Larry Jay Mitsubishi

This dealership is uncouth! We went there two times in an attempt ti put a car. The rep we had was uninterested in what we were looking for. At times it felt as if he was trying to discourage us so he wouldn’t have «be bothered with customers». We sat there for a long while, by his time his negative energy jumped on to my husband & I was trying to keep hope alive. Both times we went there we stayed up to 2.5 hrs. Both times we were told they would contact us within 48 hrs. I kid you not. …both times… the ball was dropped! My husband laughed at my attempts to follow up for next step guidance. The first time I left a few messages„ second time we gave them a try we again received no follow up. I reached out to the rep. He sounded like he was sleeping! I asked him for an update at this point he prceeded to put blame on us by indicating we my need a co-​signer. Had he followed up he would have learned not only did we have a co signer on stand by we also had a nice down payment to go with it.
Lastly, I want to address the two clowns on the Larry Jay commercial. They lying their buns off about the specials tjeu have! Along with the fact that their short way of dealing with customers. Again, it felt as if the guys didn’t want to be bother with with customers”. THUMBS DOWN TO THIS CAR LOT! All this is based on «our experiences’

Probably the worst customer service I’ve experienced at any establishment. These people are the definition of «bad car salesmen». They are rude, uninterested, and seem as though they can’t be bothered with assisting you. At Larry Jay Mitsubishi, the customer is NOT always right. The blonde sales manager is a complete nightmare. Rude, rude, rude. I would never purchase a car there, EVER.

We watched their ‘infomercial’ on television and in my opinion after dealing with them, they have grossly misrepresented themselves!!!
They say «We don’t care about your credit past, we can get anybody financed and we’ll do everything we can to get you financed.» WRONG!!!
Here’s my scenerio and experience with them;
Went in, I know my credit stinks because of a number of things (divorce, economy etc.), I’m trying to rebuild it…
I work contract, income is about 3.75 times the Median Income for the zip code I live in … I was willing to do between $ 3k and $ 4k down (of course they didn’t even ask me about that)
Long story short, they ran my application through the banks they use, all said no because I didn’t have «job stability being at the company I’m on contract with for 4 months (didn’t seem to matter that I’m a contractor and have been doing the same work for over 22 years and haven’t had more than a couple weeks lapse in the last 10 years, no lapse in the last 5 or 6 years).
Basically, they didn’t even try … I can save up for 4 or 5 months and buy a brand new car cash out, but that won’t help my credit…
While I was there I saw at least half a dozen people the «couldn’t» finance … so much for «we can finance anybody»…
I wouldn’t go back for anything…