Talk about MISERABLE! The front office staff could use some professional development(or a raise) as they are clearly not happy and are deterring business away from a REALLYGOOD doctor. Kathy told me NO or WECANT or WEDONT so many times, that I decided to take my insurance AND my business to a happier office with happier staff who(in fact) said YES… WECAN and WEWILL! I highly recommend Charlotte Dentistry. Its worth the drive. Trust me.