Los Arcos Mexican Restaurant

Just endured the worst eating experience we have had in years. Guadalajara Especial was far from what was described. Mostly a huge pile of stale lettuce floating atop of sea of greasy and essentially tasteless soupy gray ground beef. The tamale was completely saltless but very peppery shredded meat of indeterminate species sitting atop a generous pile of ever so sticky and tasteless masa. The taquitos were burned but running with liquid grease. The salsa was really just canned tomato sauce without the usual seasonings including salt but with a dash of vinegar.
The only thing that could make this meal worse would have been table full of loud foul mouthed aging juvenile delinquents discussing with pride their DUI achievements along with petty crimes and best techniques for lying to law enforcement along with vivid graphic descriptions of the contents of diapers and the method of expressing canine anal glands. These conversations were provided by several young men wearing blue Horne Heating and Air Conditioning tee shirts and tolerated with no attempt at control by management.
Just aweful.

Ive came twice after church on Sundays and enjoy the buffet for the price. The food is seasoned well and I enjoy being able to make different items from the budget like burritos, taco salads, and fajitas. Their shrimp fajitas was good, I sad that when I went back it wasn’t offered on the buffet. I will def be back again and again!

I’ve never had a problem at this location. The buffet is pretty good. The manager has always been very friendly.
I grew up in Cali and know what real a 5 star Mexican restaurant is, so on that note–
3 stars for the food
5 stars for the service

Went there tonight with my husband, daughter, and niece. When we arrived we were promptly seated. It then took approximately 10 minutes for someone to drop off salsa, and another 5 – 8 for another server to greet us to get our drinks. After we ordered drinks, it took another 10 minutes to place our order even though our menus were gathered and folded on the table (sure sign to anyone that we were ready to order). I ordered for the girls, 2 quesadilla kids meals, and a taco salad for myself. My husband ordered apetizers for us (chicken wings, and guacamolel) and Carne asada as a main course. We specified that the kids food should come first, even before the apetizers. Well… the kids meals came first, then came my order, then my husbands order… lastly came you guessed it the apetizers. The kids hated their quesadilla said it tasted funny (mozzarella cheese?) Needless to say the other entrees an apetizers followed suite. It was so … bland. I am pregnant and hospital food tastes better than this. Got the check to find out that the kids meal does not include a drink even though I asked the server if I could get orange juice with their meal (he agreed). 2 bucks per drink for some imitation non refillable oj had me at my wits end. I just told my husband deduct it from his tip. He laughed and said we should have went to chick FIL a. If you ever get the feeling of going to this restaurant dont. Take my husbands advice… just go somewhere else.

Our service and food were great. Everyone on the staff tried to make it an experience and not just a dinner! Fajitas and carne asada tacos were delectable!

I’ve never had a bad experience here. Everyone seems really nice and happy to be there. We always get good service and food here

Worst service ever! Ordered 2 enchiladas over the phone to pick up. Got there handed my card… after I signed I thought about it and realized my order was two enchilada dinners. I asked her to refund it and charge me for what I ordered. She rung it up again for the cost. I ended up paying like 30 dollars for 9 dollars worth of food!!! Then she was like give me back the food!!! What??? I live 5 minutes away and drive to Miguel’s. Better food better service.

Everything on their menu is sooo good! My favorite Mexican restaurant. It’s like that special hole in the wall authentic food you always hope you find.

Stopped by on a whim. Was visiting the area. Service was good and attentive. We had 2 different Quesadila. Food was fresh and good. Guacamole was fresh with just a bit of spice. Good experience and good portion size.

Place is pretty spacious and typical Mexican cuisine. I didn’t really care for much, seems more lack of seasoning than anything. Service was fair. Only 2 other tables and the server couldn’t keep up.

Ugh. Just, ugh…
Take out: bottom of all tortillas wet. Tacos fell apart trying to pick them up. Quesadillas were a thick soup. Really? I am not a cook, and I could do way better!

I had the fish taco for lunch and it is totally tasteless. Where in Mexico do they eat fish tacos with thousand island dressing? This is a low budget resturant that offers an all you can eat buffet for lunch which I did not try but seems to attract the locals. If you care about the taste of food then I would recommend to stay away.

Great choice for Mexican and good service! Drinks were on point. Carne Asada had a nice flavor

I like going here for dinner & taking the night off of cooking. They do good Tex-​mex style plates. The restaurant over over-​lit (too bright and uninviting) so we sit at the bar. Service has been okay, sometimes you gotta just hollar when ya need something, and that’s just another perk of eating at the bar.

I have yet to be impressed with the food here, but will keep trying. It just seems like a bland plate that neither warms the heart nor makes an impact.
Honestly, I probably don’t know what I’m talking about because I know a lot of folks who like it here. Right now? It’s not for me.

I live this place. Great food, great service. Lunch time buffet is fast and cheap. Try the Guadalajara Special with a BIG beer. My kids love the variety on the kids menu and they always seem to be able to handle special orders without any problems.

Tons of food. Especially mexican food. This place is close to my parent’s house and well, this is probably the place to go to when we’re craving for some mexican food. Because it’s 1. Extremely close, for those eat and sleep situations and 2. The food is good (and the beer is pretty cheap), and lastly 3. The portions on the plates are absolutely huge and plentiful.
I don’t understand why they have a low rating on the restaurant, as this is the place I would go to for a quick mexican food fix. I mean I have to say this isn’t the place to get a nice gourmet mexican food. It’s a place where you go get down and dirty with some mexican food and if you choose to drink, they have a bar and you can lounge.
Overall, I think this place is wonderful. I get my fix for mexican food and well, I come out full. I’ll definitely come back to this place when I’m craving for it.

Let me first say that who ever gave it 1 star doesn’t know Mexican food. I guess they have never been outside of Charlotte Before!
The food was priced very well. It was cheep and tasted very good. We started off the night with a Margarita which was good. Got Guacamole that was tasty as well. You cant go wrong with a 2.50 guac dish. As for as our main dishes it was great! I think this place is very good.
I have yet to be there for the Lunch or Lunch Buffet, the dinner was great. The plates were huge and tasted wonderful. If you think that «South of the Border» is good Mexican then A) you don’t know good Food B) this place will blow that crap out of the water!
In the area you can not beat this place for food and for the price. it is a must go to place here in this part of Charlotte. If you think you want to have a good night with some friends and your thinking Bull and Barrister, I strongly recommend this place!

So, i went today for the lunch buffet and unfortunately, i’ve got to take away a star. The beef just wasn’t good today. Tasted almost uncooked, but still in a grease tub. Also the rice was pretty blah too. The rest of the stuff was good enough for a cheap Mexican buffet (beans, cheese, lettuce, shells).
Overall, i still think it’s worth 6 bucks.
The service was top notch, even for a buffet, the server was like a mind reader. Constantly topping my drink off when low. i thought to myself, i need a napkin and sure as shit, there he was with napkins… before i asked.

I feel bad, this will be my first «one star» rating for any business. I so wanted to like this place since it is the closest Mexican restaurant to my house. I have been here about three times before I started Unilocaling and each time the food quality seemed to get worse…
First, this is your typical strip mall chain Mexi joint. They come to your table quick with water and chips (that was the only bright spot). The salsa came and it tasted and looked like watered down ketchup with a fleck or two of pepper seeds in it to give it the appearance of salsa — must have came from a large drum of pre-​over-​processed salsa rejects. My idea of salsa is fresh tomatoes, onions, cilantro, jalapenos, etc where I can see and know what I am eating. THIS CRAP WAS GROSS!
My food arrived — I think we all have ordered the «3 enchiladas» plate from any of our Mexican favorites. Mine was covered, well avalanched with ice burg lettuce, cold runny sour cream and unmelted cheese. I wanted to ask for a small shovel to find my 3 enchiladas covered up on the bottom. Anyway, i got to them and the chicken was ice cold and gross, one bite — done with that one… I thought, hmmm, melted cheese enchilada… wrong — cut into that and all the cheese was still unmelted — WTF! The beef enchilada was ok and it warranted two bites, but had no flavor.
Trying to keep this short — but overall, food SUCKED and I will not go back even on someone else’s dime!
see my pics from this trip…