Garden Inn Extended Stay Hotel

This is the WORST hotel in all of Charlotte!!!
#1 — The rooms: Dilapidated in the extreme, stink of mildew, carpet looks like multiple people died on it. NO ROOM KEY — YOU MUST WAIT FOR THE FRONT DESK STAFF TO LET YOU IN EVERY TIME YOU LEAVE YOUR ROOM!!!
#2 — Customer Service: CHRISTINA = AWFUL, AWFUL, AWFUL!!! She makes it a point to be rude and difficult. She REFUSED to allow me to book another night (despite MANY vacancies), saying she could not accept a credit card over the phone. When I got back at the end of a 12.5 hour shift at work, my things had been removed from the room and some of my personal property THROWN AWAY, despite the fact that I had specifically informed them that I would be returning that evening at 9PM (I got there at 8:30PM). I was then told I would have to pay $ 10 in addition to the room rate because they had packed up my things — even though they knew I had tried to book another night. The hotel manager refused to alleviate the situation by waiving the fee and made it clear that he would rather have the $ 10 «packing» fee than have the $ 90 I would have paid for the rest of the week (or the hundreds I would have paid on future visits, for that matter.)
#3 — $ 30 is a GREAT price, which is the only reason I was willing to put up with the god-​awful pit. HOWEVER, after this fiasco I was forced to explore other options and discovered the ECONOMY INN just down the road (2 mins away — further down Reagan (5100 Reagan Dr), on the other side of Sugar Creek). FOR JUST $ 5 MORE, ECONOMY HAS GREAT SERVICE, NICER ROOMS, ROOM KEYS, PARKING RIGHT NEXT TO YOUR ROOM, FRIDGE AND MICROWAVE, AND A/​C.
Do yourself a massive favor and AVOID THE GARDEN INN AT ALL COSTS!!! ECONOMY IS A FAR BETTER OPTIONS FOR THE SAME BUDGET