Fitness Connection

Appears to have older equipment but beware if you are from out of own as their daily rate is $ 15, about 3X as much as other places including YMCAs or crossfits.

Affordably priced and good equipment.

First, some «housekeeping,» points. The price is right. 10 dollars per month and a one time 40 dollar fee per year. They do have a sign-​up fee. I have never paid the full «sign-​up fee for this type of business in my life. Act as if you’re not interested or have to think about it and the cost of hundred plus dollar sign-​up fee can drop like a stone. I paid 29 dollars. This gym makes it money through personal training sessions. It is NOT forced down your throat. You have to seek someone out to talk about it. No one comes to you.
I have read numerous complaints about cancelling memberships both during the first five days (they allow you five days to take the gym for a test drive) as well as their, «Cancel at any time with 30 days notice,» policy.
I have been a member of two differentFitness connections. There was over a year between. I did cancel my first membership. I had no issue
I have read some rants about issues concerning cancellation on reviews for other FC location reviews. I can only say two things. 1) I have had no issues. 2) Have whoever signs you up show you the cancellation policy, in writing, on the contract, before signing on the dotted line. I don’t know about you but I don’t sign a contract until I know what I am signing. When you want to cancel, make the call. If the matter is not resolved and you paid using a Visa or Mastercard, call Visa or Mastercard. Both companies will ask you if you made a good faith effort to take care of the matter by dealing directly with the company. If you can answer yes, and you know where on the contract the cancellation policies are listed, your problem with the business is over. You get your money back and Visa or Mastercard deals directly with the business. The reason I wrote a lot about the above is 1) I did not have nor have I ever heard of anyone having difficulty cancelling their membership and 2) When you pay ANYTHING like this with Visa or Mastercard, and have made ONE effort to resolve the matter on your own, hand it to your credit card company. I don’t get why anyone would make multiple phone calls to any business to resolve this type of matter.
OK, so the gym…
Pro) Great hours. As gyms go, it is medium in size. At peak hours, I have had a half-​dozen instances where I have had to wait for Cardio equipment over the three years I have been a member at both clubs. I have never had a wait of more than 10 minutes. There is ample equipment. The variety is not as big as some of their other locations, but I will point out again, this is one of their smaller locations. The equipment is maintained well. About 4 times per year you will see new equipment and significant repair or restoration to some of the older pieces. I have never had a negative customer service experience at either location at which I have been a member. The locker rooms are clean and spacious. The few times there was a cleanliness issue or paper towels or soap or whatever was needed, the issue was resolved quickly by staff.
Con) This location IS smaller than most of their others. Their club at North Lake is easily twice the size. This particular FC location is not brand new. It is older than most of their location. s It is not brand new. Neither is my car. The gym (and my car) work well the way they are. If appearance is a HUGE issue for you, there are other locations as well as other gyms nearby. Parking can be an absolute bear at 5 PM. You may have to park in the shopping center next door. You may have to walk an extra 100 yards to get to the front door. I have always found it odd that people complain about having to walk an extra 30 seconds to get to the door of a gym.
This last one could be a con to some. It’s not to me. I am able to say no.
If you are not sure about how to use a piece of equipment or want some advice about your routine, you WILL be referred to the personal training people. If you have a few questions about your routine or need a few minutes guidance on the use of equipment, simply say thanks but no thanks to the offer of personal training sessions. Someone WILL come out to the gym floor and help you or answer your questions if that’s what you need regardless of whether of not you are interested in personal training sessions. I have never had an instance where this was not done in a cheerful and positive manner.

This gym is terrifyingly weird. Sooo old. Equipment, bathrooms, group rooms were in pretty bad shape. Terrible layout. Air condition was broken during the class I went to. All kinds of people in your way since the layout is so cramped. 20 people lunging at the same time across the whole gym. I’m sorry but what a gross place. Can’t think of any positives except for the fitness manager seems really nice.

This gym is great! Conveniently located, clean and staffed with friendly people. They never hesitate to help you if you have a question about how to use any of the equipment. Their cardio area is really nice too. Overall, I really like this gym and their hours allow for a lot of flexibility which is a plus for me too. 5 stars!

Most affordable, staff friendly, cleanest gym in Charlotte! In love with all of the classes included in my membership!

This gym is ok. I definitely like the uptown location better but it’s to far of a drive for me. I think if they updated the equipment, remodeled the place, and got more tanning beds this gym would be better.

Admittedly this is NOT the best gym in the world. It is average at very best. Small, old and limited equipment, and questionable maintenance. The Staff seems more interested in signing new members that attending to the ones they’ve already signed.
But it IS close to my house (less than 5 mins) and not super expensive. And I’ve got to say that the majority of the people who go seem to really want to work out — not your usual babes in thongs strutting their stuff or steriod junkies kissing their biceps. Most folks are respectful and seem to just want to get in a good workout. I do like that… I’ve been a member of MANY gyms that DID have the great equipment but had Neandertals as clients. Uggggg.
So 1 to 2 stars for facility and 4 stars for clientele.