We visited this location after a tour of the NASCAR Hall of Fame on the Friday during winter storm Jonas and it was obvious that they had very few staff that showed up for work which was confirmed by our waitress. They did a fabulous job at compensating for lack of employees and were very pleasant and apologetic as well. I thought the food was fine but the fact that they really wanted to continue excellent service despite the challenge was what won me over. Good job guys!!!
T. L.
Classificação do local: 2 Charlotte, NC
Went to see my Steelers play the Bengals 1÷9÷16. The server we had was pretty attentive but couldn’t help noticing the other waiters and waitresses joking and laughing in the corner and checking their phones. My food came out wrong but the waiter took it back and made it right with no problem he also checked on us regularly. When we were leaving I stopped at the front desk to get a bag for my left overs and THREE staff walked past me, made eye contact and did not say a word. One young waitress who was carrying a tray full of dirty dishes stopped and asked did I need help and put the tray down to give me a bag and waited on the customers behind me. Thumbs up to her‼. Probably will not go back, this restaurant needs better management.
Deetra H.
Classificação do local: 1 Fort Mill, SC
WORSTEXPERIENCEEVER! They closed half the restaurant at the start of a football game and told us they couldn’t accommodate a party of 10! The bald bartender was such a extremely rude to my friend when she asked how she could get service. I will never come back here, not even if I was starved for 30 days.
Mike T.
Classificação do local: 3 Charlotte, NC
Love the food but the management of the restaurant is absolutely terrible. Went to pick up my order and the only one doing any work is the poor girl at the cashier counter. She has to get the order, answer the phone, and ring it up all while 5 other employees sit on their phones and do nothing. 5 stars for the cashier and the food, negative stars for the text a holics.
Jd M.
Classificação do local: 1 Sarasota, FL
Morgan our server seemed miserable to be serving tables. She oh so happily took our order. Then showed up later to hand us a bill. Never check on our table after someone else brought us food or checked to see if we needed anything… wasn’t busy to use that as excuse for shifty service
Jesse F.
Classificação do local: 1 Bellevue, WA
I have had the worst experience at this location. The customer service was poor and the management refused to come to the table to hear our concerns. There was 4 people at our table and all of our meals came out cold and incorrect. We were then greeted with a disrespectful server. Let’s just say this will be our last time at this location.
Jenna P.
Classificação do local: 1 South End, Charlotte, NC
Terrible service, mediocre food… did I mention terrible service? Will not be back if I can help it
Chris G.
Classificação do local: 1 Durham, NC
Slow service. Hostess was rude and I had to get her attention to get a table because she was talking with other staff and looking at her phone. Server was unprofessional. Food quality was poor by BWW standards. On multiple visits this location has failed to live up to the typical BWW experience.
Clyde C.
Classificação do local: 1 Charlotte, NC
Too bad no stars isn’t an option. Worst service of all time every single time I’ve had to rely on them. You’re making a big mistake walking in. Avoid avoid avoid. Unless you like to sit and wait with your ice getting dry.
Geordie E.
Classificação do local: 2 San Francisco, CA
I should have known better. BWW is a big chain after all, it could mean good things or bad. I try to avoid them Despite the fact my server took my order, they no longer carry jalapeño poppers, first disapointment. Not his fault though. For the wings I selected the garlic/parmesean 5 and another 5 of the Thai style. Both were very salty. I was only able to eat 4 of 10. Since they have a wing special on Tuesdays, they charge you extra for celery and carrots.
Peter Q.
Classificação do local: 3 Knoxville, TN
Gave BWW another chance. Fun crowd got a seat at the bar where Tiffany took care of us. My order snack medium with hot sauce on the side got screwed up. HOWEVER Tiffany was attentive and corrected it in no time. My friends orders came out as ordered. Not looking for gourmet dining just good bar food and atmosphere that is why I keep trying. Some day.
Closs W.
Classificação do local: 1 Fayetteville, NC
Awful dinner. Ribs should be banned. Ran out of cole slaw and brought freshly made that had no taste. Chicken wings were not good according to two in our party. We left lots of uneaten food.
Paul B.
Classificação do local: 5 Cornelius, NC
Acey was incredible, was very welcoming and kept the energy flowing in a great way. This is someone that adds to the experience and brings value to the restaurant. People like her is why loyalty exist in restaurants!
Vivian S.
Classificação do local: 5 Lake Charles, LA
This 5-star rating is for the gentleman, Miracle Eli, who took our order and was very attentive! Kudos to you, sir! We really appreciate your service.
Tony M.
Classificação do local: 5 San Diego, CA
This Buffalo Wild Wings is in the same building as NASCAR Hall of Fame. The staff & management is so nice & made us feel so welcome here. The food was delicious & the drinks were outstanding. If we ever have any issue about the taste of the sauces of differences in menu items or prices they talked to use respectfully & answered all of our questions completely. The sweet tea is amazing & the hospitality is Outstanding!!!
Jason M.
Classificação do local: 5 Broomall, PA
Conveniently next to nascar hall of fame. Great food, great service. Table next to us was complaining about something and manager was quick to fix.
Shakeria J.
Classificação do local: 1 Charlotte, NC
Incorrect order every single time we give them a try… poor management. Gave them a shot today ordered a total of thirty two wings…12 were supposed to be all flat and extra extra wet. Look for yourself what we received… all flat and extra dry. Gave them a call and manager says,” well someone signed for it”. You’ve gotta be kidding me… if the receipt and box shows what I asked for how do you manage to ruin it???
Kevin W.
Classificação do local: 5 Charlotte, NC
This is a great location to watch sports. they have numerous tvs and can change them depending on your seating. staff is super friendly and attentive. food comes out hot and is ice cold. there isnt a better place to go no matter if you live here or are visiting from at this location is superb and really cares about the guest.
Melanie E.
Classificação do local: 2 Charlotte, NC
It’s a great place to watch any games, but how empty it is on a Sunday during football season is a good indication that it’s not so great. Some decent beers on tap and by bottles. Mixed drinks are available, but anything that requires carbonation pass on it. We tried the club soda, the tonic and the Pepsi and they were all room temperature and flat. What a way to ruin a drink. The food… even for bar food it wasn’t great. How bad can you mess up a chicken quesadilla? Not put much chicken or cheese in it for starters… It looks huge because of the tortilla used, but the chicken and cheese in all 4 slices would barely be enough to fill up one slice. Again, great concept with all the tv’s, but obviously coasting by on hotel traffic and unconcerned with repeat business.
Tieren S.
Classificação do local: 3 Charlotte, NC
Soooo I guess there is a reason why they call it «Buffalo Wild Wings» and not«Buffalo Wild Burgers». Note to self: order food that’s in the title. I guess because Having a waffle turned out so well at Crispy Crêpe, I could go 2 for 2. Yeeeeaaaa… Didn’t work out so well. The burger was dry and the patties were flat. Having two patties on the burger with the steak… It Was just my eyes being bigger than my stomach. Was not a good idea. Steak was aight. Not the best but decent. So me and my gluttonous self ordered some hot wings and blue cheese. I looooooove hot wings and blue cheese.(Their ranch sux too). I just wanted one wing… Just one rib… I mean wing. I ate that one wing that night… And polished off the rest the next day. Gud! Note to self: order wings at a place with«wings» in the name.