Carrabba’s Italian Grill

It was clear they were having a personnel issue the night. We could sense something was off but but cool headed management prevailed and salvaged the night. Food and service were great. Our waitress, Arteshia, was exceptional.

Great food! (The pork chop was awesome!!! And the Bryan chicken is also really really good!) we sat at the bar the food came out really quick. Over all I am very happy and will return.

So I ordered a takeout, delivery order. They told me it would be at my house in 30 – 45 minutes. After an hour and 10 minutes I called back as my food hadn’t come yet. When I called it told me to press 2 for delivery. I did and no one answered. I tried 3 more times, still no answer! I then call back and press «0» and ask for a manager. After 10 minutes on hold a manager, Steve, gets on the phone. He tells me all the orders are out and it should be here soon but that he would check on it. He puts me on hold for another 10 minutes and comes back and says that the delivery driver is at my house. I explained to him that he wasn’t at my house that I could see out the window and he was not here. He acted annoyed and said well I can call him back then and figure out where he is. At this point it is been an hour and a half so I told him to just cancel the order. He just said OK sorry and that was it. Horrible customer service. He didn’t try to make it right in any way, offer a discount, offer the food for free, nothing. Steve needs some customer service training!

I love this place we eat there 3 to 4 times a mouth. I love the service and when there is a complaint management is quick to address it. Often we see the results and our bill. We have been going there since the end of the 90s. my daughter had tired just about everything on the menu.

Ordered delivery and was very impressed by the service. Tedarian took my order and was extremely helpful for me finding a vegan option :). It is great to be waited on by someone who doesn’t seem annoyed by my questions and dietary restrictions.

I had dinner last night for my daughter’s bday an I have to say our waiter was extremely good no complaints about him however my food was horrible we orderd 2 orders of the lobster ravioli and they came out looking different one had sauce parsley the works the other had almost no sauce or parsley note to Carrabas presentation is everything an if a party orders the same meal it should definitely look the same, the chicken parm was watery and the other pasta dishes were very bland im not sure if it was because of a busy night, but the manager never came over, I would have felt different had the manager came over an acknowledged the bad experience, in the end we still paid for the horrible food an I will never be back there I will be sure to share my experience with anyone I know

This place is great. My server was friendly, funny, and just made us feel very welcome. The manager stopped by and it was obvious that he really cared. Great place for a date night.

No wonder this restaurant does not have a crowd on a Saturday. When we walked in, we encountered the most miserable looking, unpleasant, non-​speaking hostess. She did not mumble a word, not even «Hello.» Another hostess came from the back and say us. Then the waitress was no better. She was very short on words and unfriendly. The calamari was salty, my Fettuccine Weezie was like a $ 0.99 frozen pasta dinner, my boyfriend ordered Lasagna that smelled like mop water. We did not eat our food and she did not question it. Oh, and my food had a big splash of marinara on the inside of my plate near the food. I was I shock that they sat the plate in front of me like that. First and last time for us.

Assssfghjjjkkkk

Absolutely the best service I’ve ever had. Dion, the tremendous manager was courteous and outstanding during an event at this location. The food was perfectly cooked and drinks were always full. The five cheese ziti may be gone, but the pasta still ranks supreme in this wonderfully fun location.

Dont go to this place. All assholes working here. Food and service both not good. Its worth to go to Concord location.

Carrabba’s just flat out sucks. Growing up north next to all good italian food, there were times where I will still stop in Carraba’s. It always felt like a step above chain restaurants and the food seemed to almost be on the level of a cheesecake factory. Not so much anymore. I rather go to Chile’s than eat this mess again. We started with the mixto appetizer (i know that is not the name) with the calamari, bruschetta, and mozzie stix. This was the only thing decent other than the 1 Beer and 1 wine we had. For the entrees we had the frozen lobster ravioli and the filet covered in goat cheese. There was more goat cheese than steak and the steak was pretty rare. Normally I would be all about this, but for such a shitty cut of meat the only thing saving this thing was the goat cheese. When i recieved my bill for $ 93 after feeling like my food was a step below applebee’s I wish i had gone somewhere else like Mama Ricottas where I would get 100xs better food and even at a cheaper rate. Carrabba’s what happened to you? I used to love you and now I know to just 500 ft away like I have a restraining order against you.

Great food try the salmon

This location was my first and only Carraba’s experience. The staff were really friendly and attentive. Our waiter was very nice and checked in frequently. There was no wait on a weekend night — weird but good.
The décor was nice but kinda seemed like a knock off of Olive Garden. The food was exceptionally lack-​luster. I had penne pasta, which was under seasoned and had no color. Even a basil garnish would have been something.
The location and people were nice, but the prices were too high for average (maybe below?) food. I would go to an Olive Garden or Macaroni Grill if you’re looking for Italian in a similar price range. Everything was fine, but maybe the kitchen needed a pep talk.

Bad, bad, bad! Food was bad, waiter was bad. My waiter was slow and preoccupied with a lady at the bar. The manager actually had to get onto him about spending too much time with her. Two waiters met in front of my table, hugged, kissed, and parted ways. I really don’t car but I have never scene this kind of behavior in a busy restaurant before. I was very disappointed with this Saturday night dining experience, especially when it cost me $ 200 dollars. Damn! I report, you decide.

Delivery and Group Meals. Feed lots of people pasta, salad and pizza!
We ordered 2 pastas, a big salad and a large pizza to feed the office recently. They delivered it to us (but we are just up the street from them — however they offer pick up too) and it was more than enough to feed everyone.
It was catering quality food. Everyone liked it alot and it was a change from our normal healthy lunch we do — most people these days are low-​carb, ya know — but let me tell you, they gobbled that pasta up for sure. :)
The pasta was cooked right, the sauces were really good. The bread was great and the pizza was awesome too. Loved the big salad, it was very fresh. It was sort of last minute and I called and they checked to see if they could get that order ready in 60 minutes — they were able to pull it off for us — which I appreciate — but try to plan ahead for large parties. (Don’t be like me)
I have never dined in there, but I visit the Aveda Institute and those girls/​guys are always eating at this place. I am usually anti-​chain restaurant, but I was very pleased with the price and the quality. I don’t eat a lot of Italian, but this was very good.

Pretty nice place for special dinner. Went here for my momma’s birthday. Our server was very nice and attentive. The food was very good. My only complaint is that the portion sizes were pretty small and do not look like the pictures on the menu.

I stopped in with some co-​workers to celebrate a birthday lunch. I can’t even remember the last time I’ve been to this place.
So I decided to review the menu online to see what they had to offer. The lunch and dinner menu are fairly similar. However for lunch they mix it up a little by throwing in some sandwiches, soups and pizzas.
I decided to go with the pizza and salad combo. I chose the House salad and the Carnevale pizza.
The salad is just a mix of romaine, carrots and two olives. Nothing fancy. The house dressing is just okay, I’d probably opt for a different one next time.
The pizza was good. It’s topped with pepperoni, fennel sausage, mozzarella and basil. The crust was just okay but the homemade sauce was tasty and I enjoyed the basil it added a nice touch to a pretty common pizza.
If my coworkers pick this place again I’d head back. Perhaps to try the pasta next time!

Got takeout for lunch. The new online ordering app worked seamlessly. I ordered Chicken Marsala with cavatappi ameritriciana, which was delicious. The lunch portion cost less than dinner, but doesn’t include soup or salad. You can add those for $ 2. The waiter came out as soon as I pulled up. He was very friendly. My food was ready. This was a good experience. No complaints.

I’ll begin by saying I absolutely LOVE Carrabba’s in Raleigh. Next, I’ll say that the shift manager did make things reasonably right by taking my ruined food off the bill AND giving me a gift card.
Now, our problem was totally our waitress She was having a BAD night! We had to ask for the bread about 3 times. She had to be reminded to refill beverages, NEVER asked how the food was until I had given up and attempted to eat my overcooked steak. You could tell the food runner was aggravated with her as well.
However, since I had eaten here (at this same location) a few years ago, I know it was an «off» night for the staff.
I know being a waiter/​waitress if HARD work, but at least stop by the insure the food is cooked right and is edible!