James Moon – Keller Williams Realty

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Finding a good Realtor seems to be a task for the gods. A great one — dang near impossible.
What makes James 5-​star great?
1) Initiative — He takes initiative to chase the deal and make it happen. I posted on Craigslist looking for folks and he responded. That told me he always on the hunt to get things done. He is not waiting for work to come to him but he passed my 2 part interview with flying colors. I withheld judgment and still watched how he handled things before I colored myself impressed.
2) Knowledgeable — Not just of an area, community but also of programs; financing options and deals. Ex: He brought a program to the table that offered at least $ 2k for simply buying and having the credit score. I had to complete an online 15minute powerpoint and take a quiz but it got me the certificate which led to more money to buy down the rate.
3) Professional — Appearance, style, conversation, sales, demeanor and all the above. He spoke to me as respectable as possible. Ms. Last name this and that until I said Joyce is just fine. It was necessary but most appreciated. Actually listened for everything I wanted and gave real input as we dialogued back and forth about the desires and my truly wanted location. I ended up getting something totally left of what I had always stated that I wanted. Do you think he got an attitude or turned up his nose? Nope! He simply got to work with the builder to get it at my price. Always dressed for office work and presentation even when we were going to some creepy or dusty places. Car immaculately kept. Told me to save gas and ride with him. Got doors unlocked without a wait. He even locked up places that other Realtors left (inadvertently — I presume) and alerted listing agents. He explained the need for control some flks have and never exuded such himself.
I genuinely dialogued with him and wanted his feedback from neighborhoods, to cost, to repairs to replacements to moving faster on making an offer — as I was looking for my FOREVER home — so no I’ll just sell it in a few years so I don’t have to like it anyway. When things went too long or got heated negotiations or my financing — James mediated like a trained professional. I usually deal with lawyer friends or tax professionals for creative input — James was a true partner.
Plus, he is an accountant by trade.
4) Prompt and Punctual — Never ran behind. Not once.
5) Gentleman and Mannerable — Met at Panera’s for the «in-​person» interview. He offered to buy lunch or drinks. The day ran long — dinner at Red Robin. I would cover my own costs and as a gentleman at the table — he always said, «No.» And took things from there.
6) Would I refer him to others or use him again? Without hesitation and in any other state he may be licensed.
I was starting to feel there’s no real reason to pay a Realtor when I just need someone to let me in a place and I will make an offer on what I like. James redeemed the profession as I was even considering just taking the course to take the test and get my own license so I could view whenever, whatever wherever. Nope~ this is a prime example of why you pay to have counsel. I didn’t need to stress about dates and times.
James kept us on task for dates and deadlines.
When I ran into hiccups — James worked with both sides like a gem. Talked to them, found deals, offered alternatives and I truly brainstormed with him.
He handles confidentiality like a legal professional. I didn’t worry that he would sink my name, deal or info to help another client or himself. He remained even and resolute.
Biggest Saving Grace: He knows NACA and how to deal with them. He works with the big and small builders like they’ve known each other for years. This helps with negotiations.
He can make any appointment without complaint, issues or the need to shame you for wanting to get into a property more than once or twice.
In closing, he would try to assure me if this isn’t what you want — we can keep looking. Don’t get into something you’ll regret later. I never felt he was condescending or patronizing when it came down to talks about price, either. If I didn’t feel comfortable — he always reminded me we can walk. Normally, that would have bothered me (like duh I know I can walk. This is my cash) but it didn’t upset me once. It reassured me that there is a we and he’s not annoyed so let’s keep looking.
*Disclaimer: we are not a couple and this review was not paid for nor encouraged by the business.