Domino’s Pizza

These guys are always busting their butts… It’s a really busy location and they always do a great job.

If you are closed and cannot deliver, do not answer the phone and say you closed 45 minutes ago.

7:40 on a Friday night and they aren’t taking orders for delivery, because they are two hours behind. It wouldn’t be too bad, but minus Fuel, they are the only other pizza place that delivers in NoDa.

Took an hour and a half to get a pizza delivered half a mile. Franchise didn’t care, corporate didn’t care, this location is awful. Domino’s used to have thirty minute delivery, with far less technology than we have today, how can this be so simple and yet so impossible. Papa Johns is three times as far away and got here in 20 minutes. Enough said.
9÷20÷2014 update. Emailed corporate directly to express dissatisfaction with this store and never heard back. They don’t even respond to bad Unilocal reviews. Good luck Dominos.

I called the first time & I was immediately put on hold, 10 minutes later no one came back on the phone. I hung up & called right back, I told the guy that answered the lengthy amount of time that I had been on hold for in my previous call, he asked for my address then put me on hold AGAIN. He came back to tell me that they don’t deliver to my address & that he couldn’t assist me in which Dominos does deliver to my address. The lack of customer service at this store is just sad! They need to work on training their employees to be helpful & actually nice to their customers.

This Domino’s doesn’t meet the minimum criteria for the brand.
Order pizza and they say it will take 45 to 55 minutes for it to be delivered. I concede and accept this time frame, this isn’t the problem. The pizza shows up over two and half hours after I ordered it. This is a problem.
It gets worse! The pizza is luke warm, gross. My friend still tipped the delivery guy and we mention how late the pizza is. He is the only person to ever apologize. It isn’t his fault they couldn’t crank out the pizza in less than hours. But he did deliver a luke warm pizza. He got a tip but looking back he shouldn’t have.
We could have made other arrangements had we been notified an upper limit of 55 minutes was only about one third of the time it would actually take.
I called the next day because it was already midnight when we got the pizza. I should have saved both pizzas and called that same night. Drunk housemate came home and ate some of the pizza. This was rude and I guess it cost me a total refund.
Manny did finally agree to give me a free pizza if I come and pick one up. If the pizzas had come hot then there may have been some wiggle room on a complete refund and then some being appropriate. Missing the timeliness deadline by 100 or so minutes for a pizza that takes 7 minutes to make is horrible. Letting the 7 minute pizza languish until it is almost cold and then delivering it or delivering it do slowly it gets cold is unacceptable. Someone knew the moment that left the door they weren’t doing what is reasonable. It was an attempt to get away with doing a horrible job.
There won’t be a next time. Make sure you open the box and check your n pizza for heat and toppings before you pay. I don’t mind cold pizza, I just don’t expect that is the way Domino’s would deliver it. I also like to eat hot pizza and save cold pizza for the next day.

Late night at work and who are you going to call? Domino’s on the Plaza! This place has literally saved my life twice in the past month.
Our family eats dinner together EVERY night. With going to school, working fulltime and other last minute life obligations we sometimes order take out (still eat at the table).
The Good: I was notified by Facebook ad that domino’s was offering 50% off online carryout orders and then seen a truck (in front of store) on my way home from work confirming it. In a pinch, we decided to try them out. We ordered a large pepperoni and harbeno wings (spicy). I assumed it was just great because of the promo.
After a long day today, I decided to try them again. While on the way home, I attempted to order online from my phone (safely) and noticed cool deals for Monday– Thursday (Note: gives you an option to pay in store and online). When I walked in, I was immediately greeted by staff, (despite packed parking lot=someone’s happy) my order was hot and ready to go.
I will be back and if you are hungry and like pizza or wings the customer service here is worth giving them a try.
The other good: Caution area can be sketchy at night (despite parking lot with adequate lighting) and my tiny car was stuck in pothole in front of store.
Pizza was hot and accurate, but I would like to have spinach or red onions as possible toppings.

Worst experience ever! And hour and a half cinnamon sticks with no frosting a pizza completely uncut and cold’!!!

The nicest group of people work here! Thanks so much, Diego & me order here all the time!

the sweetest, kindest people work here! i absolutely love ordering from this Dominos location because they are always so happy and patient with me! EVERY single time! I’ve never had a bad experience with them!!! :) On the phone, delivery, or when I come in for pick-​up, they are all so nice and enthusiastic :)

a bright sign illuminated in the window flashes and tells me that i can walk into this place and immediately get a pizza for five dollars. i pull up. i am buzzed into this private club known as dominos pizza and immediately people start screaming at me «welcome to pizza». thanks guys! i order one of these five dollar pizzas, and it costs me seven dollars. false advertising. «it will take ten minutes sir». false advertising. the pizza tastes like greasy cardboard. in fact, my phone is now dripping in it as i type this.

Got food poisoning from their wings. Have had great experiences with other Domino’s in Charlotte. Can’t say the same for this one. In short, it’s horrible.

I hear a lot of people bragging about growing up in «insert your northeastern city here» and how great the pizza is there. Pizza should be like this. Pizza should not be like that. Blah, blah, blah.
The way I see it, I had it good growing up in the middle of nowhere. I grew up eating chain store pizzas and loved it! And now that I’m all grown up I not only appreciate great pizza (hard to find), but I also enjoy good cheap macro produced pizza. It all has its place. And when I want a fast, cheap pizza Domino’s does the trick.
I prefer the pepperoni and salami (recommended by my fiancé who will never admit to it), but also really like the double bacon. Two mediums two toppings for twelve bucks. Home alone for the weekend? Boom.
Five star it ain’t. But if you aren’t snobbish about pizza and what you think it ought to be, Domino’s is a tasty way to spend a meal.

Ordered twice from the Dominos iphone app for delivery, both times the order arrived with missing items and less than the order qty of boneless chicken wings. The driver came back with the sauces but the manager refused to deal with the obvious quantity issue… An 8 pc wings order cant have 6 pieces… 3 of which were smaller than a quarter.

This is the WORST Dominos I have ever dealt with. I have never had an accurate order, ever, and when calling about the problem, the [weekend] manager is the worst person. And I have had plenty of decent Dominos experiences. In other states.
Every single time I have got delivery, something is ALWAYS forgotten or made wrong. We frequent the Dog Bar and get delivery there at least once a week. The pizza tracker app is easy– that’s it.
The last time, our delivery guy tried to fix the forgotten items, but the manager said it wasn’t (her?) problem, and proceeded to chew out the delivery guy (he did absolutely nothing wrong, I feel terrible he has to work for this person and am calling corp the second they open Monday morning).
Long story short: don’t bother to order from here, they will forget stuff, call you a liar, and not fix the situation. The manager is obviously verbally abusive to employees, the second time we saw our delivery guy today he had been extremely yelled at for NOTHING. I felt guilty for asking for my forgotten items since he was accosted for whoever made the food poorly. He was really nice though, and obviously tried.
Weekend manager is a pyscho. Forget this place.