This is to the owner. I work in the food service business serving in a restaurant right down the road from your store. I was denied service at 11:55 in the drive thru. I won’t eat at your restaurant anymore because of this and an unwillingness by the employees to modify simple things on my order. This BK is the only place for anyone who works late to get a bite in Southpark. Who cares, right, because your crew doesn’t. If I denied service to guests before close or lied about what I could or could not provide service wise simply because I am lazy, I’d be fired. Start by looking at the young African American girl working the close shift. She is the worst. A business killer who has no clue how to represent a business properly. She lies to your guests, period. You lost a customer here, want to lose more?
Christina V.
Classificação do local: 1 Charlotte, NC
this particular location is 24 hrs… I ended leaving bc service took more than 20 mins. This isn’t the first time either. Will NEVER go back! Horrible! BK don’t stay open 24 hrs if you can’t staff the place properly.
Paul C.
Classificação do local: 3 Charlotte, NC
Pretty average BK, in a great neighborhood with a decent staff. In the burger wars, I think both BK and McD’s lose out to Wendy’s for sure! But, this BK’s inside isn’t nearly as nice as their McD’s down the street. Today I didn’t want to triple Whopper it, so I got their classic«crispy» chicken sandwich. Only problem it wasn’t crispy… but still tasty, and not as heavy as a Whopper. Staff is always friendly here… smiling, calling me hon, sweetie and sugar. LOL. Overall not a bad fast food option when you’re needing that gut grenade at 2am!
HOLLY d.
Classificação do local: 5 Charlotte, NC
I had a great burger for lunch Monday! Quick and accurate service!
Amy C.
Classificação do local: 2 Charlotte, NC
I hate to give this BK a 2-star review — I really, really do, because the folks I have encountered in the drive-thru and dine-in have been exceptionally friendly. However, the food is definitely meh. For a drive-thru dinner, the chicken sandwich was fair — a little light on the mayo and heavy on the lettuce. Fries were a little soggy. For a dine-in breakfast, the young lady assisting was very, very nice, but my 2 for $ 3 ham and cheese crossanwiches were YUCK. The ham was burned around the edges, so it tasted like coal. The cheese was super melty, so the sandwich pretty much fell apart the minute I bit into it. I ate one but could not force myself to eat even part of the second. I was in a crunch for time, so just went on my way and struck BK off of my list for fast food breakfast stops near home. Breakfast gets a 1, dinner gets a 2.
Bee C.
Classificação do local: 3 Charlotte, NC
With $ 1.00 Icees(cherry, coke or mixed) and .50 cent vanilla ice cream cones, this is a great place to treat children to something«special.» The indoor play area is clean and never crowded. BK also offers veggie burgers but make sure to ask them to hold the mayo if you do not want your sandwich swimming in it.
Alberto R.
Classificação do local: 1 Morristown, NJ
New, clean but horrible service. Waited 20 minutes for two breakfast sandwiches.
Bruce K.
Classificação do local: 2 Charlotte, NC
For the inside dining experience, McDonald’s beats Burger King, hands down. In the sandwich wars, I prefer the Whopper to the Big Mac. Fries? McDonald’s. Drink options? Tie. Dessert? Burger King. Play Place? BK. This is a fair Burger King, but the thing they have going for them is that even though the dining room is open from 6AM to 10PM, the drive through is open 24 hours. In the middle of the night when you’re working a late shift in the South Park area, there isn’t much else for a meal unless you want to drive clear across town. That makes this bright lit BK a good thing. But if it’s day time, I’m probably going to choose the fancy two-story McD’s a block away.
John H.
Classificação do local: 2 Charlotte, NC
I’ve never really regretted choosing to go to a fast food place, but this particular visit was definitely not the best. I was actually circling South Park for a place to eat before heading to a meeting so it had to be quick… most of the places in this area are sit-down places and take a while so I stopped in here. The people were friendly, but it took a long long time to get my food and then I decided to sit down and eat rather than stuff my face and run. I did overhear a lot of employee conversations about going home and their feet hurting, etc. I think they were in the middle of a shift change, but it’s hard not to hear that stuff when it’s being yelled from the cash register back to the kitchen. Atmosphere aside… the sandwich was dosed in mayo like someone was trying to put out a fire with it. The fries… were scalding hot(that’s what was the hold up with the food — and also the drive thru line). They also ran out of ketchup containers so I had to be creative and put ketchup on a napkin in a big blob. Oh well — get what you pay for though I guess…