Epic Nails

Went in on my lunch for a pedicure. There was only one person working. She said another person would be there in five minutes. Twenty five minutes later, I had to go because I had to be back at work. Disgusted that I wasted my time.

This place is amazing my fiancé and I went in and they did a wonderful job… took time and nails look amazing highly recommended

I bought a groupon for four gel manicures, really wish I hadn’t. Their process to take off your existing gel polish is TERRIBLE. They do not let acetone sit on your nails and they scrape, scrape very hard at your nails to the point of hurting and completely ruining your nails. On my second visit, I asked for someone different, same thing. I had two deals left so spent the time to take off my own polish. Don’t waste your money here.

Don’t waste your time or money going here. The work is downright sloppy (one of my nails was only half covered!). And it’s more expensive than some other much nicer places around town. I also question their sanitation standards, the uv dryers for gel manicures are oily and gross.

The first time I came here it was great. They were the only salon open on a snowy day and I was pleased. I’ve fine several times before and never really had a problem. But I went on a Wednesday to leave Hilton Head for a wedding the same day.
While in the road to SC I noticed the color did not cover the thumb nail completely. That ended up not mattering because by Friday the gel on my thumbs a had perked off. Because I was out of town I could not go back and them And have then fix them. By wedding most of my color had peeled off. The only silver lining is that the gel wasn’t one very well so there was NO damage to my mail.
I got back Monday evening and went in my lunch break to let them know I wasn’t happy and wanted a refund. I was told they do not offer refunds, although another reviewer was and that they could give me a gift certificate. But I had to come back by the end of the week. It was already Tuesday and I knew being a politico I would not have and hour to spare to go to the nail son until after Election Day. So here it is a week later, I have an «expired» gift card and plain nails.
The pedicure was nice and they do have water and wine, but I don’t this I will be coming back.

Will definitely come back whenever in the area! Fast and friendly, reasonable prices, and very clean with minimal odor when I came in (sat am) see my other post. Recommend the Epic mani pedi for a real spa treatment! If you can call and make an appointment or you may have to wait a little

So, I walked into this place in a hurry to get a mani done for my mother in law and my self, they offered the shellic nail polish service and I opted for that, the ladies are super nice and very talkative.
So I get my mani done and within the hour my mani starts peeling off, I was upset, my mother in laws manicure was flawless, til this day its awesome, but mine, not so much. Tech’s fault… maybe, my fault… possibly… I called the salon, spoke with the owner who didnt question my actions, she apologized and offered to either give me my money back or redo my manicure… i was FLOORED, Ive had horrible expiriences with salons, if there ever is a complain, they always make me feel like its my fault, but this place did the complete opposite. I feel that this is the way a customer should be treated.
So based one the AWESOME customer service and the fact that my mother in laws mani was perfect is why im giving this place a high review… Im getting my mani redone today, Ill post back the results.
If your in the area, please give this place a try :)
******3.14.13 UPDATE*******
So I went to get my mani re-​done and as expected it went perfect… this place is out of my way but its so worth the trip. Please check them out.

Wanted a Pedicure and figured I’d give this place a try since it was across the street from my hotel.