotors are warped and I need new ones.
The car was fine when I drove it there and even minutes before pulling into their lot. Yet after I picked it up, it was not handling well. Is THAT a COINCIDENCE? McCarthy rep, Justin, said yes.
All things that could potentially cause rotors to warp; temperature, extreme weather, aggressive driving and over torquing lug nuts — the only possible factor that day is over torquing.
McCarthy tire incorrectly installed my 2 front tires and refused to take responsibility for their negligence.

Great service, and they didn’t try to sale me any other products or tell me everything was wrong with my car.

It is so hard to find a good and honest service station these days and McCarthy tire is one of them! They don’t try to sell you what you don’t need, the prices are great, and they are fast! I love that they actually ask me when I need my car back by! The location is also great for anyone that lives or works uptown and walk ins are welcome. Great place!

Do NOT bring your car here! I brought my car here to get a tire replaced and ended up being told my alignment was now off and couldn’t be fixed, though they couldn’t find anything wrong with the car. The second time I brought it here, the tires were rotated and balanced. My car began to shake at higher speeds… like the alignment was really off. I took my car to another shop where I was told that not only was my alignment off, but it had been off for a bit… likely since my last visit to McCarthy, and it had caused ALL my tires to wear severely and irregularly. My tires replaced and alignment FIXED without problems… they couldn’t figure out why McCarthy said they couldn’t fix my alignment. Now my car drives like normal. BEWARE!!!
Update:
The manager of this location contacted me and seemed genuinely concerned. He wanted to make things right. We discussed the situation at length and he remedied things to my satisfaction. I will definitely give McCarthy another shot.

Yes, I am a stereotypical female who admittedly does not know, nor do I care to know much about the internal workings of my car. I make no secret of that fact when I am in repair shops. The guys at McCarthy Tire are fast, respectful and won’t charge you for services you don’t need. I take my car here for oil changes, tire rotations and minor repairs & have always been pleased with the speedy and courteous service. I also appreciate the fact that they don’t roll their eyes (at least while I’m standing there) when I refer to various parts of my car as a «thingy» or a «flap thing.» Should I learn more about the mechanics my car? …Absolutely… Will I? Probably not… but thanks to McCarthy Tire, my decision to remain ignorant is a little less frightening.

My car just stopped working and I had no idea what happened, the people at McCarthy’s were so great! They explained what the problem was and did not take advantage of me! (Which has happened to me before when dealing with car repairs). Every staff member was helpful and they even reassured me with a number that I could reach after hours! I highly recommend this establishment and it was reasonably priced and right in uptown.