Fortune Cookie

Generous portions of delicious, warm comfort food on an icy cold night can’t be beat. Thanks for being open when when everything else in Charlotte shut down during Winter Storm Jonas!

We ordered for pick up pretty late at night. The food was ready quickly and tasted good. I had the chicken lo mein and girlfriend had shrimp fried rice. The taste could have been a little better but it was still good for the price.

This is the best Chinese place in town! I have been a customer since 2007, and their food and service has always been on point. Whether you eat-​in or order delivery you will be treated with well, receive great service, and delicious food!

Cheap, fast and tastes good. Great dive spot for Chinese. No ambience, but the staff is really nice and the food is good. If you’re looking for a takeout spot this place is a solid choice.
Crab Rangoon: 5
Hot and Sour Soup: 5
Sesame chicken: 4
Sweet and sour chicken: 4

It’s been a while since I’ve reviewed a place on Unilocal but I feel inclined to do so because of the terrible reviews of Fortune Cookie. I want to share of my recent positive experience to level the review field.
Positives:
–The Crab Rangoon was the best that I’ve ever had from this kind of caliber of a Chinese restaurant (meaning it’s not buddakan in Nyc but just your average, city/​town Chinese restaurant) they were crispy, creamy and very good!!!
–the sesame chicken sauce was very good (but unfortunately there wasn’t enough sauce) there was a little at the bottom of the container and I tried to sponge up as much as I could. I would definitely order again and just ask for extra sauce.
–the beef and broccoli was pretty good. It’s not the best but flavorful and a good portion.
–delivery was within 35 minutes from the time I ordered online to door.
–the sweet little man that delivered my food stole my heart. Very nice service!
Cons:
–definitely the lack of sauce as mentioned above on the sesame chicken so therefor the chicken seemed a bit dry and lacked but I would definitely order again and just ask for extra sauce.
Overall I was very happy with the food, service and delivery time! I don’t often order from Chinese restaurants because it’s hard to overlook the general feeling that it’s usually not of high quality proteins (chicken, beef, etc.) but I was happy with the quality of the food tonight and again, the crab ragoons were to die for! :)
Hope this helps fellow readers to have a unbiased and better idea of what to expect from this restaurant, the negative and the positive!

Ordered take out here a few days ago. Was extremely nauseous after eating the shrimp and chicken with broccoli with no sauce on it. About two hours passed, leaving work, did not make it home before I became violently ill. I was offered a store credit and was told they do not do refunds. I will NOT be eating from here again.

please do not eat here. 2 of my co-​workers got violently ill after having lunch there. this was the week of april 13, 2015. the sickness was unbearable. this place is horrible!!!

Although I order take-​out or delivery from here almost once a week, I really don’t know much about the menu or the service inside Fortune Cookie. I CAN say that every time I’ve ordered delivery or take-​out, my order has always been correct and I have always received my food in a timely manner.
I always get the same thing — Sesame Chicken with fried Rice ($ 9.55). I’ve had their white rice and to me, it just lacks flavor, so I always go with the fried rice. The Sesame Chicken always comes with a plethora of chicken, drenched in their sweet and yummy sesame sauce. The chicken is always good, but never great — as sometimes the chicken can be a little dry and chewy as if its been cooking too long, but this is the exception and not the norm at Fortune Cookie.
For me, its hard to find a decent Chinese spot that my stomach and mind both feel comfortable indulging in without worry of sickness or health code violations. With Fortune Cookie however, I think my mind and tummy can rest easy knowing I’ve found the perfect combination of quality food at an affordable price.

Awful take-​out service. We waited 2 hours for an order and after it never showed up asked for a refund. Manager rudely hung up on us after weaving very obvious lies and refused to refund us for our (overpriced) meal.

Took over an hour for the order to be delivered, if you’re in a time crunch, think again before ordering!

Ordered the general Tsos combo dinner. Little over 8 bucks which isn’t a terrible price and it was ready quick. The food was so bland I couldn’t finish it. The chicken hard barely any hint of General Tsos sauce on it and was pretty much dry. The «fried rice» was so plain I could hardly manage a forkful. Friend rice is supposed to have onions and possibly some other veggies and egg mixed in and this was just white rice that looked like it had been coated in oil while cooking. Portion size was smaller than other places I have had as well. Very disappointed.